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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
333 Reviews
Call Dealership (915) 778-1444

1414 Airway Blvd

El Paso, TX

79925

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Showing 333 reviews

May 31, 2023

El Paso Subaru is the best dealership of any I have ever dealt with. And I’ve had a lot of cars. Six Toyotas and a Mercedes. I love my Subaru and I love the folks in repairs and the front service desk. The More

by Deeannecroucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Jun 10, 2023 -

Subaru El Paso responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

January 28, 2023

The service was great and the staff was amazing! Definitely recommend Subaru if El Paso! More

by Ashleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez
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Jan 30, 2023 -

Subaru El Paso responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable service experience!

January 18, 2023

Purchasing went great. DJ was a great salesman. Overall experience was outstanding and super easy. More

by J. Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD, group1auto group1auto
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Jan 21, 2023 -

Subaru El Paso responded

J. Green, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru El Paso!

January 04, 2023

Great Service! They know their Cars and also they know how to satisfy Customers. Thank you Subaru of El Paso. More

by julio Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jorge Flores
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Jan 09, 2023 -

Subaru El Paso responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

January 02, 2023

It is unfortunate that I must say something about this particular Subaru service experience. Scheduled an appointment at 7:00 am a my d left dealership at 9:30 for am oil change. I was the second one in More

by Adriareneeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 03, 2023 -

Subaru El Paso responded

Thank you for bringing this to my attention. I apologize for the time taken to service your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me at barmendariz@Group1Auto.com. I look forward to speaking with you. Barbara Armendariz General Manager

December 15, 2022

Service staff including service manager where combative, argumentive and degrating in answering why the service bill didn't include a coupon. More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager, Gilberto, one more person
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Dec 15, 2022 -

Red responded

Service manager and service staff where combative, argumentative, degrading and condensending when I noted that they weren't giving me credit for a discount listed on the subaru El Paso website.

Dec 16, 2022 -

Subaru El Paso responded

Thank you for bringing this to my attention. I apologize for what you have experienced with our service staff. I would like an opportunity to address your concerns and to earn your business, please contact me at barmendariz@Group1Auto.com. I look forward to speaking with you. Barbara Armendariz General Manager

December 07, 2022

Everyone at Subaru was friendly helpful. Amazing team. I would definitely recommend them to everyone More

by isis1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez
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Dec 07, 2022 -

isis1412 responded

Amazing team

November 22, 2022

Good service, friendly customer care and comfortable waiting area. But very busy and you can be over looked when your vehicle is done. More

by Don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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Nov 23, 2022 -

Subaru El Paso responded

Thank you for the feedback. We thank you for your business and look forward to your next service visit!

November 19, 2022

Went for 90,000 service. Check in was pleasant and fast. Staff friendly, efficient. Check out just as easy. Facility clean. Very pleasurable experience. Will continue to get More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilberto Rodriguez
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Nov 23, 2022 -

Subaru El Paso responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

October 22, 2022

Excellent work and people they even washed my car, and the items you can add to your car are awesome! More

by Subaru18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Flores
Report | Print
Oct 24, 2022 -

Subaru El Paso responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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