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Cannon Subaru - Service Center

Lakeland, FL

4.8
123 Reviews

123 Reviews of Cannon Subaru - Service Center

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October 17, 2024

Mike listened to all my concerns and helped resolved my problem. Thank you very much!! More

by KBROSSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Staff didn't tell me my car was ready for 30 minutes. I went over to see if my car was in the parking lot and THEN I got a call as the receptionist saw me walking over. Oil change took 4 hours! More

by Sj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist, didn't get name
October 12, 2024

Staff was courteous and provided information as requested. Wait tme was average and not unusual More

by VALERIE.ALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Employee asked who’s “busted up Subaru this is” in front of my daughter who brought her car for her first oil change. She was thoroughly embarrassed and neither employee even apologized. We will never be ba More

by LAC0030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Technician
October 06, 2024

Wendy and the service staff eventually diagnosed the issue and all is working presently. Alll were helpful and considerate More

by TMCCLOS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
October 03, 2024

Very pleased with my service. My car had major problems and they got it fixed the next day. And gave me a loaner car! More

by CAMPANON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
October 02, 2024

Andrew Rodriguez did a great job of explaining the options available for leasing a second new car, the cost of the options, and located the exact car with the options that my wife had selected. The p More

by JHHAM3
Recommend Dealer
Yes
Employees Worked With
Matt Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael S Hoover
October 01, 2024

Service personnel were professional and I felt that they were very knowledgeable about how to resolve the problem with my car. I appreciate all involved. More

by ANNEGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service writers.
September 11, 2024

Mike is excellent service advisor; good communication. Waiting area comfortable and stocked with a few treats. We appreciate the immediate offer of a loaner vehicle when the service will take most of th More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brimlow
September 09, 2024

I can honestly say that this dealership is probably one of the most welcoming to include sales and service. The staff in both departments have always gone that extra step to ensure my comfort in my satisfa More

by ANArtau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kuhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Brimlow
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