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Subaru El Paso

El Paso, TX

4.8
346 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 346 reviews

November 29, 2024

Very thorough inspection, customer service very professional, very knowledgeable mechanics, and efficient timely feedback back to the customer. They also, had great shuttle services which is very c More

by Siko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Soria
Dec 01, 2024 -

Subaru El Paso responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

My tire had lost a considerable amount of air, so I took it into the dealership without an appointment and they got me in and took care of it. There was a nail in the tire and they plugged it and washed my More

by walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Nov 29, 2024 -

Subaru El Paso responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 27, 2024

The folks at Subaru are all friendly and professional. They make agreat effort to be helpful, both in sales and service. More

by davidasharp13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Donaldson, Maya
Nov 29, 2024 -

Subaru El Paso responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 21, 2024

Dealership is the closest to our home in Ruidoso, NM and our preference. We still travel a lot to ELP. One suggestion: Music in lobby is too loud. I could not here the person I was talking to in the lob More

by mcw81214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 23, 2024 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 20, 2024

Took my car in, and was told it would be about an hour and a half, and it was almost exactly an hour and a half, no surprises . This is one of the nicest waiting rooms of all the dealerships in town I b More

by Cyndinel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel -service
Nov 22, 2024 -

Subaru El Paso responded

Hi Cyndinel, thank you for your kind review; we are happy to pass along your comments to Angel here at Subaru El Paso! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2024

99% of their workers are polite, excellent and very professional. Great service! I actually enjoy going there. 😊 More

by angie57.fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 21, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2024

Came to get my windows fixed. Was notified of several other repairs and maintenance possible with a clear distinction between broken and recommended based on mileage. If you under More

by Kevin D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Hector
Nov 12, 2024 -

Subaru El Paso responded

Hi Kevin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Excellent, friendly, and quick service. I would highly recommend this dealership. Hector was very thorough on the status of my service. More

by leolucero74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 12, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

My experience was wonderful. I was treated in a friendly and respectful manner by Carolina and Luis More

by tracklapuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina and Luis
Nov 11, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to Carolina and Luis here at Subaru El Paso! We look forward to your next visit! Take care!

November 08, 2024

Awesome Service, Tabby was so helpful and always fast responding. Shuttle service, free loaner helped me out big time. More

by amfgraphics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabby Sosar, Hector
Nov 11, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tabby here at Subaru El Paso! We look forward to your next visit! Take care!

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