Subaru El Paso
El Paso, TX
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Very thorough inspection, customer service very professional, very knowledgeable mechanics, and efficient timely feedback back to the customer. They also, had great shuttle services which is very c professional, very knowledgeable mechanics, and efficient timely feedback back to the customer. They also, had great shuttle services which is very convenient! More
My tire had lost a considerable amount of air, so I took it into the dealership without an appointment and they got me in and took care of it. There was a nail in the tire and they plugged it and washed my it into the dealership without an appointment and they got me in and took care of it. There was a nail in the tire and they plugged it and washed my car. The waiting room was comfortable and they had snacks and coffee and water. More
Dealership is the closest to our home in Ruidoso, NM and our preference. We still travel a lot to ELP. One suggestion: Music in lobby is too loud. I could not here the person I was talking to in the lob our preference. We still travel a lot to ELP. One suggestion: Music in lobby is too loud. I could not here the person I was talking to in the lobby very well. More
Took my car in, and was told it would be about an hour and a half, and it was almost exactly an hour and a half, no surprises . This is one of the nicest waiting rooms of all the dealerships in town I b and a half, and it was almost exactly an hour and a half, no surprises . This is one of the nicest waiting rooms of all the dealerships in town I believe. My service writer, Angel was very professional. More
Came to get my windows fixed. Was notified of several other repairs and maintenance possible with a clear distinction between broken and recommended based on mileage. If you under Was notified of several other repairs and maintenance possible with a clear distinction between broken and recommended based on mileage. If you understand the price of Subaru is higher, these folks WILL take care of you. Repairs took about a full day, and they let me drive a loaner vehicle of the newest model year, and fully loaded until complete. Didn't feel pressured, nor upsold. The free car wash certainly helps too. These folks are great to work with, and outstanding on communication. More