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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
397 Reviews
Call Dealership (915) 778-1444
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1414 Airway Blvd

El Paso, TX

79925

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Showing 397 reviews

February 06, 2024

Service department can be slow, but they’ve always done a good job. Cezly is a great service rep who has taken care of me numerous times. More

by antmcg79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezly Herrera
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Feb 09, 2024 -

Subaru El Paso responded

We appreciate your feedback! While we acknowledge the wait times, we're glad to hear that Cezly from our service department has consistently provided excellent care for you. Your satisfaction is important to us, and we look forward to continuing to meet your automotive service needs.

February 05, 2024

Everyone is very nice and always goes out of their way to help customers. They are very responsive when asked questions and the utilization of various forms of electronic communication makes a big difference More

by godinmatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Feb 09, 2024 -

Subaru El Paso responded

Thank you for sharing your positive experience! It's fantastic to hear that everyone at the dealership is friendly and goes out of their way to assist customers. Additionally, the responsiveness and use of electronic communication tools contribute to a more seamless experience. We appreciate your patronage and look forward to serving you again in the future. Safe travels!

February 04, 2024

Quality service is always guaranteed everyone is always so kind and generous. We have never had a bad experience here. More

by rellik03_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 07, 2024 -

Subaru El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

They always have great customer service and are helpful and knowledgeable. I will continue to get services done here. More

by brandonkeesling.118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
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Feb 04, 2024 -

Subaru El Paso responded

It's fantastic to hear that you consistently receive great customer service and find the staff helpful and knowledgeable. We appreciate your loyalty. Thank you for choosing our services!

February 01, 2024

Luis did a great job working with me. He was genuine and extremely helpful. All sales people and finance went over and beyond. More

by Bo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 02, 2024 -

Subaru El Paso responded

We're delighted to hear that Luis did a great job working with you, being genuine, and providing extremely helpful assistance. It's wonderful to know that the entire sales and finance team went over and beyond to make your experience positive. We appreciate your business, and we're here for you anytime you need assistance!

January 31, 2024

Subaru El Paso took care of my vehicle by replacing the battery after the vehicle would not start. The staff professionally handled the situation. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezly Herrera and Another individual
Report | Print
Feb 02, 2024 -

Subaru El Paso responded

Glad to hear our Subaru El Paso team could assist with your battery issue professionally. Safe travels!

January 30, 2024

She was very welcoming and helped with all of my needs. I will be recommending to others More

by Nicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
Report | Print
Feb 02, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had a welcoming experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 28, 2024

Great service. Took me as a walk in and gave me lunch and a 10% discount. Will definitely keep giving them my business More

by Tkeene7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 30, 2024 -

Subaru El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 27, 2024

Long process but worth it. Dedicated employees willing to work with you. I need 3 more words. More

by athanbennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joryd, also those financing dudes
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Jan 30, 2024 -

Subaru El Paso responded

We appreciate your patience and dedication to the process. Our team is committed to working with you. Thank you for choosing us!

January 26, 2024

Prompt service, good customer service. Informations were provided fairly quickly and professionally. Staff members were attentive More

by marshall.nguessandr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincente Hernandez, Christopher Marquez, Patrick Gonzalez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez, Stephen Soria, group1auto group1auto
Report | Print
Jan 30, 2024 -

Subaru El Paso responded

We're pleased to hear that you received prompt service and good customer service! It's great that the information was provided quickly and professionally, and we appreciate your feedback about our attentive staff members. Thank you for choosing our service!

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