Back

Stykemain Buick GMC - Service Center

Defiance, OH

4.7
386 Reviews

386 Reviews of Stykemain Buick GMC - Service Center

Sort by
December 27, 2022

I think y’all have a nice group of people working for you. Keep up the good work! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Giesige, Edgar Rueda
Dec 28, 2022 -

Stykemain Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Team Stykemain

December 23, 2022

I always trust my major service repairs to Stykemain Buick GMC. Honest, Fair, and efficient. More

by frymansteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

Stykemain Buick GMC responded

Thank you for choosing Stykemain Buick GMC, we look forward to having you as a valued customer for many years to come! Team Stykemain

December 22, 2022

Service Sept was nice and knowledgeable about what work needed to be performed on my truck. More

by jabbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

Stykemain Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Team Stykemain

December 21, 2022

Always completes service work in a timely manner. Explains what exactly was done.when service is completed they give your car a wash. More

by Hophilip266
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Stykemain Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain

December 17, 2022

Stykman has always given us good service over the years. We have never had any problems with repairs they made. More

by stephanie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall.
Dec 18, 2022 -

Stykemain Buick GMC responded

Thank you, Stephanie! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

December 16, 2022

Not happy with the service. Emission system was fixed last year and the garage never checked the whole system just replaced catalytic converter and never checked the sensors or More

by Cindywade15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlyn Norris
Dec 19, 2022 -

Stykemain Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Stykemain

December 13, 2022

The scheduled service on my vehicle began on time and Richard advised me of some items that should be taken care of at my next scheduled service. Richard kept me informed on the progress that was being More

by brent.hoylman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Niner
Dec 14, 2022 -

Stykemain Buick GMC responded

Thank you, Brent! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

December 02, 2022

Valet service is great and so convenient. Cost/price to fix my tire was expensive. The service lady was fixated on getting paid before returning my car. Of course you'll get paid. Felt li More

by Mschorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nothing
Dec 02, 2022 -

Stykemain Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Stykemain

December 01, 2022

The Stykeman service team is a very professional and thorough group of dedicated people. This department works together to find the best solutions. More

by Rick and Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Vaughn, Seth Sauber, Kaitlyn Norris
Dec 02, 2022 -

Stykemain Buick GMC responded

Thank you for your kind feedback, Rick and Connie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

November 23, 2022

Great salesman, but I am not happy with service. Had my truck scheduled for service 2 weeks in a row, and the first time they got the wrong part, the second time they didn't receive the part. I woul More

by al-kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Stykemain Buick GMC responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Team Stykemain

...
17
...