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Subaru El Paso

El Paso, TX

4.8
370 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 370 reviews

October 13, 2024

This dealership has a very good customer service team that cares for all customers. I can’t see myself with all service is top notch. All runs very smooth and love teamwork. More

by gallegosrichard33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Oct 15, 2024 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

Knowledgeable, professional, above average, fair , responsive, patient, in depth , experience, friendly, accommodating, supportive, caring, organized More

by Edward Palafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez Advisor, Gilbert Rodriguez MGT and Hector
Oct 13, 2024 -

Subaru El Paso responded

Hi Edward, thank you so much for your positive comments about Subaru El Paso! We hope to see you soon!

October 08, 2024

Thank you for the care and service provided during this visit. We appreciate the service dept , they were quick and diligent More

by sidfleenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
Oct 12, 2024 -

Subaru El Paso responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

October 01, 2024

Outstanding customer service and they make sure they make you feel at home!they outdo any dealership More

by gtsanchez02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 05, 2024 -

Subaru El Paso responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

October 01, 2024

Excellent experience with timely and thorough maintenance appointments. Professional, straight forward, efficient and friendly. Thank you More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 05, 2024 -

Subaru El Paso responded

Hi Jesse, thank you so much for your positive comments about Subaru El Paso! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 22, 2024

Super Subaru El Paso are always very kind and informative and Thank you very much. More

by cliffvance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Hector we're very kind and pleasant to work with
Sep 28, 2024 -

Subaru El Paso responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2024

Apppointment process was quick and efficient, and service was provided quickly as we waited in friendly and clean environment. More

by BF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Sep 28, 2024 -

Subaru El Paso responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 20, 2024

Hector Roman in the service department was amazing! ! From start-finish he was personable , attentive and explained what really needed to be done with great detail. Lastly, Jeremy Ortiz in finan More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Roman and Jeremy Ortiz
Sep 22, 2024 -

Subaru El Paso responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Thanks again for the recommendation, and have an amazing day!

September 17, 2024

My contact person was courteous and efficient. My car was serviced in the time specified and is running great. More

by pookeypaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilberto Rodriguez
Sep 21, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 16, 2024

The car parts took a long time to get here however I know it’s not on the dealerships part. Jorge maintained great customer service through it all. He apologized for the delay and even escalated the situatio More

by rebekah_baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
Sep 20, 2024 -

Subaru El Paso responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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