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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
335 Reviews
Call Dealership (915) 778-1444

1414 Airway Blvd

El Paso, TX

79925

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Showing 335 reviews

December 07, 2023

Excellent customer service! ! Best staff ever!! Fred Truelove and Mike definitely need a salary raise!!!! More

by andreaag88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred truelove and mike
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Dec 08, 2023 -

Subaru El Paso responded

Congratulations on your new vehicle! We are thrilled that Fred and Mike provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 05, 2023

fast and friendly service. The free coffee and snacks in the waiting area are awesome🙂 More

by ray_rohena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabby
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Dec 05, 2023 -

Subaru El Paso responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

You are treated like a valued customer. They work with you the way you like to shop. Every one is nice fun and respectful-just an old fashion values in selling and buying cars More

by Eptxgal54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordye Ballesteros
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Dec 06, 2023 -

Subaru El Paso responded

That's wonderful to hear! Being treated as a valued customer and having the flexibility to shop in a way that suits you is a fantastic experience. When everyone involved in the process is respectful, fun, and embodies old-fashioned values, it can create a more enjoyable and personalized car-buying experience. Congratulations on your new vehicle!

November 26, 2023

Customer service people are nice! My car was left with dirt on the driver's side and they forgot about the free car wash. Ok with no wash but not the dirt More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name given
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November 26, 2023

Excellent. Tabbitha, the service rep was great. The dealership is very nice, and clean. And everyone is friendly and professional. More

by bkgalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
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Nov 29, 2023 -

Subaru El Paso responded

It's fantastic to hear about your positive experience with Tabbitha and Subaru El Paso! A great service representative like Tabbitha, combined with a welcoming and professional environment, can really elevate the overall experience. Thank you for your business!

November 23, 2023

Attentive people are in constant view of new interested buyers. Considerate of the buyers needs other than just getting the sale. More

by moyote1791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
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Nov 29, 2023 -

Subaru El Paso responded

We are thrilled to hear Subaru El Paso prioritizes attentive and considerate service for potential buyers, focusing on their needs beyond just making a sale. That kind of approach can build trust and create a more positive buying experience. Congratulations on your new vehicle!

November 21, 2023

Excellent customer service, Jorge took care of me, answered my questions, took his time patiently explaining everything, thank you. More

by msalmeron087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
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Nov 21, 2023 -

msalmeron087 responded

It was a pleasure visiting Subaru today, to pick up my new plates. I had more than a few questions in reference to operating my new vehicle. Jorge Estrada took care of everything, the tire, the plates and answered all my questions patiently, thank you for the excellent customer service.

Nov 21, 2023 -

msalmeron087 responded

Keep up the great work!

Nov 21, 2023 -

msalmeron087 responded

Happy Thanksgiving Holiday, enjoy!

Nov 21, 2023 -

msalmeron087 responded

Done!

Nov 22, 2023 -

Subaru El Paso responded

Thank you for your kind words for our staff, we appreciate it!

November 18, 2023

There are very kind and helpful people, and it is a greatest place to take your car More

by Alan Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezly Herrera
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Nov 21, 2023 -

Subaru El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Great customer service, offered me complimentary drinks and snacks, my service advisor provided recommendations for services needed to be done for my car, and he explained to me patiently about the service More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Luis Estr
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Nov 18, 2023 -

Subaru El Paso responded

We are thrilled you had a delightful experience! It's wonderful when a service advisor takes the time to explain necessary car services in detail. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

The salesman was extremely helpful. I wasn't wearing the most casual clothes and got treated just like any other customer. The process only took like 1.5 hours. More

by figueroa.mario26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordy
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Nov 18, 2023 -

Subaru El Paso responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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