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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
372 Reviews
Call Dealership (915) 778-1444

1414 Airway Blvd

El Paso, TX

79925

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Showing 372 reviews

May 16, 2024

This is the second time I have purchased a Subaru Crosstrek ( one new and one used) at Subaru El Paso. The salespeople are informative, patient, and do not pressure like most dealerships try and do. More

by LCW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Valdez, Jesse Vasquez
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May 20, 2024 -

Subaru El Paso responded

It sounds like you've had consistently positive experiences at Subaru El Paso, especially with Rick's help in purchasing a used car for your child. It's great to hear that even your teenager was impressed! Having a dealership where you feel comfortable and not pressured makes a big difference. Thank you for choosing us!

May 16, 2024

Great customer service. They stand behind their vehicles not like other here in Hell Paso More

by Ito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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May 16, 2024 -

Subaru El Paso responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 14, 2024

The customer service was great and low pressure. We drove off the lot within a couple hours. More

by seamd42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar T
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May 17, 2024 -

Subaru El Paso responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 12, 2024

The service was fast and efficient, the staff who attended to my car was courteous and attentive. More

by maridesv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Hector Roman
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May 16, 2024 -

Subaru El Paso responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 11, 2024

Everybody very nice , my mom and me love to drink the complementary coffee the dealer serves. Associate Jorge was very helpful and nice thank you so much. More

by esparzaedyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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May 15, 2024 -

Subaru El Paso responded

That's great to hear! We are glad you and your mom had a positive experience at our dealership, especially with Jorge's helpfulness and the complimentary coffee. Thank you for choosing us!

May 08, 2024

Subaru of El Paso is an excellent automobile dealership. I have dealt with them many many times in the past eight years, and I have purchased six Subarus from them. I have always treated me with kindness an More

by mgraniczny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Fernandez
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May 09, 2024 -

Subaru El Paso responded

It's great to hear that you've had such positive experiences with Subaru of El Paso over the years! Building a long-term relationship with a dealership that treats you kindly and values your time is invaluable. Thank you for sharing your recommendation.

May 04, 2024

Service was great and an upgrade was done on our cd player and it really helped!!! More

by Gemiwhites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Reyes
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May 08, 2024 -

Subaru El Paso responded

That's fantastic to hear! It's always nice when a service upgrade enhances your overall experience. Thank you for choosing us!

April 30, 2024

Complete customer satisfaction. ..from start to finish, they keep you informed on the progress of the service...friendly, courteous staff always More

by elmer_feick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceszy
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May 02, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Service after the sale is unpredictable and not all service reps are equally trained. The best advice is to find a reliable service rep and request that person at each visit. More

by Ochdav8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Apr 26, 2024 -

Subaru El Paso responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 22, 2024

I had an excellent experience. Andre did an excellent job and made the entire process of buying a new vehicle feel easy and without pressure. More

by michaeldolan44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Apr 23, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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