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Subaru El Paso

El Paso, TX

4.8
335 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 335 reviews

May 25, 2024

The head technician, Brian, came out and discussed the plan with me. He came out, introduced himself, and was very informative. I feel comfortable knowing that people like Brian are working on my vehicle More

by Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 28, 2024 -

Subaru El Paso responded

We're delighted to learn about your positive experience and the great assistance provided by Brian! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

Excellent service. Easy trade in and the process went smooth and fast. Thank you very much. More

by mnc1618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD(sales)and Luis(financial)
May 24, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 20, 2024

Our sales rep treated us like family. Enjoyed the whole process. Thank you Rick Valdez for your help. More

by Arturovega178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Valdez
May 22, 2024 -

Subaru El Paso responded

We're delighted to learn about your positive experience and the great assistance provided by Rick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

This is the second time I have purchased a Subaru Crosstrek ( one new and one used) at Subaru El Paso. The salespeople are informative, patient, and do not pressure like most dealerships try and do. More

by LCW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Valdez, Jesse Vasquez
May 20, 2024 -

Subaru El Paso responded

It sounds like you've had consistently positive experiences at Subaru El Paso, especially with Rick's help in purchasing a used car for your child. It's great to hear that even your teenager was impressed! Having a dealership where you feel comfortable and not pressured makes a big difference. Thank you for choosing us!

May 16, 2024

Great customer service. They stand behind their vehicles not like other here in Hell Paso More

by Ito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
May 16, 2024 -

Subaru El Paso responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 14, 2024

The customer service was great and low pressure. We drove off the lot within a couple hours. More

by seamd42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar T
May 17, 2024 -

Subaru El Paso responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 12, 2024

The service was fast and efficient, the staff who attended to my car was courteous and attentive. More

by maridesv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Hector Roman
May 16, 2024 -

Subaru El Paso responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 11, 2024

Everybody very nice , my mom and me love to drink the complementary coffee the dealer serves. Associate Jorge was very helpful and nice thank you so much. More

by esparzaedyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
May 15, 2024 -

Subaru El Paso responded

That's great to hear! We are glad you and your mom had a positive experience at our dealership, especially with Jorge's helpfulness and the complimentary coffee. Thank you for choosing us!

May 08, 2024

Subaru of El Paso is an excellent automobile dealership. I have dealt with them many many times in the past eight years, and I have purchased six Subarus from them. I have always treated me with kindness an More

by mgraniczny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Fernandez
May 09, 2024 -

Subaru El Paso responded

It's great to hear that you've had such positive experiences with Subaru of El Paso over the years! Building a long-term relationship with a dealership that treats you kindly and values your time is invaluable. Thank you for sharing your recommendation.

May 04, 2024

Service was great and an upgrade was done on our cd player and it really helped!!! More

by Gemiwhites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Reyes
May 08, 2024 -

Subaru El Paso responded

That's fantastic to hear! It's always nice when a service upgrade enhances your overall experience. Thank you for choosing us!

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