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Stykemain Buick GMC

Defiance, OH

4.7
631 Reviews
Defiance is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Stykemain Buick GMC is so proud to be an active member of it. Located just a few miles from Napoleon, Bryan, Archbold and Montpelier, our Buick, GMC dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Ohio drivers love to visit us? It could be the exceptional deals we offer on new Buick and GMC inventory--find the perfect new Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia model within our well-stocked showroom; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a Buick, GMC car lease or loan, and take advantage of great deals. But why not all of the above? At Stykemain Buick GMC, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Napoleon, Bryan, Archbold and Montpelier to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia, or replacement parts for your current vehicle? Visit the parts department in Defiance for everything that you need to maintain, personalize, or customize. Not sure if Stykemain Buick GMC is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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25124 Elliot Rd

Defiance, OH

43512

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Showing 631 reviews

December 01, 2021

Had my transmission fluid changed because of shuddering and hard shifting, so far so good, after my service my vehicle was cleaned and back to me when promised. More

by sadelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
very professional and informative, Jacob Wolfe
Dec 01, 2021 -

Stykemain Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Team Stykemain

December 01, 2021

I've truly never been a fan of the service center there, but it's convenient as I work in defiance. I told them I had a leaking tire, and they said it was just low on air.. as I continue to add air at least More

by cdwest09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Stykemain Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Stykemain

December 01, 2021

I love Stykemain. Scheduling is very easy. The price is always reasonable and affordable and I trust the work being done 100%. I never take my vehicle anywhere else and I would recommend Stykemain to every More

by jonbrands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Eichler, Jacob Wolfe
Dec 01, 2021 -

Stykemain Buick GMC responded

Jon, Thanks for sharing your thoughts about your service experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain

November 29, 2021

We have found the sales and service staff at this dealership to be most polite and professional. It is not often that I will not only buy but service my vehicle with the same establishment! This is n More

by greggmrcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndi Joost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Sears, Joe Stykemain, Dustyn Cantrell, Dylan Eichler, Jacob Wolfe, Kristen Moss
Nov 29, 2021 -

Stykemain Buick GMC responded

Thank you, Greg, for the kind words for our sales and service departments! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Team Stykemain

November 27, 2021

Had my oil changed and the employee was very kind and thoroughlyexplained all else they did. Had nice conversation too. More

by pstanley9258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Wolfe
Nov 28, 2021 -

Stykemain Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Stykemain Buick GMC. Please don't hesitate to reach out if you need anything else. Team Stykemain

November 26, 2021

This service department is always a disappointment. I do not recommend you bring your vehicle here. Unless you don’t mind waiting 2-3 hours for an oil change and wash. More

by ericarw13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
Dec 13, 2021 -

Stykemain Buick GMC responded

Thank you for reaching out. We are sorry to hear that you didn't have the best experience at our dealership and apologize for any inconvenience. We appreciate your feedback as we're constantly looking for ways to learn and improve our service. Joe Stykemain

November 26, 2021

Showed up for my 9:30 appointment and was told it would be 2 1/2 hrs wait. Went home and came back at 3:30, 2 hrs later my oil change was gone. Not good! More

by jrmickhoff
Recommend Dealer
No
Employees Worked With
Don’t know who was at fault.
Dec 13, 2021 -

Stykemain Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Stykemain

November 24, 2021

Colin is an absolute professional. His ability to find what I was looking for and offer his help as more of a consultant rather than salesperson made it even better. Highly recommend you reach out to Coli More

by Bmmoyet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Stykemain Buick GMC responded

Thanks for your feedback on your recent visit to Stykemain Buick GMC. I'm glad to hear that Colin and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Team Stykemain

November 22, 2021

Very good dealership clean orderly people treat you respect and dignity also great prices on all their vehicles and the service department is second to none More

by garkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stykemain, Dustyn Cantrell, Jacob Wolfe
Nov 22, 2021 -

Stykemain Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stykemain Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

November 19, 2021

It was ok...but I didn't like 2 hour wait for an oil change More

by Bmccoy48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Stykemain Buick GMC responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Team Stykemain

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