
Subaru Orange Coast
Santa Ana, CA
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Asher and Dylan are the best team work . That’s how it should be . Great team work. I’m very happy and so is my brother. Thanks again. That’s how it should be . Great team work. I’m very happy and so is my brother. Thanks again. More
I brought in my 2018 Outback for a $200 used vehicle inspection and left seriously disappointed. The technician provided a clear video of the inspection, but the experience with the service advisor was inspection and left seriously disappointed. The technician provided a clear video of the inspection, but the experience with the service advisor was unprofessional throughout. He was condescending when I asked what was included in the inspection, snapping “Absolutely not” when I asked if there was a checklist. When I tried to clarify something from a phone call, he blamed me instead of helping. He also denied an oil issue shown in the video—until I showed it to him. On speaker with the technician, he said the quote “was too low” before asking a question, then hung up on the tech and answered for him. He refused to add the issue to my paperwork, saying the “ticket was closed.” This was frustrating, especially since I paid for the inspection and needed the info for warranty purposes. He even joked I should ask the seller for “a new engine.” Whether or not it was serious, it was an unnecessary and stressful thing to say. I was polite and respectful the whole time. But I left feeling dismissed, talked down to, and definitely not valued as a customer. I’ll be going elsewhere for service. More
This my 3rd leased outback. I love the car and the sales staff (Asher) and finance guy, Steven were so professional, knowledgeable and helpful! I love the car and the sales staff (Asher) and finance guy, Steven were so professional, knowledgeable and helpful! More
We had a wonderful experience with Connor. I would highly recommend this dealership. From the time we walked in, to the time we left with the car, we were put at ease. Everyone one was friendl I would highly recommend this dealership. From the time we walked in, to the time we left with the car, we were put at ease. Everyone one was friendly and professional. More
Nice and clean dealership. Al was great and helped me get through the sales process quickly. The car came out of the wash looking clean. Overall, I highly recommend this dealer Al was great and helped me get through the sales process quickly. The car came out of the wash looking clean. Overall, I highly recommend this dealer! More
Welcoming atmosphere with knowledgeable staff and lots of inventory. Like a candy store for car lovers. Sales persons and sales managers try their best to accommodate customer. inventory. Like a candy store for car lovers. Sales persons and sales managers try their best to accommodate customer. More
No hassle dealership, was trying to buy from Ocean Subaru in Fullerton being we were was basically in their backyard. Salesmen there weren’t very honest and they play way too many games on their prici Subaru in Fullerton being we were was basically in their backyard. Salesmen there weren’t very honest and they play way too many games on their pricing of vehicles. That might work on first time buyers but not on people that do their homework on vehicles before buying. We had a very pleasant experience with Orange Coast Subaru. Al our salesman was very polite, friendly and informative on the Crosstrek line. I would highly recommend your dealership to anyone that is interested in purchasing a Subaru. More