Back

Stykemain Buick GMC - Service Center

Defiance, OH

4.7
386 Reviews

386 Reviews of Stykemain Buick GMC - Service Center

Sort by
July 16, 2021

East to make an appointment. Reminders always sent. Service greeter was polite and informative. Waiting room is comfortable and has a TV, magazines and coffee. More

by bremermf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson
Jul 18, 2021 -

Stykemain Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Stykemain Buick GMC! Team Stykemain

July 12, 2021

Very friendly service team. Service team worked efficiently to get my my vehicle in and addressed vehicle condition quickly and professionally. Will definitely bring in this car for future need More

by hornthomas46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Jul 12, 2021 -

Stykemain Buick GMC responded

Thank you for choosing Stykemain Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Team Stykemain

June 30, 2021

Always treats you good and friendly will come back in future More

by chrisbowers1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson
Jun 30, 2021 -

Stykemain Buick GMC responded

Chris, Thanks for sharing your thoughts about your experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain

June 29, 2021

Hassle free experience. I am very satisfied with the service and the price. More

by jonbrands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Jun 29, 2021 -

Stykemain Buick GMC responded

Thank you, Jon, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stykemain Buick GMC. Team Stykemain

June 22, 2021

It is really really cheap that you pass on the bank charges for credit card processing. It’s a cost of doing business. It’s tarnishing your reputation as a premier dealership. Your free car wash is wo More

by boesling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Jackson, Dylan Eichler
Jul 10, 2021 -

Stykemain Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Joe Stykemain

June 18, 2021

Dylan always takes care of all my needs and even delivered my truck back to me saving me a trip back to get my truck. Thanks for cleaning the interior and for washing it. More

by edwincollazo1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Jun 18, 2021 -

Stykemain Buick GMC responded

Edwin, thank you for the kind words for Dylan and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Team Stykemain

June 18, 2021

We love our new Yukon! Smooth transaction and excellent communication throughout! They kept there word on price even with the microchip shortage and high demand for new vehicles. My wife and I would defin More

by perry8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Eichler, Bill Ford
Jun 21, 2021 -

Stykemain Buick GMC responded

Perry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Yukon! If there is anything we can assist you with in the future, please let us know. Team Stykemain

June 15, 2021

Always very friendly and very professional, they put the customer first! I have been relying on the Stykemain services for many years and they strive to keep my vehicles in top condition! Thanks so much!! More

by thechief0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Jun 15, 2021 -

Stykemain Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Team Stykemain

June 15, 2021

It was a good experience. I have been coming to the dealership with my Enclave since 2012 and it has been great service for me especially since my husband passed away. More

by wayne.mary.erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Eichler
Jun 15, 2021 -

Stykemain Buick GMC responded

Mary, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to continuing to be your vehicle service provider. Please feel free to reach out if you have any questions or concerns. Team Stykemain

June 15, 2021

Great service all the time and never a long wait time. I'm a regular customer of the service dept. like that my truck gets washed each time More

by timpdowning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Jun 15, 2021 -

Stykemain Buick GMC responded

Tim, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Team Stykemain

...
33
...