Subaru El Paso
El Paso, TX
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No asked if they could help! I wouldn't give them any stars in El Paso. The only one that asked if they could help me was the lady that was working at the counter for servicing ve I wouldn't give them any stars in El Paso. The only one that asked if they could help me was the lady that was working at the counter for servicing vehicles, I would not buy a vehicle there. HORRIBLE CUSTOMER SERVICE. Go to Albuquerque! More
Strong arm tactics repelled me After a lot of research I had determined that I will buy Subaru Forrester, touring and knew the exact trim level that I wanted. One evening after work After a lot of research I had determined that I will buy Subaru Forrester, touring and knew the exact trim level that I wanted. One evening after work I stopped by to check out the car hoping to buy it in a month's time or so. I went for a test drive and loved the features. When I told the sales person that I will be back as this is the car is the only car in my list, he refused to let me go. The salesperson kept me for a total of 5 hours trying to convince me to buy the car right away. He even went on to accuse me of lying when I resisted his pressure tactics. I was so humiliated that I cried all the way back home. I am 57 years old and this was my first new car. I had so looked forward to this moment and had spent so many hours researching my first new car. It has been 6 months now and I can not make myself step into the dealership again. Unfortunately there are no other dealerships close by and so VERY reluctantly I am researching again and this time have eliminated Subaru from my list More
Poor customer service! You can't reach anyone when you need too! Poor communication between their customers. Very indifferent towards customers. It's sad that this is the on You can't reach anyone when you need too! Poor communication between their customers. Very indifferent towards customers. It's sad that this is the only dealership in town! More