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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
369 Reviews
Call Dealership (915) 778-1444

1414 Airway Blvd

El Paso, TX

79925

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Showing 369 reviews

February 06, 2025

I have not made it out in under two hours for regular services, and I am currently at over three hours for just an oil change. It wouldn’t be as frustrating if they didn’t tell you every time they check More

by Cat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple Service Employees
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February 05, 2025

Excellent service no pressure from salesman or the finance folks. Very accommodating to our needs. Salesman listened to ourwishes. More

by jfanion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Feb 07, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 05, 2025

Gilberto Rodriguez and the service team always impress. I enjoy the quiet room to work in while I wait for my Subaru service. More

by raquel_galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilberto Rodriguez, Stephen Soria
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Feb 07, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2025

Very helpful and friendly staff. They kept me informed of the status of my car and completed the work in the estimated time. More

by temis1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
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Feb 03, 2025 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Always friendly, and efficient. Waiting time is reasonable. Love the free car washes when asked. Keep up the good work.! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Feb 03, 2025 -

Subaru El Paso responded

Hi Sandy, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

The salesman was extremely helpful and not at all pushy. His Name is Jason Donaldson. I would highly recommend him and Subaru. More

by martirllewellyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Donaldson, Paco Ramirez, Jesse Vasquez
Report | Print
Feb 03, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Everyone there are friendly and professional. I brought all my Subaru there we have 4 and still riding smooth no issues. More

by agustin.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Vasquez
Report | Print
Jan 20, 2025 -

Subaru El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2025

My salesman was very attentive, cordial and was able to answer all of my questions. Really enjoyed Andre’s attention to detail and Rick the financial guy was equally a joy to work with. I will definitely r More

by iestrada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
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Jan 09, 2025 -

Subaru El Paso responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

I had a walk in oil change. Took 2 hrs because of the cars ahead of me. I was given a car wash and used my coupon that included the oil change and rotation. Of course they gave More

by adriangonzalez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Jan 05, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Dealership was clean and personal was very friendly and courteous. Service was excellent and quick even with the courtesy wash. Now this is not a reflection of the dealership but I went to the parts depart More

by Jsamine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Report | Print
Jan 05, 2025 -

Subaru El Paso responded

Hello, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (915) 229-1912 so we can assist you further.

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