Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
371 Reviews
Call Dealership (915) 778-1444

1414 Airway Blvd

El Paso, TX

79925

Directions

By Type

Showing 371 reviews

August 27, 2024

Clean, courteous, helpful, nice amenities like fresh coffee, snacks, and fruit. Restrooms are nice and clean More

by Pedro Posadas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert was polite and helpful
Report | Print
Aug 31, 2024 -

Subaru El Paso responded

Hi Pedro, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Great vehicle, knowledgeable sales person. Professional dealership with a great service.i would highly recommend this place. More

by Amir
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cezly , Patrick Gonzalez
Report | Print
Aug 31, 2024 -

Subaru El Paso responded

Hi Amir, thank you so much for your positive comments about Subaru El Paso! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 21, 2024

Good selection and knowledgeable people on all their vehicles. Was at ease with no stress process More

by Jdlimon24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Valdez, Vincente Hernandez, Christopher Marquez, Patrick Gonzalez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez, Stephen Soria, group1auto group1auto
Report | Print
Aug 24, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

Competent, knowledgeable and helpful staff. I appreciated their efforts to provide solutions to my problems. More

by smtnm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabby and others in service department-5 stars
Report | Print
Aug 18, 2024 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2024

The service department is excellent! They are organized and prompt. Tabatha was very helpful and knowledgeable. More

by Kathrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha
Report | Print
Aug 17, 2024 -

Subaru El Paso responded

Hi Kathrine, thanks for your praise and kind comments about Tabatha and Service team. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

Staff always friendly and professional - Hector kept me updated on status of service. Comfortable place to wait with coffee, water and snacks. Wait time was very reasonable for amount of work that neede More

by MJaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Aug 17, 2024 -

Subaru El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2024

Easy to schedule service appointment, great customer service and friendly staff, overall very impressed with Subaru. More

by Gusmcbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabby
Report | Print
Aug 15, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

August 10, 2024

Visited on 8/8 for oil change. EXCELLENT customer service from the time I arrived until the time I left. Angel was great!! More

by tifanylp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Quintana
Report | Print
Aug 12, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2024

The El Paso Subaru dealership is outstanding! The service department, Gilberto Rodriguez, explained every repair that needed to be done and gave an accurate estimate of completion. The service de More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Armendariz, Gilberto Rodriguez
Report | Print
Aug 09, 2024 -

Subaru El Paso responded

Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

Service was great as always. Just disappointed that I had to wait 2.5 hours for an oil change and the car did not get the usual complimentary car wash. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Sep 20, 2024 -

Subaru El Paso responded

Thank you for your feedback. We're glad to hear that the service was great, but we apologize for the extended wait time and the fact that your car did not receive the usual complimentary wash. We appreciate you bringing this to our attention and will work to ensure these issues are addressed in the future. If you have any further concerns, please don't hesitate to reach out.

1
...
9
10
11
...
38