Back

Stykemain Buick GMC - Service Center

Defiance, OH

4.7
386 Reviews

386 Reviews of Stykemain Buick GMC - Service Center

Sort by
July 22, 2022

Always very courteous I don't feel like it takes a long time for them to do an oil change and my car is always clean when it comes back More

by wachtmandarian0920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Stykemain Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Team Stykemain

July 22, 2022

Very nice staff that answered any questions I had. They were careful to ask if I had any concerns with my vehicle and were reassuring about the next steps in the care of my car. More

by d_cris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Stykemain Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Team Stykemain

July 20, 2022

Very pleased with the work they did and their customer service. Love the car wash! More

by johnsc.hix
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Stykemain Buick GMC responded

John, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Team Stykemain

July 15, 2022

The staff from time that I made my appointment until I picked up my vehicle when it was finished was very professional, courteous and helpful! Great job!! More

by KNDWEBER
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Goller
Jul 15, 2022 -

Stykemain Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain

July 15, 2022

Very polite and courteous. Informative on warranty work. Fixed the problem. Kept us informed while doing work. More

by GSDUMIRE
Recommend Dealer
Yes
Employees Worked With
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Stykemain Buick GMC responded

It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Stykemain Buick GMC! Team Stykemain

July 14, 2022

I went in for an oil change and for a tire specialist to look at my tires. My appointment was for 9:15 AM. When I arrived On time I was told it would be 30 minutes before they would even get to it my car. M More

by belindalaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jul 16, 2022 -

Stykemain Buick GMC responded

Belinda, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Stykemain

July 11, 2022

Outstanding service. . very conscious of the customer’s time., thorough in explaining things. Make sure the customer is taken care of . More

by schmenk_j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rental person, warranty person, Leonard Vaughn
Jul 12, 2022 -

Stykemain Buick GMC responded

Thank you for choosing Stykemain Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Team Stykemain

Jul 12, 2022 -

schmenk_j responded

They always make a point of coming up and calling us by name and saying hello.

Jul 12, 2022 -

schmenk_j responded

Their service department has improved greatly. They seem more knowledgeable and are very friendly.

July 09, 2022

Great people! In and out quick. Polite and courteous. Helped with Buick rewards to redeem More

by bluelavalou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
Jul 10, 2022 -

Stykemain Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stykemain Buick GMC. Team Stykemain

July 09, 2022

Service was great, I would recommend to anyone. This time was quick and thorough but I’ve had to wait very long wait times before. Jacob is always kind and helpful! More

by Minnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
Jul 10, 2022 -

Stykemain Buick GMC responded

Thanks for sharing your thoughts about your experience with Stykemain Buick GMC. Jacob and our team appreciate your business and hope to see you again soon! Team Stykemain

July 04, 2022

Jacob was very helpful and professional. I was pleased with time frame of the service. The car washed and looked very nice. Jacob explained to me all that was done and what may needed at t More

by gldowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
Jul 05, 2022 -

Stykemain Buick GMC responded

Thank you so much for your excellent review! We are so glad that Jacob had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Stykemain Buick GMC. Please don't hesitate to reach out if you need anything else. Team Stykemain

...
20
...