
Subaru El Paso
El Paso, TX
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Sales personnel are friendly, professional and very knowledgable of their product. Jason Donaldson has worked hard on offering a good deal both times I have purchased a vehicle. I am very pleased with knowledgable of their product. Jason Donaldson has worked hard on offering a good deal both times I have purchased a vehicle. I am very pleased with my new 2025 outback that has all the bells and whistles. More
Customer service was excellen. The service advisor jorge estrada was patient courteous professional and went above and beyond to keep us informed The service advisor jorge estrada was patient courteous professional and went above and beyond to keep us informed More
Would absolutely recommend the dealership and either Edgardo or Fred as salesman! Was recommended to see Edgardo, met him late night one day and he was running back and fourth getting keys for me to Edgardo or Fred as salesman! Was recommended to see Edgardo, met him late night one day and he was running back and fourth getting keys for me to look over 7 cars. Was too late then to finish a deal so went back the following day. Edgardo was busy with other customers so Fred helped me on the second day with him. Both days and both Edgardo and Fred were great, between the multiple test drives, information, quick initial paperwork process before finance, and their trade in offer on my old vehicle was a very good price. I've had horrible experiences in the past with dealerships but subaru el paso was great! About 6 hrs total time, but 3+ of those hours were test drives and looking over all different models. More
Everyone is super nice. Jd and Fred were super easy to work with, very knowledgeable and very easy to work with. Would definitely recommend this dealership to everyone. Jd and Fred were super easy to work with, very knowledgeable and very easy to work with. Would definitely recommend this dealership to everyone. More
The staff was extremely helpful and patient. My sales representative was courteous and very knowledgeable, even checked on me several times after the sale! My sales representative was courteous and very knowledgeable, even checked on me several times after the sale! More
Arrived on a scheduled oil change appointment. Upon arrival waited 10-15 minutes to be greeted. Multiple people passed by the service area and not one addressed me until I had to go inside and the Upon arrival waited 10-15 minutes to be greeted. Multiple people passed by the service area and not one addressed me until I had to go inside and the Service working told me he didn’t see me. After oil change was done was rushed to pick up car due to them finishing it at 5:40pm and then closing at 6pm. The whole experience felt rushed and subpar to what I am used to at Subaru. More