Subaru El Paso

Subaru El Paso is the best Gilbert is knowledgeable about my car and takes care of explaining everything to me so it runs smoothly my car and takes care of explaining everything to me so it runs smoothly More

Made an appointment for an oil change, drop the car off on time it took over three hours. Not a happy camper. on time it took over three hours. Not a happy camper. More

My salesperson Ricky was laid back and did not do any high pressure sales tactics common to dealerships high pressure sales tactics common to dealerships More

Informed me about the problem. Discussed with me how the problem would be solved and gave me the cost to fix it. Called me when the car was ready! Discussed with me how the problem would be solved and gave me the cost to fix it. Called me when the car was ready! More

Awesome customer service and staff! They are always very nice and thorough…great waiting room too! They are always very nice and thorough…great waiting room too! More

Fast service. High quality. The staff is extremely friendly. Very good place to wait. I highly recommend this service. High quality. The staff is extremely friendly. Very good place to wait. I highly recommend this service. More

Subaru is a very exceptional place, this will be my third time being there , the first time, we just looked and left, we were killing time. We had errands to run. Then we came back the same day, guess what time being there , the first time, we just looked and left, we were killing time. We had errands to run. Then we came back the same day, guess what we bought a Subaru Forester Wilderness 2023. The third time was on the 23 February 2024, oil change. That was an experience. We were greeted by a young lady ( l did not catch her name) l was in shock how fast the experience took, she asked if we wanted any refreshments. I really appreciated that because it tools us 1 hour to get to Subaru. She introduced us to Mr. Hector Roman, Subaru Service Advisor. Mr. Roman did his job exceptionally fast. They took us inside the building and processed the paperwork for our oil change and maintenance on the car. Mr. Roman told us that it would take about an hour and half. We walked inside the Subaru building, it was like a candy store, new vehicles, refreshments and great professional people. They are nice too. They even helped me work your chocolate/coffee maker. Very unique. Your snacks are amazing. I took some cookies and a orange. Thank you for your Subaru experience. Everything went smoothly and my husband bought me a telephone holder for my car at the Subaru store. They had it in stock. My car was ready in 1 hour and everything seemed fine. I truly enjoyed this Subaru experience. Thank you Mr. Hector Roman. I can’t wait to come back. More

The service department was punctual and attentive to my concerns and requests. Gilbert was an outstanding service representative. concerns and requests. Gilbert was an outstanding service representative. More

I was particularly impressed by Subaru. It is evident that the company takes pride in delivering exceptional service, and it did not go unnoticed. Please extend my gratitude to Gilberto It is evident that the company takes pride in delivering exceptional service, and it did not go unnoticed. Please extend my gratitude to Gilberto and staff for their outstanding work. Their dedication to ensuring customer satisfaction is commendable and greatly appreciated. Thank you once again for providing such exceptional service. I will not hesitate to recommend your company to others in need of a new car. More

I was driving a very unsafe used vehicle and had a strict budget to adhere to. I met with Fred. He took his time to review the options I had and I found a very reliable used Subaru. The finance manager provi budget to adhere to. I met with Fred. He took his time to review the options I had and I found a very reliable used Subaru. The finance manager provided options for reasonably priced warranty packages, and I also picked up one of those as well. After I left I noticed that the car was pulling to the right. I called Fred and when I went back to pickup my plates and registration, they found that the alignment was off. They apologized for the oversight and did an alignment on the car, free of charge. I was treated respectfully, they are very professional and courteous. Working with Fred, as well as the service director, who both made sure everything was dealt with. I'm very happy with the purchase and this dealership. I'll highly recommend their services to family and friends. More