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Subaru El Paso

El Paso, TX

4.8
261 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 261 reviews

February 21, 2024

Attentive, courteous people and nice, reliable vehicles. Conveniently located in the middle of town. Great! More

by flygirlelp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Valdez
Feb 24, 2024 -

Subaru El Paso responded

Thank you for your positive feedback! We're delighted to hear that you found the people to be attentive and courteous, the vehicles reliable, and the location convenient. We appreciate your business!

February 18, 2024

Great service! Selection of car was good. Great car and happy with the dealership at subaru More

by cleofasbarrios1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Reyes
Feb 23, 2024 -

Subaru El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Very pleasant experience, no rush. Rick took his time showing me what I was looking for and most important, what I qualified for. We had a deal done in about 3 hours. I walked out of t More

by joeinfidel68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 23, 2024 -

Subaru El Paso responded

It's wonderful to hear about your very pleasant experience at the dealership, and we appreciate you sharing it. Rick's attentive approach in showing you what you were looking for and helping you find the right option within your qualifications is great to hear. Congratulations on your 4th Subaru! Happy driving in your new vehicle!

February 17, 2024

Subaru El Paso is always very helpful and kind. They always take care of us and our vehicles we'll. I'll continue to take my 2018 Subaru Forester here. More

by taathens38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
Feb 23, 2024 -

Subaru El Paso responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 15, 2024

Had a great experience here. I worked with Rick and everything went smoothly. Everyone is friendly and the environment is really laid back, which I liked. More

by Angelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Valdez, Tabby Sosa, Ricardo Martinez
Feb 17, 2024 -

Subaru El Paso responded

We're delighted to hear that you had a great experience at our dealership, working with Rick. It's wonderful to know that everything went smoothly and that you found our team to be friendly. We strive to create a laid-back and positive environment for our customers. Thank you for choosing us, and we look forward to serving you again in the future!

February 15, 2024

JD was great help! He did everything quickly and with the least amount of hassle for me personally. He was informative, helpful and friendly. Thanks JD! More

by EQ6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Donaldson
Feb 17, 2024 -

Subaru El Paso responded

We're thrilled to hear that JD provided you with great help and made the process quick and hassle-free for you. Being informative, helpful, and friendly are key qualities we strive for in our team. We'll be sure to pass along your appreciation to JD. Thank you for choosing us, and we look forward to serving you again in the future!

February 14, 2024

The service and hospitality is awesome I very impressed how they treat customers with 100% satisfaction and the service is quick and prompt I would recommend this place to everyone. More

by vasquezoscar6730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
Feb 16, 2024 -

Subaru El Paso responded

We're thrilled to hear that you were impressed with our service and hospitality and that we provided you with 100% satisfaction. It's fantastic to know that the service was quick and prompt. Thank you for recommending our place to everyone. We appreciate your positive feedback and your recommendation!

February 13, 2024

It's quite obvious this dealership has gone to great lengths to emphasize customer service. In the Service Dept. you're immediately welcomed and assigned an employee that will be your personal assistant More

by BS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Feb 16, 2024 -

Subaru El Paso responded

Thank you for recognizing our commitment to customer service! We're thrilled to hear that you experienced personalized and high-quality service in our Service Department. It's our goal to make each customer feel welcomed and attended to throughout the maintenance process. Your positive feedback is truly appreciated, and we're here to provide excellent service for all your automotive needs. We value your business and look forward to serving you in the future.

February 12, 2024

I went for an oil change and a coolant flush when the mechanic removed the engine cover he found a nasty leak. Long story short the engine had to be dropped. The service rep looked into my after market i More

by Blue ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezly Herrera
Feb 14, 2024 -

Subaru El Paso responded

Thank you for sharing your experience with the service department at Subaru El Paso! We're pleased to hear that the mechanic identified the issue during your oil change and coolant flush, and the service representative worked with your aftermarket insurance to cover most of the cost. It's great to know that the repairs were made in a timely manner, and that you were provided with a loaner car. The commitment to educating customers and delivering excellent service is commendable. Safe travels in your well-maintained vehicle!

February 12, 2024

Efficient and professional staff. Nice facility with amenities. Comfortable lounge area. Staff really goes out of there way to make the experience exceptional. More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezley, Keanu
Feb 14, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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