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Stykemain Buick GMC

Defiance, OH

4.7
639 Reviews
Defiance is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Stykemain GMC is so proud to be an active member of it. Located just a few miles from Napoleon, Bryan, Archbold and Montpelier, our Buick, GMC dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Ohio drivers love to visit us? It could be the exceptional deals we offer on new GMC inventory--find the perfect new GMC Sierra HD, GMC Terrain, GMC Canyon, GMC Sierra 1500 or GMC Acadia model within our well-stocked showroom; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a GMC car lease or loan, and take advantage of great deals.
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25124 Elliot Rd

Defiance, OH

43512

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Showing 639 reviews

June 22, 2021

It is really really cheap that you pass on the bank charges for credit card processing. It’s a cost of doing business. It’s tarnishing your reputation as a premier dealership. Your free car wash is wo More

by boesling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Jackson, Dylan Eichler
Jul 10, 2021 -

Stykemain Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Joe Stykemain

June 18, 2021

We love our new Yukon! Smooth transaction and excellent communication throughout! They kept there word on price even with the microchip shortage and high demand for new vehicles. My wife and I would defin More

by perry8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Eichler, Bill Ford
Jun 21, 2021 -

Stykemain Buick GMC responded

Perry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Yukon! If there is anything we can assist you with in the future, please let us know. Team Stykemain

June 18, 2021

Dylan always takes care of all my needs and even delivered my truck back to me saving me a trip back to get my truck. Thanks for cleaning the interior and for washing it. More

by edwincollazo1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Jun 18, 2021 -

Stykemain Buick GMC responded

Edwin, thank you for the kind words for Dylan and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Team Stykemain

June 15, 2021

Always very friendly and very professional, they put the customer first! I have been relying on the Stykemain services for many years and they strive to keep my vehicles in top condition! Thanks so much!! More

by thechief0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Jun 15, 2021 -

Stykemain Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Team Stykemain

June 15, 2021

They did a awesome job make it fast and easy to purchase my new truck, thank you I will return when looking to purchase again More

by Greg1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Weaver
Jun 15, 2021 -

Stykemain Buick GMC responded

Thank you for taking the time to write this review, Greg! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Stykemain Buick GMC are glad to have you as a customer. Team Stykemain

June 15, 2021

It was a good experience. I have been coming to the dealership with my Enclave since 2012 and it has been great service for me especially since my husband passed away. More

by wayne.mary.erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Eichler
Jun 15, 2021 -

Stykemain Buick GMC responded

Mary, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to continuing to be your vehicle service provider. Please feel free to reach out if you have any questions or concerns. Team Stykemain

June 15, 2021

Great service all the time and never a long wait time. I'm a regular customer of the service dept. like that my truck gets washed each time More

by timpdowning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Jun 15, 2021 -

Stykemain Buick GMC responded

Tim, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Team Stykemain

June 08, 2021

I made an appointment over the phone. I got to the dealership and there was nothing on file. The team did their best to get me in. I had to wait for a ride and it made me late for a meeting. This is n More

by chad.engelhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Wolfe
Jun 25, 2021 -

Stykemain Buick GMC responded

Chad, providing a positive service experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Stykemain

June 01, 2021

Set up an appointment to come look at a vehicle and when I got there the inside of the vehicle was dirt. After agreeing to purchase the vehicle asked asked for it to be cleaned out while we were doing paper More

by dbell9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2021 -

Stykemain Buick GMC responded

Hello, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Team Stykemain

May 25, 2021

Always friendly the building is exceptionally clean everybody communicates really well.. They offer amenities such as coffee and water everyone greet you with a smile and a hello More

by carol_hull
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
May 26, 2021 -

Stykemain Buick GMC responded

Thank you, Carol, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain

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