Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru El Paso
El Paso, TX
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 514 reviews
October 12, 2025
Was at Group 1 Subaru for service, Saloum Bouchaaya was my advisor. He was excellent; professional, curtious, and on top of my service work during the day. I could tell that he made a big effort to make s my advisor. He was excellent; professional, curtious, and on top of my service work during the day. I could tell that he made a big effort to make sure that I understood what was going on with my repairs. If he didn't know the answer, he found out quickly. All of this seemed natural to him, not forced. I would recommend him to anyone needing service there. More
by 2nd Subaru
Employees Worked With
Hector Reyes
October 12, 2025
The staff is fantastic—warm, welcoming, and always ready to help. Every team member is incredibly knowledgeable and eager to assist with anything you need. to help. Every team member is incredibly knowledgeable and eager to assist with anything you need. More
by Miguel
Employees Worked With
Carolina, Heather, Saloum, Rhuben
October 09, 2025
Went for an oil change on my 2019 crosstrek. They were attentive, I think the oil change was only an hour long. I was sent a text with a link to watch the status of my car as it was getting serv They were attentive, I think the oil change was only an hour long. I was sent a text with a link to watch the status of my car as it was getting serviced. I also received a free car wash after my service. More
by G28
Employees Worked With
Jorge “JR” Ramirez
October 09, 2025
Excelente servicio y atención de Edgardo, mi compra fue rápida y divertida, me habló de mis opciones y me ayudó a elegir un auto de acuerdo a mis necesidades. rápida y divertida, me habló de mis opciones y me ayudó a elegir un auto de acuerdo a mis necesidades. More
by sanluiseva1981
Employees Worked With
Edgardo, Ricardo, Luis, group1auto group1auto
October 07, 2025
My experience with Subaru El Paso was excellent . The price was acceptable and employees friendly. The price was acceptable and employees friendly. More
by Ri
Employees Worked With
Vincente Hernandez, Christopher Marquez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez, group1auto group1auto
October 07, 2025
Awesome facility, processes and staff. Keanu our Service Rep was well versed, attentive and kept me informed throughout the process. The waiting area and service reception area are top Keanu our Service Rep was well versed, attentive and kept me informed throughout the process. The waiting area and service reception area are top tier. The service was performed in a timely manner and applicable recommendations were made without pressure. Always great experience with Gilbert and his team. Thank you El Paso Subaru! More
by fitzfamaug
Employees Worked With
Keanu, Heather and Gilbert (Service Manager), group1auto group1auto
October 05, 2025
I had a great experience at the dealership. They serviced my recalls and provided repairs. They were very helpful in explaining repair recommendations. They serviced my recalls and provided repairs. They were very helpful in explaining repair recommendations. More
by Leann
Employees Worked With
Saloum Bouchaaya
