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Subaru El Paso

El Paso, TX

4.8
306 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 306 reviews

September 02, 2022

Prompt and professional service. Called the same day and they got me in that afternoon for a recall service. More

by edgarjanetzko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Flores
Sep 06, 2022 -

Subaru El Paso responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

August 15, 2022

I was very please with buying my 2015 Jeep from El Paso. Subaru dealer. The sales person I worked with was most helpful and professional. I highly recommend this dealership. More

by Mikey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Herreia
Aug 16, 2022 -

Subaru El Paso responded

Thank you, Mikey! We are thrilled that you had a great car buying experience!

August 15, 2022

Great service. Our first time since moving to Las Cruces. Thanks again. We will be back for more service when due. More

by 1dakine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilberto Rodriguez
Aug 16, 2022 -

Subaru El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 16, 2022 -

1dakine responded

Thanks for everything. Great service.

August 14, 2022

Service personnel were very knowledgeable , patient, and delivered excellent service. I would definitely recommend this dealership to anyone looking for a new vehicle. Customer service and support is the More

by inspectordoce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Flores
Aug 15, 2022 -

Subaru El Paso responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

June 18, 2022

My experience was poor. From my contact with my initial sales person who didn’t follow up to the next sales person who took over who also stopped communication. I called t More

by jtschluter
Recommend Dealer
No
Employees Worked With
Carolina
Jun 20, 2022 -

Subaru El Paso responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Barbara Armendariz General Manager barmendariz@Group1Auto.com

Jun 28, 2022 -

jtschluter responded

Got a computer generated(guessing) response from the GM. I sent her a email with my name and phone number and told her she could contact me at her convenience. Surprise surprise. No response.

December 27, 2021

Very helpful take care of the customers very very professional courteous to the customers If you have an appointment they honor your appointment More

by Mortie10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector service manager Eric, Patrick Gonzalez
Jan 03, 2022 -

Subaru El Paso responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

December 22, 2021

I was very pleased with the courteous advisor #131125 Mr Guerra ,Andrew outstanding customer service 😊 More

by Geno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guerra,Andrew, Jesse Vasquez
Jan 03, 2022 -

Subaru El Paso responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

December 16, 2021

Air bag & break light switch replacement and it took 5 hours. Unsatisfactory . So not happy More

by yn1rickdiaz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evelyn
Jan 04, 2022 -

Subaru El Paso responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Barbara Armendariz General Manager barmendariz@Group1Auto.com

December 04, 2021

Customer service is wonderful. Tito is always courteous and helpful when I take my car for service. More

by jjba1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tito
Dec 08, 2021 -

Subaru El Paso responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

November 22, 2021

Excellent customer service.Excellent car.Professional Excellent customer service. Excellent car. Professional staff. Best dealer ever deal with. Highly recommend. You will never regret. More

by Ricky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Fernandez
Nov 23, 2021 -

Subaru El Paso responded

Thank you, Ricky, for your kind words! We thank you for your business and look forward to your next visit!

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