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Subaru El Paso

El Paso, TX

4.8
333 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 333 reviews

August 21, 2023

Always a pleasant experience. Friendly, efficient and timely service. Efren was nothing less. Thank you! More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Grajeda Villanueva
Aug 26, 2023 -

Subaru El Paso responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 18, 2023

Very well organized. The service staff kept me updated on work that needed to be done. I like the waiting room. Appreciated the social distancing and healthy snacks. Than More

by bareay63
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert and Effren
Aug 18, 2023 -

bareay63 responded

Thanks for a job well done.

Aug 20, 2023 -

bareay63 responded

My car s tune-up went well. I really like the new location. I'm all set for new adventures in my Subaru Forester‼️

Aug 23, 2023 -

Subaru El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 13, 2023

Nice new digs. Pretty impressive. Service agent was very courteous and pleasant. I was kept informed in a timely manner and no service was performed until I ok’d th More

by Hank55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabby
Sep 09, 2023 -

Subaru El Paso responded

Thank you for your review and for choosing Subaru El Paso. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 13, 2023

Alejandro Alvarez was an especially good and thorough Advisor. He explained the vehicle’s problem, communicated the solution, and set up a convenient time to repair the vehicle. The Dealership made a g More

by Ronlscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Alvarez
Sep 21, 2023 -

Subaru El Paso responded

Thank you for choosing Subaru El Paso! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Alejandro and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 12, 2023

We’re 6-7 months past end of two year warranty and dealership goodwill comped a body item part worth close to $300 that had actually been flawed for over a year. Ver nice gesture in our sit. Thank y More

by bill_change
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Service Advisor , group1auto group1auto
Sep 21, 2023 -

Subaru El Paso responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Alex went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 12, 2023

Good communication friendly reception amigable atmosphere. Good people and well care room waiting. 5 out of 5 More

by jessedeleon1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Grajeda
Aug 26, 2023 -

Subaru El Paso responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2023

The atmosphere of this dealership is very welcoming. It truly is an inviting space where you feel welcomed to come in and look around and take your time. They truly want the best for their customers and More

by rreyesesc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Breceda, Mathew Velenzuela
Sep 21, 2023 -

Subaru El Paso responded

Congratulations on your new vehicle! At Subaru El Paso, your satisfaction is our ultimate goal and we are pleased to hear that Luis was able to provide you with an exceptional sales experience! We appreciate your business and look forward to the opportunity to assist you again in the future.

August 02, 2023

The customer service was fantastic in every area. My sale’s professional Omar Terrazas was very knowledgeable and great at explaining everything to me wonderful to work with! More

by wheckel26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Terrazas five stars
Aug 07, 2023 -

Subaru El Paso responded

Thank you for your kind words for Omar and this wonderful review!

August 01, 2023

On time service and excellent communication from the service advisor as to what was discovered during the multi-point inspection. More

by joseph.e.gomez.lcnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Aug 02, 2023 -

Subaru El Paso responded

We appreciate your positive review about your recent experience with us!

July 31, 2023

It was easy to make an appointment with then. I didn’t have to wait to be seen. The advisors were very nice and respectful. It took some time but I was happy with the service. More

by Ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Bustillos
Aug 03, 2023 -

Subaru El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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