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Stykemain Buick GMC

Defiance, OH

Overview
Employees
Reviews
4.7
631 Reviews
Defiance is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Stykemain Buick GMC is so proud to be an active member of it. Located just a few miles from Napoleon, Bryan, Archbold and Montpelier, our Buick, GMC dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Ohio drivers love to visit us? It could be the exceptional deals we offer on new Buick and GMC inventory--find the perfect new Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia model within our well-stocked showroom; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a Buick, GMC car lease or loan, and take advantage of great deals. But why not all of the above? At Stykemain Buick GMC, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Napoleon, Bryan, Archbold and Montpelier to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia, or replacement parts for your current vehicle? Visit the parts department in Defiance for everything that you need to maintain, personalize, or customize. Not sure if Stykemain Buick GMC is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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25124 Elliot Rd

Defiance, OH

43512

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Showing 631 reviews

June 16, 2022

One of the best places to purchase a vehicle The service department is fantastic quality vehicles are amazing sales staff know what they’re talking about all in all A very great experience every time I come More

by garkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe, Max Wonders, Xavier Falke, Aaron Sidle
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Jun 20, 2022 -

Stykemain Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

June 16, 2022

I was happy with the fast, easy service that was provided during my oil change. More

by Stuckey08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their name
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Jun 20, 2022 -

Stykemain Buick GMC responded

Thank you so much for your excellent review! We appreciate your business at Stykemain Buick GMC. Please don't hesitate to reach out if you need anything else. Team Stykemain

June 15, 2022

Only thing that kept it from being great service was that I had to call to get updates. More

by bbritenriker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Wolfe
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Jun 15, 2022 -

Stykemain Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We do, however, apologize for the miscommunication during your service. Thank you again for choosing Stykemain Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

June 14, 2022

Advisors were very engaging and kept me updated during my service appointment. Very clean facility! More

by infodominion-sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
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Jun 15, 2022 -

Stykemain Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Team Stykemain

June 14, 2022

Max was my salesman and did a wonderful job getting the deal put together I would recommend anyone to visit Max To put your deal together More

by nogglefarms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wonders
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Jun 15, 2022 -

Stykemain Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Stykemain Buick GMC are glad to have you as a customer. Team Stykemain

June 14, 2022

Friendly staff, always pleasant to work with and efficient. They always treat you like you are family! More

by jlshaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolfe
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Jun 15, 2022 -

Stykemain Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Team Stykemain

June 13, 2022

Max was great to work and was view nice to talk to. Was a great place to do business I More

by Colecrites15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wonders
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Jun 14, 2022 -

Stykemain Buick GMC responded

Thank you for your review and kind words for Max! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

June 12, 2022

I was told a part was not covered under warranty that was quoted at $2100. I got another quote at a different dealership and found out that the part was still under warranty. More

by andrea_mouser
Recommend Dealer
No
Employees Worked With
Mike Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Stykemain Buick GMC responded

Andrea, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Stykemain

June 12, 2022

They offered me $2000 less than the KBB said trade in value was. And they did not want to deal at all. More

by jd5363g
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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Jun 13, 2022 -

Stykemain Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Stykemain

June 09, 2022

they did'nt do the work right the first time. check before giving truck back to me. More

by kcozzolino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Sidle
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