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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
335 Reviews
Call Dealership (915) 778-1444

1414 Airway Blvd

El Paso, TX

79925

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Showing 335 reviews

August 11, 2024

Easy to schedule service appointment, great customer service and friendly staff, overall very impressed with Subaru. More

by Gusmcbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabby
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Aug 15, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

August 10, 2024

Visited on 8/8 for oil change. EXCELLENT customer service from the time I arrived until the time I left. Angel was great!! More

by tifanylp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Quintana
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Aug 12, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2024

The El Paso Subaru dealership is outstanding! The service department, Gilberto Rodriguez, explained every repair that needed to be done and gave an accurate estimate of completion. The service de More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Armendariz, Gilberto Rodriguez
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Aug 09, 2024 -

Subaru El Paso responded

Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

Service was great as always. Just disappointed that I had to wait 2.5 hours for an oil change and the car did not get the usual complimentary car wash. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Sep 20, 2024 -

Subaru El Paso responded

Thank you for your feedback. We're glad to hear that the service was great, but we apologize for the extended wait time and the fact that your car did not receive the usual complimentary wash. We appreciate you bringing this to our attention and will work to ensure these issues are addressed in the future. If you have any further concerns, please don't hesitate to reach out.

August 01, 2024

clean facility, professional happy knowledgeable understanding staff. A great deal of selection of vehicles. Great! More

by venegasnorma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bailey
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Aug 04, 2024 -

Subaru El Paso responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2024

The facility is clean and well organized with a friendly, welcoming staff. The atmosphere is very positive. We were attended to promptly on each visit. Our deal to purchase a vehicle was seamless, just very More

by brookerm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cezly Herrera, 5 stars!
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Aug 01, 2024 -

Subaru El Paso responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2024

Amazing Service. Honesty 100%. Loved it. Thank you also for the coffee and snacks too! More

by ana.newton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Jul 31, 2024 -

Subaru El Paso responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2024

Always friendly and helpful staff. JD is the best, already on our 4th car with him. More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD
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Jul 31, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! We hope to see you soon!

July 27, 2024

Tubby the service advisor was great. Took care of all the things I asked and provided excellent customer service. The dealership seems to be a well-oiled machine. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabby
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Jul 28, 2024 -

Subaru El Paso responded

Hi Michael, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2024

Beautiful waiting room. Lisa was quick and attentive. Did everything I needed. Tabitha was great too More

by adam63lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincente Hernandez
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Jul 22, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

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