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Stykemain Buick GMC

Defiance, OH

4.7
631 Reviews
Defiance is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Stykemain Buick GMC is so proud to be an active member of it. Located just a few miles from Napoleon, Bryan, Archbold and Montpelier, our Buick, GMC dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Ohio drivers love to visit us? It could be the exceptional deals we offer on new Buick and GMC inventory--find the perfect new Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia model within our well-stocked showroom; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a Buick, GMC car lease or loan, and take advantage of great deals. But why not all of the above? At Stykemain Buick GMC, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Napoleon, Bryan, Archbold and Montpelier to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia, or replacement parts for your current vehicle? Visit the parts department in Defiance for everything that you need to maintain, personalize, or customize. Not sure if Stykemain Buick GMC is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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25124 Elliot Rd

Defiance, OH

43512

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Showing 631 reviews

April 06, 2021

Great experience from start to finish. Everyone was extremely friendly. Zac was a great Product Specialist. Zac was well versed on all specifics of the vehicle. Zac was extremely personable, he repr More

by hosterman.craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Weaver
Apr 07, 2021 -

Stykemain Buick GMC responded

It's fantastic to hear that Zac provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Stykemain Buick GMC! Team Stykemain

April 06, 2021

I wasn't happy with my last service appointment. I was told it would take 30 minutes to diagnose and it took over 2 hours. More

by jstotz85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe, Denise Kelly
Apr 08, 2021 -

Stykemain Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn�t meet the standards customers have come to expect, but reviews like this help us improve. If you don�t mind reaching out to us so that we can speak directly, we�d love to address your concerns in detail. Joe Stykemain, Dealer

April 03, 2021

They were able to get my daughters car right in when she had a flat tire. They always take good care of me and my family when we are there. More

by burtmorlock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndi Joost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike , Joe Stykemain, Mike Jackson
Apr 04, 2021 -

Stykemain Buick GMC responded

Thanks for sharing your thoughts about your service experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain

April 02, 2021

I like the Dealership the people are great from the janitor to the owner the service people do a great job the sales people do a great job. More

by averesch53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndi Joost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stykemain
Apr 04, 2021 -

Stykemain Buick GMC responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Team Stykemain

April 02, 2021

Fast and friendly service every time! Quick to schedule appointments on line and quick check in when you get there. Would recommend a friend or family member. More

by skcurtis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Stykemain Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Ethan here at Stykemain Buick GMC. Team Stykemain

April 01, 2021

I have had excellent service from Stykemain’s starting with the purchase of my traverse. The service has always been professional and prompt. Everyone I have dealt with has been helpful, professional an More

by mas5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndi Joost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Kelly; Dylan Eichler; Brian Wilcox; Angelo Matusiac, Joe Stykemain
Apr 02, 2021 -

Stykemain Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Team Stykemain

March 30, 2021

Very good service department. People are very friendly. Work is done in a timely fashion. The service area is always clean. Did not like that it took almost 2 years to get a part. Also not happy to fi More

by pschaufele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stykemain
Mar 31, 2021 -

Stykemain Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and regret the unusually long wait for your vehicle's part plus that it did not come equipped with Sirus radio. We will share your comments with our team, and if you would like to discuss your concerns one-on-one please do not hesitate to reach out to us directly. We look forward to working with you again. Team Stykemain

March 24, 2021

Everyone is so helpful and very pleasant. We have had trouble with the tires on our Terrain that we lease from GMC. They have gone overboard to help us with this problem. More

by weolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man in the service department. Sorry I do not remember his name, Joe Stykemain
Mar 25, 2021 -

Stykemain Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

March 23, 2021

Very good service was in and out in no time. Service shop looked to be well kept and waiting area was set up for social distancing. More

by tgerken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Stykemain Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ethan met your expectations. Thank you again for choosing Stykemain Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

March 18, 2021

The service of my car was very professional. Asked if I had any questions or concerns. The issue with my seat was addressed and taken care of. More

by btbostelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Stykemain Buick GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Team Stykemain

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