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Subaru El Paso

El Paso, TX

4.8
333 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 333 reviews

October 19, 2022

I arrived early, no problem. The started servicing the vehicle right away. Done in a timely manner. More

by saltye9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
Oct 21, 2022 -

Subaru El Paso responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

October 06, 2022

Went in for service with an appointment and have to say it was quite a wait for my services to be completed. I believe the car was ready 45 minutes sooner, but only was rung up when I started to lose my pa More

by Mike.Calderon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez, Jesse Vasquez
Oct 10, 2022 -

Subaru El Paso responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Barbara Armendariz General Manager barmendariz@Group1Auto.com

October 05, 2022

Carolina Herrera is an exceptional Specialist! Bueno…Bonito… Barrato. From my home to yours… THANK YOU! More

by Jaime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caolina, QS, Jerami
Oct 05, 2022 -

Jaime responded

See above…

Oct 05, 2022 -

Subaru El Paso responded

Thank you for your kind words for our staff, we appreciate it!

September 20, 2022

I’m sorry but not getting proper information I’m looking for right now sorry More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 26, 2022 -

Subaru El Paso responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Barbara Armendariz General Manager barmendariz@Group1Auto.com

September 12, 2022

Gilberto was very accommodating. I needed to get my tire fixed and also had to pick up my parents at the airport. He got the tire fixed and me out on time. Plus I got a complimenta More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilberto Rodriguez
Sep 12, 2022 -

Subaru El Paso responded

Thank you for your kind words for Gilberto, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 09, 2022

Friendly folks. Clean facility. SLOW SERVICE be prepared to wait. Shuttle service was conventional & nice More

by Bobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 09, 2022 -

Subaru El Paso responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 08, 2022

They are very friendly and easy to deal with. I love my car and highly recommend their service department More

by rlmdvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tito
Sep 09, 2022 -

Subaru El Paso responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 02, 2022

Prompt and professional service. Called the same day and they got me in that afternoon for a recall service. More

by edgarjanetzko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Flores
Sep 06, 2022 -

Subaru El Paso responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

August 15, 2022

I was very please with buying my 2015 Jeep from El Paso. Subaru dealer. The sales person I worked with was most helpful and professional. I highly recommend this dealership. More

by Mikey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Herreia
Aug 16, 2022 -

Subaru El Paso responded

Thank you, Mikey! We are thrilled that you had a great car buying experience!

August 15, 2022

Great service. Our first time since moving to Las Cruces. Thanks again. We will be back for more service when due. More

by 1dakine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilberto Rodriguez
Aug 16, 2022 -

Subaru El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 16, 2022 -

1dakine responded

Thanks for everything. Great service.

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