Subaru El Paso

Great customer service, from the time I pulled in to the time I left! I was visiting El Paso from Lincoln NE where I bought my Crosstrek and have never been to a Subaru dealership/service center outside of time I left! I was visiting El Paso from Lincoln NE where I bought my Crosstrek and have never been to a Subaru dealership/service center outside of Nebraska. Thank you, El Paso Subaru (and Cezly Herrera) for great quality repair and awesome customer service!! More

Fantastic customer service! Nice facility, like a spa without the massage; full bar without the booze Nice facility, like a spa without the massage; full bar without the booze More

Subaru El Paso is the best Gilbert is knowledgeable about my car and takes care of explaining everything to me so it runs smoothly my car and takes care of explaining everything to me so it runs smoothly More

Made an appointment for an oil change, drop the car off on time it took over three hours. Not a happy camper. on time it took over three hours. Not a happy camper. More

My salesperson Ricky was laid back and did not do any high pressure sales tactics common to dealerships high pressure sales tactics common to dealerships More

Informed me about the problem. Discussed with me how the problem would be solved and gave me the cost to fix it. Called me when the car was ready! Discussed with me how the problem would be solved and gave me the cost to fix it. Called me when the car was ready! More

Fast service. High quality. The staff is extremely friendly. Very good place to wait. I highly recommend this service. High quality. The staff is extremely friendly. Very good place to wait. I highly recommend this service. More

Awesome customer service and staff! They are always very nice and thorough…great waiting room too! They are always very nice and thorough…great waiting room too! More

Subaru is a very exceptional place, this will be my third time being there , the first time, we just looked and left, we were killing time. We had errands to run. Then we came back the same day, guess what time being there , the first time, we just looked and left, we were killing time. We had errands to run. Then we came back the same day, guess what we bought a Subaru Forester Wilderness 2023. The third time was on the 23 February 2024, oil change. That was an experience. We were greeted by a young lady ( l did not catch her name) l was in shock how fast the experience took, she asked if we wanted any refreshments. I really appreciated that because it tools us 1 hour to get to Subaru. She introduced us to Mr. Hector Roman, Subaru Service Advisor. Mr. Roman did his job exceptionally fast. They took us inside the building and processed the paperwork for our oil change and maintenance on the car. Mr. Roman told us that it would take about an hour and half. We walked inside the Subaru building, it was like a candy store, new vehicles, refreshments and great professional people. They are nice too. They even helped me work your chocolate/coffee maker. Very unique. Your snacks are amazing. I took some cookies and a orange. Thank you for your Subaru experience. Everything went smoothly and my husband bought me a telephone holder for my car at the Subaru store. They had it in stock. My car was ready in 1 hour and everything seemed fine. I truly enjoyed this Subaru experience. Thank you Mr. Hector Roman. I can’t wait to come back. More

The service department was punctual and attentive to my concerns and requests. Gilbert was an outstanding service representative. concerns and requests. Gilbert was an outstanding service representative. More