Stykemain Buick GMC

Sold me a car with a near dead remote battery. Was stranded at Lowe's and had to look up how to change the battery, and luckily Lowe's had the battery in stock. Dealer did not finish the OnStar pr Was stranded at Lowe's and had to look up how to change the battery, and luckily Lowe's had the battery in stock. Dealer did not finish the OnStar process after call was lost, had to do that myself a week later. More

Friendly and efficient. Quick and easy transaction. Thought I really hit the jackpot on this one! Quick and easy transaction. Thought I really hit the jackpot on this one! More

The staff from time that I made my appointment until I picked up my vehicle when it was finished was very professional, courteous and helpful! Great job!! picked up my vehicle when it was finished was very professional, courteous and helpful! Great job!! More

Very polite and courteous. Informative on warranty work. Fixed the problem. Kept us informed while doing work. Informative on warranty work. Fixed the problem. Kept us informed while doing work. More

Great experience. Quick and easy and pleasant guys to work with. Would purchase from again Quick and easy and pleasant guys to work with. Would purchase from again More

I went in for an oil change and for a tire specialist to look at my tires. My appointment was for 9:15 AM. When I arrived On time I was told it would be 30 minutes before they would even get to it my car. M look at my tires. My appointment was for 9:15 AM. When I arrived On time I was told it would be 30 minutes before they would even get to it my car. My time is valuable to me. Technician did not apologize for running late. I have received 2 free oil changes from you in the past due to waiting 2-2.5 hours for an oil change. When my husband has his oil changed professionally else where, he never waits more then 25 minutes. I waited 1.75 hours for my oil change!!! This is unacceptable. I was also told I needed new tires 6 months ago by Mike due to low tread. I explained I had just bought them 6 months before from Stykemain’s. He arranged for a tire specialist to be at my oil change visit. I was then told my tires were in great shape and the technician measured tread wrong. So Stykemain’s lead me to believe I had bad tires for 6 months!!! Again unacceptable!!! We will never purchase another vehicle or use your service department again. Poor service!!!! More

Everyone was great! From the first contact I had via chat on the website, all the way through the test drive and sale, everything was smooth, and everyone was courteous, From the first contact I had via chat on the website, all the way through the test drive and sale, everything was smooth, and everyone was courteous, helpful and great to work with. Thanks to Colin, Ethan & Parker for working so hard at the end of your day on a Saturday to complete our sale in one visit! More

Emilio was extremely courteous and knowledgeable. I would definitely recommend him to a friend or family. I would definitely recommend him to a friend or family. More

Outstanding service. . very conscious of the customer’s time., thorough in explaining things. Make sure the customer is taken care of . . very conscious of the customer’s time., thorough in explaining things. Make sure the customer is taken care of . More

Very happy with Max. He was a great salesman. Purchased a yukon. Ethan Stykeman nearly cost them a sale! Ethan told us in the parking lot that he would have a portion of He was a great salesman. Purchased a yukon. Ethan Stykeman nearly cost them a sale! Ethan told us in the parking lot that he would have a portion of a seat replaced that had a small tear when we pointed it out. Hadn't even driven it yet so no discussion of whether we were paying cash or financing independently or through them. When we did sit down to talk deal their interest rate was ridiculous for our excellent credit so we told them we would come back next day with our own financing if all terms still good next day. Told us yes. We obtained financing at less than 1/2 their rate. Next day day called Max stating we were ready to bring the check to purchase pending seat repair. Max made call to Ethan and Ethan told him that he would not repair seat unless we financed through them!!! I then talked to Ethan explaining that he never mentioned seat repair only if financing through them. At the time he promised repair he didn't know whether we were paying cash or finance. He said that is how they make money by financing the vehicle! Then he said they need people like us with excellent credit to help those who don't!!! WHAT??? That had nothing to do with a promise that he backed out on! We were very close to not purchasing from them based on Ethans unprofessionalism. He didn't stand behind his word & was very arrogant. We did purchase the vehicle because we liked it & Max treated us with respect & not pushy. After purchase I informed Ethan how close HE came to losing a sale based on his attitude & being deceitful. Hopefully he will learn from this & do business in an honest manner. More