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Subaru El Paso

El Paso, TX

4.8
415 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 415 reviews

February 02, 2025

Very helpful and friendly staff. They kept me informed of the status of my car and completed the work in the estimated time. More

by temis1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
Feb 03, 2025 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Always friendly, and efficient. Waiting time is reasonable. Love the free car washes when asked. Keep up the good work.! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 03, 2025 -

Subaru El Paso responded

Hi Sandy, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

The salesman was extremely helpful and not at all pushy. His Name is Jason Donaldson. I would highly recommend him and Subaru. More

by martirllewellyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Donaldson, Paco Ramirez, Jesse Vasquez
Feb 03, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Everyone there are friendly and professional. I brought all my Subaru there we have 4 and still riding smooth no issues. More

by agustin.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Vasquez
Jan 20, 2025 -

Subaru El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2025

My salesman was very attentive, cordial and was able to answer all of my questions. Really enjoyed Andre’s attention to detail and Rick the financial guy was equally a joy to work with. I will definitely r More

by iestrada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
Jan 09, 2025 -

Subaru El Paso responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

I had a walk in oil change. Took 2 hrs because of the cars ahead of me. I was given a car wash and used my coupon that included the oil change and rotation. Of course they gave More

by adriangonzalez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Jan 05, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Dealership was clean and personal was very friendly and courteous. Service was excellent and quick even with the courtesy wash. Now this is not a reflection of the dealership but I went to the parts depart More

by Jsamine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Jan 05, 2025 -

Subaru El Paso responded

Hello, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (915) 229-1912 so we can assist you further.

January 04, 2025

They are wonderful. Attention to detail. Got me best deal and service is extraordinary. Go El Paso Subaru! More

by agalanis58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Jan 05, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Angel was excellent! He made the buying process smooth and fast. He is knowledgeable and not a pushy salesman. I highly recommend him. Definitely, an asset to Subaru. More

by Martha Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Usbaldo Quintana
Jan 06, 2025 -

Subaru El Paso responded

Hi Martha, we're happy to hear you had such a positive experience with Angel! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

I needed a battery for my 2018 Subaru Outback. I was stuck as my battery died and I had to be towed. I was charged 480 dollars for a battery that you can buy at any Autozone for 200 bucks. They a More

by Danv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Jan 07, 2025 -

Subaru El Paso responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at barmendariz@group1auto.com/915-401-3222. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Barbara Armendariz General Manager of Subaru El Paso

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