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Subaru El Paso

El Paso, TX

4.8
335 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 335 reviews

April 03, 2024

Dealership personnel was very courteous when I got to my appointment. I was offered to stay there or get a ride while my vehicle was being serviced. More

by vallessylvia21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Apr 09, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Straight forward deals, attentive staff, beautiful facilities, and very inviting. Mr Jordy was very professional. More

by Linda ruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordy
Apr 04, 2024 -

Subaru El Paso responded

It's fantastic to hear that you had a great experience and that Jordy provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 30, 2024

Staff was very attentive and very friendly. The staff kept me informed at all times and discussed what service were needed for my vehicle for me to decide if I wanted all services. I will cont More

by ortegaelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Apr 04, 2024 -

Subaru El Paso responded

Thank you for sharing your positive experience with us at Subaru El Paso! We're delighted to hear that our staff was attentive, and friendly, and kept you well informed about your vehicle's service needs. We're here to ensure your continued satisfaction with our services.

March 29, 2024

Great customer service very professional and committed to providing satisfaction to the customer would purchase another vehicle from them More

by Torch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina Herrera
Apr 03, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

In and out service, facility is updated and clean, staff gets the job done. Good experience. More

by Mrs Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 27, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Dealership very accommodating, pleasant and clean. Salesperson very easy to work with and processed the sale smoothly and quickly. More

by Karenkonrad7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina, Patrick Gonzalez
Mar 27, 2024 -

Subaru El Paso responded

Thank you for your feedback! We're glad to hear that our dealership was accommodating, pleasant, and clean, and that your salesperson made your buying experience smooth and quick. We appreciate your business!

March 23, 2024

El Paso Subaru is the best dealership in the county. The service personnel is impressive. Hector was professional, swift and provides the services with the highest quality of care and performance. El P More

by rtumada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector/ Eric/ Lorenzo
Mar 29, 2024 -

Subaru El Paso responded

Thank you for your kind words and feedback about El Paso Subaru! We're thrilled to hear that Hector and our service personnel provided you with professional, swift, and high-quality care. We take pride in representing the true value and quality of Group 1 Auto Services. We appreciate your business and look forward to serving you again!

March 22, 2024

Excellent atmosphere and excellent service, everyone is very friendly and very honest when it comes to selling. More

by jbelm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo.
Mar 26, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

From my first visit, me and my family were treated with dignity and respect. True professionals! More

by jg_gonzalez39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Truelove
Mar 26, 2024 -

Subaru El Paso responded

We're delighted to hear that you and your family were treated with dignity and respect during your first visit to our dealership. Providing a professional and respectful experience to our customers is a top priority for us, and we're glad that we could meet your expectations. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future!

March 19, 2024

Before I went car hunting in Nov 2023, I was dreading it and sure enough it was a nightmare especially at Hyundai. I started at Subaru and returned to Subaru after meeting Jordye Ballesteros. I bought an Ou More

by no1pattymb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Breseda and Cezly and , group1auto group1auto
Mar 22, 2024 -

Subaru El Paso responded

Congratulations on your purchases of the Outback 2024 and Forester, both from Jordye! We're delighted that you're happy with your vehicles and the positive atmosphere at Subaru, where teamwork and camaraderie are evident. Thank you for mentioning Eric as well. Happy driving and we appreciate your continued loyalty to Subaru!

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