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Subaru El Paso

El Paso, TX

4.8
261 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 261 reviews

January 30, 2024

She was very welcoming and helped with all of my needs. I will be recommending to others More

by Nicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
Feb 02, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had a welcoming experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 28, 2024

Great service. Took me as a walk in and gave me lunch and a 10% discount. Will definitely keep giving them my business More

by Tkeene7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 30, 2024 -

Subaru El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 27, 2024

Long process but worth it. Dedicated employees willing to work with you. I need 3 more words. More

by athanbennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joryd, also those financing dudes
Jan 30, 2024 -

Subaru El Paso responded

We appreciate your patience and dedication to the process. Our team is committed to working with you. Thank you for choosing us!

January 26, 2024

Prompt service, good customer service. Informations were provided fairly quickly and professionally. Staff members were attentive More

by marshall.nguessandr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincente Hernandez, Christopher Marquez, Patrick Gonzalez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez, Stephen Soria, group1auto group1auto
Jan 30, 2024 -

Subaru El Paso responded

We're pleased to hear that you received prompt service and good customer service! It's great that the information was provided quickly and professionally, and we appreciate your feedback about our attentive staff members. Thank you for choosing our service!

January 25, 2024

The purchase of my new car involved a straightforward process without any tricks or gimmicks. The sales rep was transparent and answered all of our questions. More

by Gabrl.mrcl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordye Ballesteros
Jan 30, 2024 -

Subaru El Paso responded

We're glad to hear that the purchase of your new car was a straightforward process without tricks or gimmicks. Transparency and clear communication are important to us. Thank you for choosing us for your new car purchase!

January 24, 2024

Subaru of El Paso always provides excellent service. Gilbert at the service center is professional and courteous and always takes care of me. Great dealer! More

by michaelbodt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilberto
Jan 30, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 23, 2024

Friendly and quick. Sent a message inquiring about the car. They let me know when it arrived. Went to see it. No haggling, no pushy sales tactics. Straight forward and h More

by mason.pascalc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordye Ballesteros
Jan 26, 2024 -

Subaru El Paso responded

We're delighted to hear about your positive experience with the dealership. It's great that we were friendly, and quick, and provided a straightforward and honest car-buying experience. We appreciate your feedback on the absence of haggling and pushy sales tactics. Congratulations on your new car! We value your satisfaction and look forward to serving you in the future. Safe and happy driving!

January 21, 2024

We worked with Austin Bailey at Subaru El Paso this past Friday. He was very helpful and personable and super patient with us as we tried to figure out our car purchase. We were so thankful for his help and More

by byersdaniela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bailey
Jan 26, 2024 -

Subaru El Paso responded

Thank you for sharing your positive experience with Austin Bailey at Subaru El Paso! We're thrilled to hear that he was helpful, personable, and patient during your car purchase process. It's great that you found the dealership comfortable and clean, and the snacks and coffee were appreciated after your long drive. We'll make sure to pass along your kind words to Austin. Safe and happy driving in your new car!

January 19, 2024

Hector did a wonderful job taking care of us. Very friendly, courteous and professional. He's a positive image for the dealership. More

by dominick.sainato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 25, 2024 -

Subaru El Paso responded

Thank you for your wonderful feedback about Hector! We're delighted to hear that he did a wonderful job taking care of you, displaying friendliness, courtesy, and professionalism. It's fantastic to have positive representatives like him at our dealership. We appreciate your kind words and look forward to serving you again!

January 17, 2024

Unmatched experience, the best experience I’ve ever had buying a car. I wasn’t being hounded by sales reps, my salesman was Nathan and he not only was able to give me an excellent deal, but he was very per More

by briannaflowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Fernandez
Jan 21, 2024 -

Subaru El Paso responded

We're thrilled to hear that your car-buying experience was unmatched and the best you've ever had. It's fantastic that Nathan provided excellent service, giving you a great deal while being personable and easy to talk to. The absence of pressure and the feeling of being supported throughout the process are key elements of a positive experience, and we're glad to have met your expectations. Thank you for choosing us, and we look forward to serving you again! Safe travels in your new car!

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