Subaru El Paso

Very nice , and very professional and very knowledgeable attended to me right away thank you attended to me right away thank you More

Arrived on a scheduled oil change appointment. Upon arrival waited 10-15 minutes to be greeted. Multiple people passed by the service area and not one addressed me until I had to go inside and the Upon arrival waited 10-15 minutes to be greeted. Multiple people passed by the service area and not one addressed me until I had to go inside and the Service working told me he didn’t see me. After oil change was done was rushed to pick up car due to them finishing it at 5:40pm and then closing at 6pm. The whole experience felt rushed and subpar to what I am used to at Subaru. More

Very professional and thorough. Always happy to deal with th crew at Subaru El Paso Always happy to deal with th crew at Subaru El Paso More

The entire service process was very professional. Check in was prompt, thorough and friendly. The service advisor explained in detail what would be serviced and accompanying costs. I was keep inform Check in was prompt, thorough and friendly. The service advisor explained in detail what would be serviced and accompanying costs. I was keep informed of the service progress until finished. The car wash was much appreciated. More

Excellent customer service from Angel. I drove down from NM for regular maintenance. As I was already at the dealership, I asked Angel if he would run a quote on a tow hitch--something tha I drove down from NM for regular maintenance. As I was already at the dealership, I asked Angel if he would run a quote on a tow hitch--something that I'd wanted to have installed. He gave me a great price and found the hitch was in stock. I was able to have it installed same day--avoiding another 2 hour roundtrip drive from NM for service. Angel checked how long the install would take (a couple hours) and then mentioned he could call a shuttle to take me to a local outdoor mall where I could walk around and grab lunch instead of waiting at the dealer for the hitch install. It felt like VIP treatment. Angel kept me well informed of the progress via text and phone calls--great communication. Highly recommend this dealership! More

This dealership has a very good customer service team that cares for all customers. I can’t see myself with all service is top notch. All runs very smooth and love teamwork. that cares for all customers. I can’t see myself with all service is top notch. All runs very smooth and love teamwork. More

Knowledgeable, professional, above average, fair , responsive, patient, in depth , experience, friendly, accommodating, supportive, caring, organized responsive, patient, in depth , experience, friendly, accommodating, supportive, caring, organized More

Thank you for the care and service provided during this visit. We appreciate the service dept , they were quick and diligent visit. We appreciate the service dept , they were quick and diligent More

Outstanding customer service and they make sure they make you feel at home!they outdo any dealership you feel at home!they outdo any dealership More

Excellent experience with timely and thorough maintenance appointments. Professional, straight forward, efficient and friendly. Thank you appointments. Professional, straight forward, efficient and friendly. Thank you More