Subaru Concord - Service Center

Service staff is always friendly, professional, informative,caring. Have always had a good experience at Subaru Concord. informative,caring. Have always had a good experience at Subaru Concord. More

I never have a concern when I bring my Crosstrek to Concord Subaru. They answer all of my questions or concerns. I have recommended this dealership to many people and will continue to. Concord Subaru. They answer all of my questions or concerns. I have recommended this dealership to many people and will continue to. More

Prompt service appointment Thorough multipoint inspection oil change was expedient waiting room was clean payment was quick and cordial oil change was expedient waiting room was clean payment was quick and cordial More

Quick, effective, and friendly. They fixed my hatchback motor pronto. Good communication. Will use again.. They fixed my hatchback motor pronto. Good communication. Will use again.. More

Great place to get a car from. Really great place to get your car serviced! Really great place to get your car serviced! More

Car started smoking on the way home from getting the oil changed and pulled over. Oil was pouring out of the car from the oil plug due to a failed crush washer. They came out to the car and tightened the oi changed and pulled over. Oil was pouring out of the car from the oil plug due to a failed crush washer. They came out to the car and tightened the oil plug and added oil. Car was driven back to the dealership where they pressure washed the under side of the car and reset the warning lights. They said no was damage was done but we will see how long until I start having engine problems or gasket seal leaks. This is the second time I had issues with service. More

All of my concerns (questions) have been handled in an efficient and pleasant manner, showing me "how to" through the complexities of the system. efficient and pleasant manner, showing me "how to" through the complexities of the system. More

I was pleased with my service but when I bought this car 4 years ago I purchased a warranty on tires,etc. that was good for 5 years. I have a all dent in the hood that I shoukd have been covered under this 4 years ago I purchased a warranty on tires,etc. that was good for 5 years. I have a all dent in the hood that I shoukd have been covered under this warranty but after being sent to another dealership down the road and told they only do body work and that this is paintless dent repair that Subaru should take care of it. So I called the dealership back and they said no they do not. Basically I paid almost $100 for a warranty that isn’t worth the paper it’s printed on!! I doubt that I will buy my next Subaru at this dealership!! More

I have been pleased with the service and professionalism from this dealership. The customer waiting area is clean and comfortable. I have been treated with kindness and respect. from this dealership. The customer waiting area is clean and comfortable. I have been treated with kindness and respect. More

Great service thanks. Friendly atmosphere. The only problem I had was one person worked on the car that took all morning and another person told me the problem I had to Friendly atmosphere. The only problem I had was one person worked on the car that took all morning and another person told me the problem I had to wait at least four hours. I don't usually have to wait that long. More