Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru El Paso
El Paso, TX
357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 357 reviews
January 03, 2025
Our sales representative is Mr. Ricky Valdez who took his time to explain every detail that made me decide on trading in my 2023 Subaru Forester. I was not in the market to purchas Ricky Valdez who took his time to explain every detail that made me decide on trading in my 2023 Subaru Forester. I was not in the market to purchase a vehicle, merely in for oil change/service. That's how good Mr. Valdez is in his profession. Thank you Rick, I received a great deal, the process was smooth, effortless for me and beyond satisfied. Thank you Miya for initiating the 'we would like to purchase your vehicle', that's how it all started. Can't forget Mr. Jeremy in Finance, everything went smooth 'as fine wine'. Thank you El Paso Subaru, you all aim to please. Your facility is beautiful, thank you for the complimentary drinks, coffee, fruits & snacks to ease any hunger while waiting. I have bought my second Subaru and enjoying the vehicle! More
by Aquino
Employees Worked With
Ricky Valdez, Miya, Mr. Jeremy (Finance)
January 01, 2025
We brought our car in to have our 120. 000 mile work done. We thought we would check about trading it in for a new Subaru Forester. We were surprised to find they had one we liked and dec 000 mile work done. We thought we would check about trading it in for a new Subaru Forester. We were surprised to find they had one we liked and decided it was a good time to trade. The trade went through quickly without any problems at what we thought was a reasonable price. The new car is wonderful and we are very happy with the service. More
by Snjecos
Employees Worked With
Jason in sales - easy to work with
January 01, 2025
I was very impressed with how well that dealership worked to get me the best deal. I’m very thankful to them and has the greatest car shopping experience ever. to get me the best deal. I’m very thankful to them and has the greatest car shopping experience ever. More
by Kathy
Employees Worked With
Ricky Valdez
December 31, 2024
Great atmosphere and excellent inventory with professional salespeople. Thank you Rhuben Baca and to the management for making a great deal on my Crosstrek. professional salespeople. Thank you Rhuben Baca and to the management for making a great deal on my Crosstrek. More
by Miles1580
Employees Worked With
Rhuben Baca
December 31, 2024
The dealership is clean and comfortable. The wait time to get through the inspection took far too long. I had a 9:00 appointment and the actual work didn’t start until sometime around noon. The wait time to get through the inspection took far too long. I had a 9:00 appointment and the actual work didn’t start until sometime around noon. They did a a good deal going on tires so it was worth the hassle More
by jsac1
Employees Worked With
Jorge
December 29, 2024
I took my vehicle in for a screw in the rear passenger tire. I had really professional customer service. Also, they kept me informed of any changes if necessary. I highly recommend this dealership. tire. I had really professional customer service. Also, they kept me informed of any changes if necessary. I highly recommend this dealership. More
by rj
Employees Worked With
Jorge Estrada
December 29, 2024
This is not the first time with dealing with Subaru El Paso. The staff is very attentive to our needs every time we need to visit the dealership. Our sales rep is very detailed in explaining all forms, Paso. The staff is very attentive to our needs every time we need to visit the dealership. Our sales rep is very detailed in explaining all forms, that came with the purchasing a new vehicle. Excellent service each and every time. They all go above and beyond to help with any concerns. More
by tina_amen
Employees Worked With
Miya,Fred Truelove,Barbra, Vincente Hernandez, Christopher Marquez, Patrick Gonzalez, Paul Lucero, Paco Ramirez, Jesse Vasquez, Stephen Soria, group1auto group1auto
December 29, 2024
I took my car for the 100k check. No report about belts or bearings. And at the end they didn’t not even fill the windshield wiper fluid. No report about belts or bearings. And at the end they didn’t not even fill the windshield wiper fluid. More
by danielm
Employees Worked With
Soto. He was professional
