Subaru North Orlando

Awesome experience working with Chelsea and Sarah. They are knowledgeable, friendly, courteous and Chelsea is a walking Subaru commercial. Its refreshing to meet someone who actually knows the vehicle she are knowledgeable, friendly, courteous and Chelsea is a walking Subaru commercial. Its refreshing to meet someone who actually knows the vehicle she is selling and actually drives that brand vehicle. They made a new vehicle purchase painless and helped us feel at ease from the first minute. Answered every question with a smile, explained options and provided detailed info on every phase of the transaction. Highly recommend this dealer. More

Traveled from outside the area to purchase a used vehicle posted online by the dealership. Other then an initial miscue via telephone, it was early and on the weekend, the transaction was smooth and issue fr posted online by the dealership. Other then an initial miscue via telephone, it was early and on the weekend, the transaction was smooth and issue free. Everyone was super friendly and accommodating and the vehicle was exactly as it was described. More

Working with people like Chelsey and Sarah made this a great experience. Well worth my 3 hour drive. Nice to see sales people selling the brand they drive. great experience. Well worth my 3 hour drive. Nice to see sales people selling the brand they drive. More

Thanks Joe & Kendra for taking the fear out of purchasing a new 2012 Impreza. My wife and I drove two hours to purchase a new vehicle from your dealership instead of purchasing from two local Suba purchasing a new 2012 Impreza. My wife and I drove two hours to purchase a new vehicle from your dealership instead of purchasing from two local Subaru dealerships in our area. There was no pressure to purchase a new vehicle and I believe like we received the lowest price possible. This is our first Subaru and I cannot believe the way it handles driving on the highway. Port Saint Lucie, FL More

Best, most B.S. free car buying experience I've had in 35 years. They were friendly, helpful, and no pressure at all. I came with a target price and the negotiation was straight forward, in line with my pric years. They were friendly, helpful, and no pressure at all. I came with a target price and the negotiation was straight forward, in line with my price. Even though they're an hour drive from me, I would deal with them again on my next purchase. More

I purchased my new car completely online - through website comparisons with othermakes/models and emails to various dealerships. (I test drove this car 6 months ago at a different dealership.) Christi website comparisons with othermakes/models and emails to various dealerships. (I test drove this car 6 months ago at a different dealership.) Christine at Mastro was very easy to deal with and it was clear she and Mastro would match price to get my business. I special ordered the car to get exactly the color/options I wanted and that process was also very smooth and took about 2 months. The car was ready when I arrived to pick it up; we took it for a spin, they filled the tank, I completed some title and registration paper work and got updated insurance cards faxed to them and I was on my way...all told about 90 minutes which was also great. This was a very good buying experience and (in these first 4 days) I love my Outback. More

I bought my Subaru Outback in March of 2011 and the I bought my Subaru Outback in March of 2011 and the experience was fast and efficient! The sales manager was extremely helpful and the financial I bought my Subaru Outback in March of 2011 and the experience was fast and efficient! The sales manager was extremely helpful and the financial person was fast and very efficient! Since then I have brought my car in twice for service. The service department at Mastro Subaru is OUTSTANDAING!! They are helpful and always going the "extra mile"! I cannot say enough good things about Mastro Subaru in Sanford! More

I recently had a head-on accident while driving my first Subaru, a 2008 Forester. I strongly believe it was the vehicle integrity that allowed me to walk away with minor injuries even though the vehicle was Subaru, a 2008 Forester. I strongly believe it was the vehicle integrity that allowed me to walk away with minor injuries even though the vehicle was totalled. I didn't take much convincing for me to want another Subaru. Kendra Wetherington, Mastro's Internet Manager, was very quick to reply to my inquiry of the new Subarus they had to offer. They had exactly what I wanted on the lot, an 2012 Outback with all the features and in the color I had requested. Working with her and Joe Anglada, Mastro's Sales Manager, they were very friendly and considerate of my situation. I was offered a great price on the vehicle and a great financing plan with Subaru. When I arrived for delivery, the car had been nicely detailed and waiting for me with a full tank of gas. Kendra was very thorough with me going over the vehicle information, as was Joe, who handled the financing. My thanks goes out to both of them for making a bad situation turn out so good. More

Terrific dealership. Would recommend them to anyone. Have been looking for a Subaru, just to look, and after a test drive and a very brief negotiation I had a car. Our dealer, Kendra, did a fantastic j Have been looking for a Subaru, just to look, and after a test drive and a very brief negotiation I had a car. Our dealer, Kendra, did a fantastic job getting us the car within our budget. The day we purchased the GM was also doing financing and expressed gratitude for business and apologies for the delay. A great dealership to work with! A+ More

I bought a slightly used 2011 Forester here in December 2011. Joe Sullivan and Christine Mallon were great. They worked with me at my own pace and answered all of my questions. We looked at several cars 2011. Joe Sullivan and Christine Mallon were great. They worked with me at my own pace and answered all of my questions. We looked at several cars and test drove a few over the course of a week. These folks were friendly, patient and knowledgeable about the cars. The replied to my emails and phone calls promptly. When negotiating the price, they explained the process and the reasoning behind their best price. At no time did I feel pressured or steered into a decision. These folks seem to really care about their customers and helping them to make a good buying decision. I hope to do business with them again. I respect this family owned business that has the confidence to be closed on Sunday; the way they take care of their employees gives me a pretty good indication of how they will take care of their customers. More