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Stykemain Buick GMC

Defiance, OH

4.7
631 Reviews
Defiance is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Stykemain Buick GMC is so proud to be an active member of it. Located just a few miles from Napoleon, Bryan, Archbold and Montpelier, our Buick, GMC dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Ohio drivers love to visit us? It could be the exceptional deals we offer on new Buick and GMC inventory--find the perfect new Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia model within our well-stocked showroom; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a Buick, GMC car lease or loan, and take advantage of great deals. But why not all of the above? At Stykemain Buick GMC, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Napoleon, Bryan, Archbold and Montpelier to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia, or replacement parts for your current vehicle? Visit the parts department in Defiance for everything that you need to maintain, personalize, or customize. Not sure if Stykemain Buick GMC is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
Contact Dealership

25124 Elliot Rd

Defiance, OH

43512

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Showing 631 reviews

June 01, 2021

Set up an appointment to come look at a vehicle and when I got there the inside of the vehicle was dirt. After agreeing to purchase the vehicle asked asked for it to be cleaned out while we were doing paper More

by dbell9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2021 -

Stykemain Buick GMC responded

Hello, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Team Stykemain

May 25, 2021

Always friendly the building is exceptionally clean everybody communicates really well.. They offer amenities such as coffee and water everyone greet you with a smile and a hello More

by carol_hull
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
May 26, 2021 -

Stykemain Buick GMC responded

Thank you, Carol, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain

May 24, 2021

I have been coming to Stykemain Buick For a few years plus and I’ve always had excellent service. All the employees are very helpful and make me feel at home.They are awesome on ordering the parts and ge More

by lukajack0708
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Cantrell, Mike Jackson, Dylan Eichler, Jacob Wolfe
May 24, 2021 -

Stykemain Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Team Stykemain

May 22, 2021

I was trying to give Jacob five stars he was very nice the dealership however every time I come up there and sit in that waiting room they just walk over me never speak to me or anyting More

by lottabrown1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Would not let me give Jacob five stars, Jacob Wolfe
Jun 09, 2021 -

Stykemain Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Stykemain

May 21, 2021

Well Pleased with the service department , their all friendly and do their best to help with your service needs as best as they can possibly do. More

by PATRIOT022144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
May 21, 2021 -

Stykemain Buick GMC responded

Thank you for sharing your thoughts about your experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain

May 21, 2021

Everyone was nice! I’m not a fan of the wait time but it’s how it is, I just don’t have someone to take me home so I prefer a quicker visit. More

by Kayci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
May 22, 2021 -

Stykemain Buick GMC responded

Thank you for choosing Stykemain Buick GMC, your feedback and rating mean a lot to us. We're glad you had a pleasant experience, and we hope to see you again! Team Stykemain

May 20, 2021

I'm pretty sure I was overcharged. And I didn't get back the parts they took off my car. And the story I was told about the problems the car had don't add up to me or anyone I tell the story too. Pretty sur More

by vintagemc53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Wolfe
Jun 07, 2021 -

Stykemain Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around for you. Joe Stykemain

May 19, 2021

Didn’t like being charged extra to pay with credit card. You promote GM card points but then charge customers for using the card. 😡 I will probably go elsewhere next time More

by Zippyredcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
May 16, 2021

Great customer service and staff!! I really appreciate my questions being answered in a way I understand. They really make me feel comfortable. Thank you!! More

by doliver004.do
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson
May 17, 2021 -

Stykemain Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Team Stykemain

May 13, 2021

Good work and fast service! I will come back again and hopefully have the same type of service. No complaints at all from this customer. More

by dg2154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Jacob Wolfe
May 14, 2021 -

Stykemain Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Stykemain Buick GMC. Please don't hesitate to reach out if you need anything else. Team Stykemain

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