Subaru North Orlando

Service is top rate. They know exactly what needs to be done, and do not suggest unneeded service. They try their best to limit the wait time Service personnel are cari They know exactly what needs to be done, and do not suggest unneeded service. They try their best to limit the wait time Service personnel are caring and excellent to communicate with. More

Excellent service. Personnel is knowledgeable and very professional. Listens to the customer and promptly resolved all issues and concerns brought to their attention. Personnel is knowledgeable and very professional. Listens to the customer and promptly resolved all issues and concerns brought to their attention. More

Francis King took me on a test drive. He was so informative and knowledgeable about the Forrester that I was sold that day. I ordered my vehicle and absolutely love it! He was so informative and knowledgeable about the Forrester that I was sold that day. I ordered my vehicle and absolutely love it! More

I was at another Subaru dealership and they could not fix my front and rear alignment after 3 trips . So I decided to take it to Orlando North Subaru in Sanford and they were awesome, did the repair in two h my front and rear alignment after 3 trips . So I decided to take it to Orlando North Subaru in Sanford and they were awesome, did the repair in two hours and when I called to make an appointment on a late friday afternoon the service agent Kelly got me in on Monday at noon , she even checked up on me an hour later after I left to see how the car was handling. I am now going to be a loyal customer to this dealership. More

Sales rep was knowledgeable and friendly, and credit manager was very helpful and patient as circumstances were a bit unusual with purchase. manager was very helpful and patient as circumstances were a bit unusual with purchase. More

Brake fluid, air filter, brake light replacement, oil change free Charged $500. $250 parts $250 labor Never again change free Charged $500. $250 parts $250 labor Never again More

We recently took a leap into the Subaru line. after getting a 2023 ascent, 3 weeks later we also got a 2023 outback. we went to Subaru North Orlando and we couldn't be happier. friendly staff. ju after getting a 2023 ascent, 3 weeks later we also got a 2023 outback. we went to Subaru North Orlando and we couldn't be happier. friendly staff. just got my first oil change in the express service and it was great! fast and thorough. definitely would recommend them ! More

Great service and personal attention throughout my purchase. This was my second Subaru purchase from this dealer. purchase. This was my second Subaru purchase from this dealer. More

As a long time customer, I’ve been disappointed since the new owners purchased Subaru North Orlando (previously Mastro) in 2020. Their service department will no longer honor the life-time oil changes I was new owners purchased Subaru North Orlando (previously Mastro) in 2020. Their service department will no longer honor the life-time oil changes I was supposed to receive (unless now I also agree to do ALL their ‘suggested’ service items at their inflated pricing). The General Manager basically told me they were no longer going to honor the commitment because it was too expensive. Time for me to find someone new when I buy my next Subie or have my current one serviced. More

Pleasant, professional and helpful staff. I have bought 3 Subaru's in the last 4 years. Service department has improved and place at front genuinely concerned advisors willing to listen. I have bought 3 Subaru's in the last 4 years. Service department has improved and place at front genuinely concerned advisors willing to listen. More