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Stykemain Buick GMC - Service Center

Defiance, OH

4.7
386 Reviews

386 Reviews of Stykemain Buick GMC - Service Center

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November 12, 2021

I bought my invision at Stykemain’s and bring it back for all oil changes. I have been happy with my experiences there! More

by fshurtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Eichler, Jacob Wolfe
Nov 12, 2021 -

Stykemain Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Team Stykemain

November 08, 2021

Bad experience was supposed to be @4:15was told that there was 2 ahead of me when it got in they did a multi point inspection which I did not ask for,also when my vehicle was done and I received my bill More

by dpjones2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Stykemain Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Stykemain

Nov 29, 2021 -

dpjones2 responded

No

November 05, 2021

Good customer service ,good employees, explained things good, good location, brought me home, good experience More

by delindachavez61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Eichler, Jacob Wolfe
Nov 05, 2021 -

Stykemain Buick GMC responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

November 05, 2021

We were going to purchase another vehicle but after having to pay over 200 dollars to have our jeep looked at and they couldn't fix it after my husband told the service department to check the fuses an More

by jenjen333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Nov 12, 2021 -

Stykemain Buick GMC responded

Rex nice talking with you yesterday. Glad we could get things worked out. See you at the dealership. Thanks for your business. Joe Stykemain

November 01, 2021

It is always very thorough and any concerns I may have are addressed without problems. More

by cardinal92056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Eichler, Jacob Wolfe
Nov 01, 2021 -

Stykemain Buick GMC responded

Thank you for choosing Stykemain Buick GMC. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Team Stykemain

October 18, 2021

Highly recommend for anyone looking to get a new vehicle. The customer service was the best I've seen. Friendly staff. More

by cristbyler2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Moss
Oct 18, 2021 -

Stykemain Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stykemain Buick GMC. Team Stykemain

October 18, 2021

Did a very good job with Servicing my truck they really know how to treat there customers More

by garkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndi Joost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stykemain, Dustyn Cantrell, Dylan Eichler, Jacob Wolfe, Kristen Moss, Xavier Falke
Oct 18, 2021 -

Stykemain Buick GMC responded

Thanks for sharing your thoughts about your experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain

October 12, 2021

Jacob did a good job sticking with the problem until it was resolved. Couple things I didn’t care for …. Not being able to get a loaner was very inconvenient and frustrating… especially from a car dealersh More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Wolfe
Oct 12, 2021 -

Stykemain Buick GMC responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jacob to be a positive one at Stykemain Buick GMC. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that you were not entirely satisfied with your experience. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Team Stykemain

October 05, 2021

Everyone is knowledgeable kind friendly. They consider Everyone is knowledgeable kind friendly. They consider your schedules and can plan accordingly. I have referred them to all my friends.. The only i More

by athy8820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Eichler, Jacob Wolfe
Oct 05, 2021 -

Stykemain Buick GMC responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 02, 2021

Always great service and communication from this dealership. Would recommend their service to anyone needing care for their car. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler
Oct 03, 2021 -

Stykemain Buick GMC responded

Kathy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Team Stykemain

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