Stuckey Subaru

Excellent Sales and Service We stopped by Stuckey GMC Altoona to test drive a vehicle. Kenny Kim was the sales professional. He was very knowledgeable about the vehicle, was very We stopped by Stuckey GMC Altoona to test drive a vehicle. Kenny Kim was the sales professional. He was very knowledgeable about the vehicle, was very friendly and helpful in every way possible. We ended up purchasing the vehicle and it was a smooth transaction from beginning to end, thanks to Kenny and Ian. Ian took care of our necessary paperwork. He also was very knowledgeable, friendly and helpful. I would recommend this dealership for an excellent vehicle purchase experience. More

Grrrrrreat Brittany Thompson was very professional with my sale. It was fast and easy and she explained everything to me so I understood the car and sale. Next Brittany Thompson was very professional with my sale. It was fast and easy and she explained everything to me so I understood the car and sale. Next time I look for a car she will be the first person I go or recommend others to. More

New Forester This is the 4th Subaru that we have bought from Jerry. He is very kind. He helps us get up to speed with the new technology. We often need a refresher This is the 4th Subaru that we have bought from Jerry. He is very kind. He helps us get up to speed with the new technology. We often need a refresher and he is very patient. We look forward to dealing with him in the future. 5 Star Employee! More

Husband just looking Husband went in looking for an awd that is better on gas. Although it wasnt till we got home that we realized the car was fwd. A lil disappointed in Husband went in looking for an awd that is better on gas. Although it wasnt till we got home that we realized the car was fwd. A lil disappointed in that. But overall our experience was great. Kenny was very helpful , very friendly, and accomodating. More

Great car buying Experience Aaron and the Stuckey GMC team were extremely helpful and patient while helping my wife and I find her new vehicle. They brought vehicles up front an Aaron and the Stuckey GMC team were extremely helpful and patient while helping my wife and I find her new vehicle. They brought vehicles up front and ran all over the lot to ensure my wife had the easiest experience while becoming the most informed before choosing her car. Aaron was a fantastic salesman. He was not overbearing, and he ensured that we had all the information we wanted or needed before we purchased our Acadia. More

It's pretty, but. So, my husband and I were happy with our experience the day of the purchase of a 2018 Hyundai Tucson. It was a beautiful Caribbean blue, like I was sp So, my husband and I were happy with our experience the day of the purchase of a 2018 Hyundai Tucson. It was a beautiful Caribbean blue, like I was specifically looking for, and it was a good price (although I was a little turned off that it was previously a rental vehicle, but I figured that was a small price to pay for a good deal. Perhaps mistake number one). Our salesman, Kyle, was very pleasant and not at all pushy. I am wishy-washy and was struggling to make a decision whether to purchase or not, but he didn't seem at all phased at giving us adequate time to go back out and look at it again, or to keep changing the amount of the down-payment to get our payment to where we felt comfortable. He answered any questions we had, and was accommodating for any concerns we had. Such as: there were a few scuff marks on the body of the car. One was particularly bad, on the driver's side door. But he said it was no problem at all, they would buff it out for us. Also when we were test driving it, we noticed the A/C was not working. He assured us it was no problem, they would fix that, too. He made me feel confident they could get it fixed, so I figured it wasn't a problem (mistake number two. Lesson learned: if you test drive a vehicle and notice something wrong, have them fix it BEFORE you buy the vehicle, and maybe even test drive it a day or two to make sure it's truly fixed!) But I didn't know then what I know now, so he said that, while we were filling out paperwork and such, they would take it back and recharge the A/C and fix the scuff marks. Well, we get everything squared away to make the purchase official and are finally ready to leave. We come around to the driver's side and, low and behold, the worst spot is even worse. They ate right through the paint! My heart dropped into my stomach. But, again, they assure us that we can set up a time to drop it off and they will fix the spot. They will also provide us with another car as a loaner in the meantime. I was a little nervous, but I couldn't believe they'd loan us another almost brand-new vehicle in the meantime, so that did help to appease me. On the way home, I realized the A/C still was not working. My husband called later to let them know, and they said they would plan to look at it while they were fixing the door. I think they ended up having the car for about 2 weeks, give or take, because the part they needed was on back order. I was miffed because I just bought this new vehicle and, of course, I wanted to drive it, but I understood that this sort of thing can happen, so I tried to be patient. They finally called us back and said the A/C is all fixed. Yay! We went to pick it up and, when we got in it, it was indeed cold inside. We decided to stop at a grocery store on the way home. We leave and, surprise, surprise, the A/C is not working! Did they temporarily fix it and it broke again, or did they blow cold air into the car to make us think it was fixed? At this point, I'm really starting to wonder. My husband called the next day and asked if we could just take it to our local Hyundai dealer (we live about an hour away), and they said sure. To make a long story slightly shorter, it's been taken back and forth to our local Hyundai dealer. After changing several parts, they think they finally have it figured out: possibly 1 of 12 wires connected to the A/C. They're talking to the head honchos now, trying to convince them to just let them change all 12 wires so they make sure they get the right one, if it is in fact a faulty wire. They're expected to have it for another week or so. Meanwhile, I'm making payments on a car I've had MAYBE 15 days at the most since I bought it almost 2 months ago (May 25). My husband has contacted Kyle who, all of a sudden, doesn't seem to care as he didn't get back to my husband. Despite the fact that my husband hinted to him that he buys a new truck every 4 or 5 years and it's almost time, so you'd think that he'd want to keep us happy so we'd buy from them. Not that I think I'll ever buy from them again. I'm tempted to just try to sell the stupid thing when (if?) I ever get it back. By the way, I named it Pita, as in Pain in the *ss. More

Easy car buying I had zero problems from the moment I stepped on the lot. They let me do my own thing no pressure and if I had a question they were quick to answer it I had zero problems from the moment I stepped on the lot. They let me do my own thing no pressure and if I had a question they were quick to answer it for me. I would highly recommend this place! More

Extremely helpful Nick Bennett and the Stuckey team was extremely helpful and understanding with the situation that I am currently in. They gave me a dealer plate so t Nick Bennett and the Stuckey team was extremely helpful and understanding with the situation that I am currently in. They gave me a dealer plate so that I could still drive my trade until my situation was completed with my new truck More

Excellent Service and Very Professional Atmosphere! My first experience with the Stuckey Automotive Group was outstanding. I was greeted almost immediately upon entering the doors and was treated wi My first experience with the Stuckey Automotive Group was outstanding. I was greeted almost immediately upon entering the doors and was treated with courtesy and professionalism throughout the process of purchasing my vehicle. I primarily worked with Sales Professional Tyler Gibbons but received a tremendous amount of support and information from Jim Heffelfinger as well. Great service and will definitely recommend them to future interested customers. Best, Matthew J. Olson More

Easy going and quick We came in a late and wanted to see a couple vehicles. Our salesperson Kenny K was easy going, not pushy, and let us have our privacy to discuss our d We came in a late and wanted to see a couple vehicles. Our salesperson Kenny K was easy going, not pushy, and let us have our privacy to discuss our decision. We were in late and he and the finance department stayed after hours to get us all finished up. Only down fall is we didn’t get what we were hoping for our trade in. Other than that no complaints! Loving our new Nissan Rogue sport! More