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Subaru El Paso

El Paso, TX

4.8
404 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 404 reviews

March 18, 2025

Excellent service. I had no appointment they serviced my ascent in 1 1/2 hr. Solved issue with blue tooth, performed due maintenance and a complimentary wash . More

by fabiola731
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Mar 22, 2025 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

Good deal, fair value for my trade and a a fair price for the 2025 Forester. Our purchase experience was low pressure and we were comfortable with the entire process. More

by rhazelbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Reyes
Mar 21, 2025 -

Subaru El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2025

Great courtesy friendly makes us feel appreciated and we leave happy and content satisfaction will come back 😊 More

by joframac201@gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 18, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 12, 2025

Reliable vehicles, clean atmosphere, long waiting time when getting vehicle service even wirh an appointment. More

by otavare12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Vasquez
Mar 15, 2025 -

Subaru El Paso responded

Thank you for your feedback. While I’m pleased to hear you received good service, but I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Lisa Peña Service Director Subaru El Paso 915.401.3241 lisapena@Group1Auto.com

March 12, 2025

I was treated with great respect You care about customers the customers and that shows a lot. More

by charlotte polando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Perez, group1auto group1auto
Mar 15, 2025 -

Subaru El Paso responded

Hello Charlotte, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

March 09, 2025

Great service! Very fast! Excellent customer interaction! Took care of everything. Will definitely be taking my Subaru to this dealership! More

by Papalgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Mar 12, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2025

Rhuben was an amazing salesman, assisted in or purchase of a 2025 Ascent. Thank you! More

by jasonfwardy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhuben in Sales, group1auto group1auto
Mar 05, 2025 -

Subaru El Paso responded

Hello, we're happy you found our staff to be supportive during your experience here at Subaru El Paso. Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2025

The service representatives have always been so helpful, and I appreciate that I can wait for my work to be done on my car in your very comfortable waiting room. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Pena
Mar 05, 2025 -

Subaru El Paso responded

Hi Jackie, we're happy you found our staff to be so helpful during your experience here at Subaru El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

The dealer is great. The service was quick only one comment. The pre service inspection showed worn windshield wiper blades but the representative did not say anything ab More

by Jmiller1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez, group1auto group1auto
Mar 03, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2025

Employees were super friendly, management was easy to deal with and we ended up with the perfect vehicle and we got a great deal!! Our salesperson Angel Quintana even delivered the vehicle to our house w More

by ChrisW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Quintana - Salesperson
Feb 28, 2025 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with Angel and team! Please don't hesitate to reach out if there's anything additional we can do for you.

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