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Subaru El Paso

El Paso, TX

4.8
391 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 391 reviews

November 05, 2024

Subaru of El Paso is a services oriented business from the sale to the service to the next auto. Every employee is curteous and helpful. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert and Hector Soto
Nov 07, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2024

Sales personnel are friendly, professional and very knowledgable of their product. Jason Donaldson has worked hard on offering a good deal both times I have purchased a vehicle. I am very pleased with More

by Ladybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezly and Jason Donaldson
Nov 05, 2024 -

Subaru El Paso responded

Hi, we are glad Jason Donaldson could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

I always get great service. Everyone is courteous and keeps me informed during the service. More

by veharlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha Sosa, service advisor
Nov 06, 2024 -

Subaru El Paso responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Customer service was excellen. The service advisor jorge estrada was patient courteous professional and went above and beyond to keep us informed More

by lettru
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
Nov 04, 2024 -

Subaru El Paso responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

Would absolutely recommend the dealership and either Edgardo or Fred as salesman! Was recommended to see Edgardo, met him late night one day and he was running back and fourth getting keys for me to More

by seancasey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgardo and Fred both 5 stars and were amazing to work with!
Nov 04, 2024 -

Subaru El Paso responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

October 30, 2024

Everyone is super nice. Jd and Fred were super easy to work with, very knowledgeable and very easy to work with. Would definitely recommend this dealership to everyone. More

by kendellwilson25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Fred
Nov 02, 2024 -

Subaru El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2024

The staff was extremely helpful and patient. My sales representative was courteous and very knowledgeable, even checked on me several times after the sale! More

by bhowelltx
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Fernandez
Oct 26, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! We look forward to your next visit! Take care!

October 21, 2024

Very nice , and very professional and very knowledgeable attended to me right away thank you More

by raquelmartinezmtz412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez, group1auto group1auto
Oct 25, 2024 -

Subaru El Paso responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 17, 2024

Arrived on a scheduled oil change appointment. Upon arrival waited 10-15 minutes to be greeted. Multiple people passed by the service area and not one addressed me until I had to go inside and the More

by davidyero28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 25, 2024 -

Subaru El Paso responded

Thank you for bringing this to my attention. I apologize for the delays and lack of attention you experienced during your scheduled oil change appointment. This is not the level of service we strive to provide. I would appreciate the opportunity to address your concerns and earn your business. Please contact me so we can discuss this further. I look forward to speaking with you. Barbara Armendariz General Manager barmendariz@Group1Auto.com

October 16, 2024

Very professional and thorough. Always happy to deal with th crew at Subaru El Paso More

by dick.mcialwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Soto
Oct 19, 2024 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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