Subaru El Paso
El Paso, TX
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Very well organized. The service staff kept me updated on work that needed to be done. I like the waiting room. Appreciated the social distancing and healthy snacks. Than The service staff kept me updated on work that needed to be done. I like the waiting room. Appreciated the social distancing and healthy snacks. Thanks for dropping us at the mall while we waited for my car. More
Nice new digs. Pretty impressive. Service agent was very courteous and pleasant. I was kept informed in a timely manner and no service was performed until I ok’d th Pretty impressive. Service agent was very courteous and pleasant. I was kept informed in a timely manner and no service was performed until I ok’d the work. More
Alejandro Alvarez was an especially good and thorough Advisor. He explained the vehicle’s problem, communicated the solution, and set up a convenient time to repair the vehicle. The Dealership made a g Advisor. He explained the vehicle’s problem, communicated the solution, and set up a convenient time to repair the vehicle. The Dealership made a good decision to hire Mr. Alvarez to represent them. More
We’re 6-7 months past end of two year warranty and dealership goodwill comped a body item part worth close to $300 that had actually been flawed for over a year. Ver nice gesture in our sit. Thank y dealership goodwill comped a body item part worth close to $300 that had actually been flawed for over a year. Ver nice gesture in our sit. Thank you very much. Great first service advisor experience with Alex. More
The atmosphere of this dealership is very welcoming. It truly is an inviting space where you feel welcomed to come in and look around and take your time. They truly want the best for their customers and It truly is an inviting space where you feel welcomed to come in and look around and take your time. They truly want the best for their customers and make you the main priority. We were helped by Luis Breceda during our car purchase. Luis was so pleasant to work with and made both my wife and I feel like a main priority. Luis was so professional, but also so personable. We felt like we were being helped by a friend and not just a salesman. The sales manager, Mathew Velenzuela, was more than willing to take time out of his day to come meet with my wife and I not just once but twice. This dealership is running things the right way. As a young family, Subaru of El Paso will be our go to place for any future vehicle purchases. More
The customer service was fantastic in every area. My sale’s professional Omar Terrazas was very knowledgeable and great at explaining everything to me wonderful to work with! My sale’s professional Omar Terrazas was very knowledgeable and great at explaining everything to me wonderful to work with! More
It was easy to make an appointment with then. I didn’t have to wait to be seen. The advisors were very nice and respectful. It took some time but I was happy with the service. I didn’t have to wait to be seen. The advisors were very nice and respectful. It took some time but I was happy with the service. More