Subaru El Paso
El Paso, TX
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Dealership is the closest to our home in Ruidoso, NM and our preference. We still travel a lot to ELP. One suggestion: Music in lobby is too loud. I could not here the person I was talking to in the lob our preference. We still travel a lot to ELP. One suggestion: Music in lobby is too loud. I could not here the person I was talking to in the lobby very well. More
Took my car in, and was told it would be about an hour and a half, and it was almost exactly an hour and a half, no surprises . This is one of the nicest waiting rooms of all the dealerships in town I b and a half, and it was almost exactly an hour and a half, no surprises . This is one of the nicest waiting rooms of all the dealerships in town I believe. My service writer, Angel was very professional. More
Came to get my windows fixed. Was notified of several other repairs and maintenance possible with a clear distinction between broken and recommended based on mileage. If you under Was notified of several other repairs and maintenance possible with a clear distinction between broken and recommended based on mileage. If you understand the price of Subaru is higher, these folks WILL take care of you. Repairs took about a full day, and they let me drive a loaner vehicle of the newest model year, and fully loaded until complete. Didn't feel pressured, nor upsold. The free car wash certainly helps too. These folks are great to work with, and outstanding on communication. More
Professional employees, clean, well operated, and timely. Employees were smiling and happy to help. The entire process was seamless. Special thank you to Mr. Hector Ramon for his super attitude. Employees were smiling and happy to help. The entire process was seamless. Special thank you to Mr. Hector Ramon for his super attitude. More
Excellent service in the service department. Although my case took a good amount of time with the advocacy department, JR was always quick to respond with follow up info. Although my case took a good amount of time with the advocacy department, JR was always quick to respond with follow up info. More