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Subaru El Paso

El Paso, TX

4.8
370 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 370 reviews

September 09, 2024

This dealership overall, is responsive in answering my questions and assisting me with my concerns and needs. Everyone I have encountered has been courteous and helpful. More

by mcarle60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bailey, Eric Livingston, and Jeremy (finance) dept
Sep 11, 2024 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

When I went to pick up my new vehicle they didn’t have it ready, supposedly they sent it to repair a small dent. I ask where this dent was but nobody told me anything. I’m also still waiting on a response to More

by Forever_blanco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
Sep 08, 2024 -

Subaru El Paso responded

Forever_blanco, Thank you for informing me about your recent experience with us. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Sincerely, Barbara Armendariz General Manager barmendariz@Group1Auto.com

September 04, 2024

We are long-term Subaru El Paso customers. This most recent transaction is our forth Subaru from this dealer. They have a consistent sales and service staff, many preserved over the decade More

by coyneg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cezly Herrera
Sep 06, 2024 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

We purchased a 2025 Subaru outback with Subaru El Paso. Our sales representative Eva has been very helpful. Definitely recommend Eva and the dealership. More

by dreamgle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva
Sep 07, 2024 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with Eva! Thanks for the recommendation and have an amazing day!

September 03, 2024

Omar was very helpful, and friendly! He made my first car buying experience a good one, and I really appreciated his help in getting the car I had been trying to purchase for months. I w More

by Sophia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Terrazas
Sep 06, 2024 -

Subaru El Paso responded

Hi Sophia, thank you for taking the time to leave a review for us at Subaru El Paso. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 03, 2024

Excellent customer service. The team made an effort to go above and beyond to make sure that the customer needs are met More

by chaitanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina Herrera
Sep 06, 2024 -

Subaru El Paso responded

Hi Chaitanya, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 03, 2024

Edgardo Montiel is my guy to go to. His love and passion for cars shows in the way he’s able to explain all the functions and give a heck of a test drive. His patience and willingness t More

by jacqueline23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgardo Montiel
Sep 06, 2024 -

Subaru El Paso responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

Salesman Fred has been very helpful and pleasant to work with in our Forester purchase. More

by Mocha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Trulove
Sep 05, 2024 -

Subaru El Paso responded

Hi, thanks for your praise and kind comments about Fred. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Staff are friendly and very helpful. Someone was always there to assist or answer questions. Appreciated the mechanic coming out to speak with me. It was nice to be able to have my quest More

by Widge48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Donaldson
Sep 01, 2024 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. We hope you have a great day!

August 27, 2024

Clean, courteous, helpful, nice amenities like fresh coffee, snacks, and fruit. Restrooms are nice and clean More

by Pedro Posadas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert was polite and helpful
Aug 31, 2024 -

Subaru El Paso responded

Hi Pedro, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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