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Stykemain Buick GMC

Defiance, OH

Overview
Employees
Reviews
4.7
639 Reviews
Defiance is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Stykemain GMC is so proud to be an active member of it. Located just a few miles from Napoleon, Bryan, Archbold and Montpelier, our Buick, GMC dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Ohio drivers love to visit us? It could be the exceptional deals we offer on new GMC inventory--find the perfect new GMC Sierra HD, GMC Terrain, GMC Canyon, GMC Sierra 1500 or GMC Acadia model within our well-stocked showroom; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a GMC car lease or loan, and take advantage of great deals.
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25124 Elliot Rd

Defiance, OH

43512

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Showing 639 reviews

October 13, 2021

Collin made it very easy. We found the car online and he made the buying process painless. More

by Kbrojo6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ford
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Oct 13, 2021 -

Stykemain Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stykemain Buick GMC. Team Stykemain

October 13, 2021

Max was excellent. He found the car we needed and helped us on our way. More

by gordo.camp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ford, Max Wonders, Kristen Moss
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Oct 13, 2021 -

Stykemain Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Max to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Team Stykemain

October 12, 2021

Jacob did a good job sticking with the problem until it was resolved. Couple things I didn’t care for …. Not being able to get a loaner was very inconvenient and frustrating… especially from a car dealersh More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Wolfe
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Oct 12, 2021 -

Stykemain Buick GMC responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jacob to be a positive one at Stykemain Buick GMC. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that you were not entirely satisfied with your experience. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Team Stykemain

October 07, 2021

I was in need of a car and I talked with Max . Nice salesman not pushy or just out there to make a sale. He asked me questions. He is a pleasant person to work with. Thank you Max More

by Sydney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wonders
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Oct 07, 2021 -

Sydney responded

Thank you Max and Parker

October 07, 2021

Vehicle was ready at a pointed time. Accessory packages that should have been on the vehicle we’re not. Told us one would take 40 minutes to our on and then came back and said 3 hours. When I complained More

by rsovran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethan Stykemain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Ruffer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stykemain, Xavier Falke
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Oct 14, 2021 -

Stykemain Buick GMC responded

Mr. and Mrs. Sovran, As I stated when we met last week I apologize for the confusion and the inconvenience we caused you. As I stated we analyze and make changes when things like this happen. Thank you for your business and input. Enjoy your new Terrain. Thanks Joe Stykemain

October 05, 2021

Everyone is knowledgeable kind friendly. They consider Everyone is knowledgeable kind friendly. They consider your schedules and can plan accordingly. I have referred them to all my friends.. The only i More

by athy8820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Eichler, Jacob Wolfe
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Oct 05, 2021 -

Stykemain Buick GMC responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 02, 2021

Always great service and communication from this dealership. Would recommend their service to anyone needing care for their car. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler
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Oct 03, 2021 -

Stykemain Buick GMC responded

Kathy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Team Stykemain

September 27, 2021

Great to work with everything they said was correct and complete and went very smoothly More

by ted26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Falke
Report | Print
Sep 27, 2021 -

Stykemain Buick GMC responded

Congratulations on your new purchase, Ted! Thank you for taking the time to leave us your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

September 25, 2021

Always friendly and professional. Great at working with my odd work schedule. And they wash the car before they bring it back. More

by kellyjean1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Eichler
Report | Print
Sep 26, 2021 -

Stykemain Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain

September 25, 2021

Always friendly and great service. No long waits and the communication is very good as well More

by Ebussing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson, Dylan Eichler, Jacob Wolfe
Report | Print
Sep 26, 2021 -

Stykemain Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Stykemain Buick GMC! Team Stykemain

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