Stykemain Chevrolet

Would not honor warranty work. I had a horrible experience, and it has cost me a lot of money. As an out-of-state buyer of a $50,000 truck I was assured I would have nationwide w I had a horrible experience, and it has cost me a lot of money. As an out-of-state buyer of a $50,000 truck I was assured I would have nationwide warranty coverage through the network of dealers (right!). The first few hours the rubber gasket started to fall off the windshield. My local dealer stated that it was not a genuine GM windshield (?) thus no warranty. The Stykemain salesman looked up the record and stated that the manifest (Japan to dealership) did not show a replacement. As I reported the issue a few hours after I picked up the truck, the salesman, Bryan, did concur, and he did get approval for replacement. Now, almost 7 months later after DOZENS OF CALLS AND NO RESPONSES, I finally talked to the OWNER, Jim Stykemain, and he states he will only pay $175/528, since that is all he is reimbursed for. His staff had agreed to pay for the replacement, but he said he "signs the checks and will not pay more". I am simply amazed that the owner of a dealership is that unreasonable. I also have problems with a back-up alarm wired into the transmission module, and causing the truck to shut down. It was an aftermarket truckbed that Stykemain Chevy installed on the truck prior to my purchase, so GM will not cover it. You might think he would at least try to get a concession from his vendor that installed the bed, but instead he tells me "I am done talking to you, call GM" The warranty claims number he gave me 800-CHEV-USA is a roadside assistance number. For real? Jim, the owner, is unreasonable. He stated if I was local he would have fixed it in his shop, but since he doesn't have the opportunity to repair it my warranty is not his problem. If you buy a vehicle from Stykemain, the buck stops with this guy. If you have a problem, this is the type of reasoning you will be dealing with. I own several businesses, and I would not treat any of my customers this way. More

No pressure, great reviews from people who are current customers, a lot of choices of trucks to pick from (as well as cars). People were friendly throughout entire process! customers, a lot of choices of trucks to pick from (as well as cars). People were friendly throughout entire process! More

Brad was very helpful I am glad I waited to go back to your dealership it was a very good experience to at the dealership thank you very much your dealership it was a very good experience to at the dealership thank you very much More

I was looking for a pickup to pull a heavy trailer. I was impressed with the number of trucks in stock and the knowledge of the salesman. He helped me find the truck I needed. impressed with the number of trucks in stock and the knowledge of the salesman. He helped me find the truck I needed. More

Brad was great helping us get into a nicer, newer vehicle! He was patient and easy going with us! From looking to driving then to purchasing- everything went as smoothly as possible and we walked out vehicle! He was patient and easy going with us! From looking to driving then to purchasing- everything went as smoothly as possible and we walked out with a truck the same day! It was our first time buying at Stykemains and we will definitely be back! We love the small town hospitality feel! More

I went in to Stykemain in Paulding, Ohio to have my I went in to Stykemain in Paulding, Ohio to have my recommended scheduled oil change. Thumbs up! Great job as always. Brock was thorough in answer I went in to Stykemain in Paulding, Ohio to have my recommended scheduled oil change. Thumbs up! Great job as always. Brock was thorough in answering all my questions about my car. More

Thank you so much to Devon for your assistance with our purchase today. We appreciate your help & honesty in finding this car within our price range. It looks great, runs great and is really clean. We had purchase today. We appreciate your help & honesty in finding this car within our price range. It looks great, runs great and is really clean. We had a great experience & we will definitely be back again! More

It was a pleasure to purchase a vehicle with Devon! Kent was extremely patient with all my questions for financing! We can't say enough good things about are experience! was extremely patient with all my questions for financing! We can't say enough good things about are experience! More

I was very pleased with Brad DavisThank you for the I was very pleased with Brad Davis Thank you for the opportunity you guys gave me I am very glad I waited and made this purchase very pleased I was very pleased with Brad Davis Thank you for the opportunity you guys gave me I am very glad I waited and made this purchase very pleased More

I’m from Monroe indiana, saw the truck on marketplace Facebook and came to stymain Chevrolet to get my 2015 Chevy Silverado. The staff is absolutely great and were wonderful to work with. Devon was the s Facebook and came to stymain Chevrolet to get my 2015 Chevy Silverado. The staff is absolutely great and were wonderful to work with. Devon was the sales guy I worked with and he was awesome to work with. Would absolutely recommend Stykemain Chevrolet to anyone looking fornw vehicle. More