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Stykemain Buick GMC

Defiance, OH

4.7
631 Reviews
Defiance is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Stykemain Buick GMC is so proud to be an active member of it. Located just a few miles from Napoleon, Bryan, Archbold and Montpelier, our Buick, GMC dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Ohio drivers love to visit us? It could be the exceptional deals we offer on new Buick and GMC inventory--find the perfect new Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia model within our well-stocked showroom; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a Buick, GMC car lease or loan, and take advantage of great deals. But why not all of the above? At Stykemain Buick GMC, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Napoleon, Bryan, Archbold and Montpelier to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Buick Envision, Buick Enclave, Buick Encore, GMC Sierra 1500 or GMC Acadia, or replacement parts for your current vehicle? Visit the parts department in Defiance for everything that you need to maintain, personalize, or customize. Not sure if Stykemain Buick GMC is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
Contact Dealership

25124 Elliot Rd

Defiance, OH

43512

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Showing 631 reviews

November 23, 2022

Great salesman, but I am not happy with service. Had my truck scheduled for service 2 weeks in a row, and the first time they got the wrong part, the second time they didn't receive the part. I woul More

by al-kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Stykemain Buick GMC responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Team Stykemain

November 15, 2022

I had a great experience buying my car! Max Wonders and Jazz Wilson made my purchase process easier than I ever thought possible. I got a car I really wanted with low miles, in excellent co More

by Mosserjw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Wonders
Nov 16, 2022 -

Stykemain Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Team Stykemain

November 14, 2022

I had my truck scheduled 2 different times and both times they either had the wrong part or didn't get the part in. More

by al-kim
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Stykemain Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about this matter and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Team Stykemain

November 11, 2022

Was very pleased with the quick service. Xavier was very friendly and got me thru the process quickly and painlessly. More

by amg123
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Falke
Nov 13, 2022 -

Stykemain Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

November 11, 2022

Very professional! ! Go above and beyond to meet your expectations-definitely would recommend them to friends and family!! More

by Trudog01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Norris
Nov 13, 2022 -

Stykemain Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Team Stykemain

November 09, 2022

Wonderful dealership with a family feel to it. Appreciate all they do. Only dealership I will bring my vehicles to. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wonders, Xavier Falke, Leonard Vaughn, Seth Sauber, Kaitlyn Norris
Nov 09, 2022 -

Stykemain Buick GMC responded

Thanks, Laura! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stykemain Buick GMC, we look forward to having you as a valued customer for many years to come! Team Stykemain

November 08, 2022

Stykemains has always treated me well and co tinge to do so. I appreciate there Ttentiin to detail. More

by john.schuette0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Vaughn, Seth Sauber, Kaitlyn Norris
Nov 09, 2022 -

Stykemain Buick GMC responded

It's great to hear that you've had such a positive experience, John. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

November 05, 2022

Justin D is a great machinic! Give that kid a raise! Start letting people bring there own parts back in. Thanks Justin. I will be back only because of you. More

by shawn_canales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Stykemain Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Team Stykemain

November 03, 2022

They were professional. Made me feel comfortable during the whole buying experience will recommend to my friends More

by lucascremar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Stykemain Buick GMC responded

Lucas, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Parker, Colin, and our team here at Stykemain Buick GMC are glad to have you as a customer. Team Stykemain

November 02, 2022

Great job on cleaning inside and outside of the SUV. New tires put on vehicle but white sticky material was left on the edge of the rims and tires. Overall very pleased with my buyer experience. More

by ogeneo99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Stykemain Buick GMC responded

Here at Stykemain Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Team Stykemain

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