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Stykemain Buick GMC - Service Center

Defiance, OH

4.7
386 Reviews

386 Reviews of Stykemain Buick GMC - Service Center

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April 01, 2021

I have had excellent service from Stykemain’s starting with the purchase of my traverse. The service has always been professional and prompt. Everyone I have dealt with has been helpful, professional an More

by mas5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndi Joost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Kelly; Dylan Eichler; Brian Wilcox; Angelo Matusiac, Joe Stykemain
Apr 02, 2021 -

Stykemain Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Team Stykemain

March 30, 2021

Very good service department. People are very friendly. Work is done in a timely fashion. The service area is always clean. Did not like that it took almost 2 years to get a part. Also not happy to fi More

by pschaufele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stykemain
Mar 31, 2021 -

Stykemain Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and regret the unusually long wait for your vehicle's part plus that it did not come equipped with Sirus radio. We will share your comments with our team, and if you would like to discuss your concerns one-on-one please do not hesitate to reach out to us directly. We look forward to working with you again. Team Stykemain

March 24, 2021

Everyone is so helpful and very pleasant. We have had trouble with the tires on our Terrain that we lease from GMC. They have gone overboard to help us with this problem. More

by weolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man in the service department. Sorry I do not remember his name, Joe Stykemain
Mar 25, 2021 -

Stykemain Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

March 23, 2021

Very good service was in and out in no time. Service shop looked to be well kept and waiting area was set up for social distancing. More

by tgerken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Stykemain Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ethan met your expectations. Thank you again for choosing Stykemain Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

March 18, 2021

The service of my car was very professional. Asked if I had any questions or concerns. The issue with my seat was addressed and taken care of. More

by btbostelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Stykemain Buick GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Team Stykemain

March 15, 2021

I took my car in for routine serving. I soon received a text message showing that a squirrel had put shelled corn in my air filter. After a phone call from the service manager, I was advised as to what ne More

by PATONDOHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 15, 2021 -

Stykemain Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

March 15, 2021

Always a pleasure dealing with Stykemain! They are super friendly and accommodating. Outstanding service! I will return to this dealership for my next new vehicle! More

by JULIESTACK804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndi Joost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stykemain
Mar 15, 2021 -

Stykemain Buick GMC responded

Thank you, Julie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Team Stykemain

March 15, 2021

Best part is the pick up and drop off availability makes servicing my vehicle extremely convenient. Communication throughout the whole process was excellent as well. More

by eweber2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise & Brandon, Joe Stykemain
Mar 15, 2021 -

Stykemain Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Team Stykemain

March 12, 2021

Mike Jackson and his service department are top notch! They go above and beyond to address all issues. Couldn't imagine going anywhere else. Thanks! More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, and the entire sevice dept.
Mar 14, 2021 -

Stykemain Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and the rest of our team, and we look forward to working with you again. Team Stykemain

March 11, 2021

From start to finish both my wife and I were very impressed with the Stykemain service. Very pleased with the service . Service dept with Dylan was fabulous. More

by Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan, Joe Stykemain
Mar 11, 2021 -

Stykemain Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

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