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Subaru El Paso

El Paso, TX

4.8
391 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 391 reviews

October 15, 2024

The entire service process was very professional. Check in was prompt, thorough and friendly. The service advisor explained in detail what would be serviced and accompanying costs. I was keep inform More

by packardmike9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD in Sales
Oct 18, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Excellent customer service from Angel. I drove down from NM for regular maintenance. As I was already at the dealership, I asked Angel if he would run a quote on a tow hitch--something tha More

by Jad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Quintana
Oct 17, 2024 -

Subaru El Paso responded

Hi Jad, thank you for your kind review; we are happy to pass along your comments to Angel here at Subaru El Paso! Thanks again for the recommendation, and have an amazing day!

October 13, 2024

This dealership has a very good customer service team that cares for all customers. I can’t see myself with all service is top notch. All runs very smooth and love teamwork. More

by gallegosrichard33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Oct 15, 2024 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

Knowledgeable, professional, above average, fair , responsive, patient, in depth , experience, friendly, accommodating, supportive, caring, organized More

by Edward Palafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez Advisor, Gilbert Rodriguez MGT and Hector
Oct 13, 2024 -

Subaru El Paso responded

Hi Edward, thank you so much for your positive comments about Subaru El Paso! We hope to see you soon!

October 08, 2024

Thank you for the care and service provided during this visit. We appreciate the service dept , they were quick and diligent More

by sidfleenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
Oct 12, 2024 -

Subaru El Paso responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

October 01, 2024

Outstanding customer service and they make sure they make you feel at home!they outdo any dealership More

by gtsanchez02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 05, 2024 -

Subaru El Paso responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

October 01, 2024

Excellent experience with timely and thorough maintenance appointments. Professional, straight forward, efficient and friendly. Thank you More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 05, 2024 -

Subaru El Paso responded

Hi Jesse, thank you so much for your positive comments about Subaru El Paso! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 22, 2024

Super Subaru El Paso are always very kind and informative and Thank you very much. More

by cliffvance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Hector we're very kind and pleasant to work with
Sep 28, 2024 -

Subaru El Paso responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2024

Apppointment process was quick and efficient, and service was provided quickly as we waited in friendly and clean environment. More

by BF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Sep 28, 2024 -

Subaru El Paso responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 20, 2024

Hector Roman in the service department was amazing! ! From start-finish he was personable , attentive and explained what really needed to be done with great detail. Lastly, Jeremy Ortiz in finan More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Roman and Jeremy Ortiz
Sep 22, 2024 -

Subaru El Paso responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Thanks again for the recommendation, and have an amazing day!

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