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Subaru El Paso

El Paso, TX

4.8
335 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 335 reviews

September 12, 2024

The GM Barbara and sales guy rick valdez were so professional and super helpful that made it easy for us to purchase our dream vehicle More

by Haninu44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Armendariz, Rick Valdez
Sep 15, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2024

The service group at Subaru is outstanding from the beginning, when I had to reschedule my appointment for later time, up until the end of my maintenance requests...they outdid themselves. Absolutely f More

by hbarr99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz, Espy Valdiviezo
Sep 13, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 10, 2024

True to their word, prompt, courteous, all are knowledgeable of inventory and anyone can answer your questions. I was treated with kindness and respect. More

by maryellen.boberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada, Patrick Gonzalez, Jesse Vasquez
Sep 13, 2024 -

Subaru El Paso responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Very good customer service and they made the wait time not seem as long as it was. More

by skywaterisland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha Sosa
Sep 10, 2024 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 09, 2024

This dealership overall, is responsive in answering my questions and assisting me with my concerns and needs. Everyone I have encountered has been courteous and helpful. More

by mcarle60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bailey, Eric Livingston, and Jeremy (finance) dept
Sep 11, 2024 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

When I went to pick up my new vehicle they didn’t have it ready, supposedly they sent it to repair a small dent. I ask where this dent was but nobody told me anything. I’m also still waiting on a response to More

by Forever_blanco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
Sep 08, 2024 -

Subaru El Paso responded

Forever_blanco, Thank you for informing me about your recent experience with us. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Sincerely, Barbara Armendariz General Manager barmendariz@Group1Auto.com

September 04, 2024

We are long-term Subaru El Paso customers. This most recent transaction is our forth Subaru from this dealer. They have a consistent sales and service staff, many preserved over the decade More

by coyneg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cezly Herrera
Sep 06, 2024 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

We purchased a 2025 Subaru outback with Subaru El Paso. Our sales representative Eva has been very helpful. Definitely recommend Eva and the dealership. More

by dreamgle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva
Sep 07, 2024 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with Eva! Thanks for the recommendation and have an amazing day!

September 03, 2024

Omar was very helpful, and friendly! He made my first car buying experience a good one, and I really appreciated his help in getting the car I had been trying to purchase for months. I w More

by Sophia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Terrazas
Sep 06, 2024 -

Subaru El Paso responded

Hi Sophia, thank you for taking the time to leave a review for us at Subaru El Paso. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 03, 2024

Excellent customer service. The team made an effort to go above and beyond to make sure that the customer needs are met More

by chaitanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina Herrera
Sep 06, 2024 -

Subaru El Paso responded

Hi Chaitanya, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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