Subaru Concord

Great place to get a car from. Really great place to get your car serviced! Really great place to get your car serviced! More

Car started smoking on the way home from getting the oil changed and pulled over. Oil was pouring out of the car from the oil plug due to a failed crush washer. They came out to the car and tightened the oi changed and pulled over. Oil was pouring out of the car from the oil plug due to a failed crush washer. They came out to the car and tightened the oil plug and added oil. Car was driven back to the dealership where they pressure washed the under side of the car and reset the warning lights. They said no was damage was done but we will see how long until I start having engine problems or gasket seal leaks. This is the second time I had issues with service. More

All of my concerns (questions) have been handled in an efficient and pleasant manner, showing me "how to" through the complexities of the system. efficient and pleasant manner, showing me "how to" through the complexities of the system. More

I was pleased with my service but when I bought this car 4 years ago I purchased a warranty on tires,etc. that was good for 5 years. I have a all dent in the hood that I shoukd have been covered under this 4 years ago I purchased a warranty on tires,etc. that was good for 5 years. I have a all dent in the hood that I shoukd have been covered under this warranty but after being sent to another dealership down the road and told they only do body work and that this is paintless dent repair that Subaru should take care of it. So I called the dealership back and they said no they do not. Basically I paid almost $100 for a warranty that isn’t worth the paper it’s printed on!! I doubt that I will buy my next Subaru at this dealership!! More

I throughly wanted to enjoy my car buying experience, to be seen, heard and appreciated. My hopes were apparently to high. The sales man verbally told me the price of a vehicle, the next day when I went to be seen, heard and appreciated. My hopes were apparently to high. The sales man verbally told me the price of a vehicle, the next day when I went to sign the paperwork the price of the car was over $1k more than what he told me the day before. When I mentioned this he said i misunderstood him, he indeed told me the correct price the day before. I know exactly what he told me because I wrote it down and it was in my budget. He also lied about my deposit saying it was refundable then the next day said it wasn't and i wouldn't get it back. I want to trust that other's are honest, well this sales person fell vastly short of that wish. More

Everyone at the Dealership was super helpful and knowledgeable. We are lifelong customers and will not be going to any other dealerships!! knowledgeable. We are lifelong customers and will not be going to any other dealerships!! More

Great buying experience, very helpful, courteous, knowledgeable! I have to say that this has truly been one of my best ever buying experiences from a dealer, from the manager to the salesperson to th knowledgeable! I have to say that this has truly been one of my best ever buying experiences from a dealer, from the manager to the salesperson to the finance I would highly recommend Concord Subaru to everyone!!!!!! More

I have been pleased with the service and professionalism from this dealership. The customer waiting area is clean and comfortable. I have been treated with kindness and respect. from this dealership. The customer waiting area is clean and comfortable. I have been treated with kindness and respect. More

They were very efficient in their processes, knew what they were talking about with the vehicle, was very courteous on my time at closing, and they have good follow up they were talking about with the vehicle, was very courteous on my time at closing, and they have good follow up More

Everyone was genuinely interested in making sure that I made the best choice for me and was happy with the choice I made!! Probably the most knowledgeable and caring staff at a car dealership I have ever m made the best choice for me and was happy with the choice I made!! Probably the most knowledgeable and caring staff at a car dealership I have ever met. I look forward to a consistent relationship with the company as I need my car serviced. I would highly recommend them to anyone!! More