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Stykemain Buick GMC - Service Center

Defiance, OH

4.7
386 Reviews

386 Reviews of Stykemain Buick GMC - Service Center

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June 22, 2022

I did a great job on getting me in fast taking care of my vehicle and doing a very good job More

by Greg1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Stykemain Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Team Stykemain

June 17, 2022

The dealership is very modern and clean easily accessible from the highway, Very hospitable and helpful More

by Holyfather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
Jun 20, 2022 -

Stykemain Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Team Stykemain

June 16, 2022

I was happy with the fast, easy service that was provided during my oil change. More

by Stuckey08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their name
Jun 20, 2022 -

Stykemain Buick GMC responded

Thank you so much for your excellent review! We appreciate your business at Stykemain Buick GMC. Please don't hesitate to reach out if you need anything else. Team Stykemain

June 16, 2022

One of the best places to purchase a vehicle The service department is fantastic quality vehicles are amazing sales staff know what they’re talking about all in all A very great experience every time I come More

by garkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe, Max Wonders, Xavier Falke, Aaron Sidle
Jun 20, 2022 -

Stykemain Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

June 15, 2022

Only thing that kept it from being great service was that I had to call to get updates. More

by bbritenriker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Wolfe
Jun 15, 2022 -

Stykemain Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We do, however, apologize for the miscommunication during your service. Thank you again for choosing Stykemain Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

June 14, 2022

Advisors were very engaging and kept me updated during my service appointment. Very clean facility! More

by infodominion-sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
Jun 15, 2022 -

Stykemain Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Team Stykemain

June 14, 2022

Friendly staff, always pleasant to work with and efficient. They always treat you like you are family! More

by jlshaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
Jun 15, 2022 -

Stykemain Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Team Stykemain

June 12, 2022

I was told a part was not covered under warranty that was quoted at $2100. I got another quote at a different dealership and found out that the part was still under warranty. More

by andrea_mouser
Recommend Dealer
No
Employees Worked With
Mike Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Stykemain Buick GMC responded

Andrea, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Stykemain

June 09, 2022

they did'nt do the work right the first time. check before giving truck back to me. More

by kcozzolino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Sidle
June 08, 2022

Do not go to this dealership. Poor workmanship during a warranty fix causing faulty equipment and breakdown, then not reimbursing for the correction that was done correctly. More

by Tim Hauenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emilio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Falke
Jun 09, 2022 -

Stykemain Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Stykemain

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