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Stroudsburg Mitsubishi
East Stroudsburg, PA
59 Reviews
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Showing 59 reviews
September 19, 2020
One of the best experience I have had purchasing a car. Rodney was very helpful. I would hesitate to continue coming to Halterman’s for my future purchases. Rodney was very helpful. I would hesitate to continue coming to Halterman’s for my future purchases. More
by John
Employees Worked With
Lisa, John Averett, Jeremy Baker, Chris DeLeo, Eric McNicholas, Nick Purpura, Betsy Botsko, Jalynn Bruder, James Molina, Isabel Quiles, Rodney Wilson, Sr.
September 05, 2020
Halterman's sold me my 2nd car. It was a brand new Mitsubishi Mirage with $0 down and a terrible credit report. That's incredible! If it wasn't for the sales person, John Averett, this sale wouldn't Mitsubishi Mirage with $0 down and a terrible credit report. That's incredible! If it wasn't for the sales person, John Averett, this sale wouldn't have happened. John's professionalism and customer service were outstanding. I drove home in a brand new car in just a few hours. I was so excited. I'm going to tell all my family and friends. Keep up the outstanding work. Sincerely, Todd Hoskins More
by todd.hoskins1
Employees Worked With
John Averett, Freddy Maldonado
August 29, 2020
I met Chris last summer when we purchased my wife’s Tacoma. He was stuck with a very difficult customer and handled it very well. I was happy to work with him today and my second Haltermans purchase w Tacoma. He was stuck with a very difficult customer and handled it very well. I was happy to work with him today and my second Haltermans purchase will not be the last! The Tundra is turkey approved. More
by sheaboone12
Employees Worked With
Ganesh Jagat, Chris DeLeo, Tammy Stoshick
August 15, 2020
I am truly impressed with this dealership and the crew members! The very first person I spoke with was Sarah, she answered all of my questions, set up my appointment, and made sure I was adequately prepa members! The very first person I spoke with was Sarah, she answered all of my questions, set up my appointment, and made sure I was adequately prepared with all the documents I would need if I decided to make a purchase at the appointment. I opted for a same-day appointment. The moment we walked into the dealership we were treated with the utmost respect. I can't remember the name of everyone we interacted with, but they were all wonderful. The main sales person was Nick and he was great! I was interested in looking at specific car I saw online, and after doing a tiny bit of paperwork he brought the car around for me to test drive. The car was nice, but I was still a bit unsure, about buying a used car. Nick was extremely emphatic, he was able to relate with personal experience, and made me feel more at ease. He understood my concerns and was willing to answer every single one of my questions. I choose to say yes to the car, but when Nick ran the numbers with the help of Freddy, they discovered that they had the exact same car in stock but in a newer model with a monthly price difference of less than $100! They gave me the option to look at the new car or just continue with my first pick. Even though it was the same type of car, I asked to test drive the new model and it sealed the deal. I walked in, unsure about buying another used car and with a relatively low budget, but thanks to the amazing team at Haltermans I left with a brand new car, zero worries, and stayed within my budget! I couldn't have had a better experience. I am so thankful that they took the initiative to see if there were any other cars available that would meet my requirements. They truly went above and beyond to make sure I was satisfied. I highly recommend this dealership and especially the sales representative Nick Purpura. More
by Gabrielle
Employees Worked With
Nick Purpura, Freddy Maldonado, Sara Tait
August 06, 2020
very helpful we came in and got a new mitsubishi outlander sport and had a great time, all of the people helped us out and nick even helped us get insurance done s we came in and got a new mitsubishi outlander sport and had a great time, all of the people helped us out and nick even helped us get insurance done so we could understand what they were asking of us very nice people More
by czykeli
Employees Worked With
Nick Purpura
July 27, 2020
I had an excellent experience purchasing my new Mitsubishi Outlander GT from them. Their customer service was superb and the communication was effective from beginning to end. Isabel answers al Mitsubishi Outlander GT from them. Their customer service was superb and the communication was effective from beginning to end. Isabel answers all of my purchasing questions without error. Fred found the best financing rates affordable and acclimated to my budget. Tammy sealed signed and delivered my deal with their newly electronic signing process. Everyone’s area of expertise was precise even amongst the COVID pandemic. I would highly recommend this dealership. More
by Candice Hall
Employees Worked With
Freddy Maldonado, Isabel Quiles, Tammy Stoshick
January 17, 2020
Service Department Woes Haltermans is not a horrible place. I just want to share an experience so that you can make informed decisions. A horrible service advisor named B Haltermans is not a horrible place. I just want to share an experience so that you can make informed decisions. A horrible service advisor named Brian Dipasquale has always been a boon to work with. Unprofessional and demeaning in every way, he has shown no concern for my needs as a customer. He acts like he doesn't even want to work there. Let’s just say that we have had a few exchanges that were negative in nature. On December 3rd, 2019 I took the vehicle Halterman's with concerns about my rear calipers and brake pad wear. One service advisor told me to bring the vehicle in for free, but Brian happened to be the advisor who greeted me again. He tried to charge me and things got ugly once again as I asked for the original advisor who helped me over the phone. Needless to say, they saw my vehicle and inspected it free of charge. They found no issues. Now, January 17th, 2020, I visited my mechanic for rear brake pad replacement, but before beginning the job, he pointed out the fact that that a wheel lock was missing from my vehicle. I’ve been driving since December 3rd with 4 out of the 5 lugs in one of my wheels! I’m my glove compartment, he also found one fresh /brand new lug inside the pouch holding the wheel lock key. So, how could this wheel lock come off simply from driving for a little over a month? I promptly called Halterman's about this and they told me to take the vehicle in. So, I took it that same day, and whom did I encounter? Brian again. After another negative exchange of words, I spoke with other reps who said the following: “Maybe someone tried to steal the wheel.” The problem with that is the fact that the wheel lock was what would have been removed to steel said wheel. So, the thief removed the wheel lock and left 4 regular lugs? They somehow removed the lock (with no key) then decided to leave the wheel? The other explanation was “maybe it just came off during the month of driving. Really? That doesn’t even make sense. I was then told about the rigorous steps Haltermans takes when reinstalling lugs etc. Bottom line: Halterman's wouldn’t help replace the locks, and they refused to take responsibility for their work performed. Honestly, how can a wheel lock just come off of a wheel? They were the last service department to touch the vehicle. Lastly, could Brian have anything to do with this? I’ll never know. But what I do know is that I will not trust Brian from Halterman's service department ever again. Meanwhile, if I want to have 4 wheel locks again, I have to spend $500.00 for a new set of 4. More
by Leimurd
Employees Worked With
Brian Dipasquale
November 26, 2017
best experience ever at a dealership! I have always had issues when I went to buy a vehicle at a dealership. When I went to halterman's Mitsubishi I was greeted by Larry, and he was polite I have always had issues when I went to buy a vehicle at a dealership. When I went to halterman's Mitsubishi I was greeted by Larry, and he was polite and he was helpful and he tried to do his best to help me. We worked on what I would be able to afford and what I liked. The next day I came up with my parents and I had a different vehicle in mind and he wasn't upset or angry, he was extremely helpful and I ended up choosing the second vehicle. I never had such a helpful, patient, and courteous car dealer before. Larry was exceptional in knowing how to deal with me and my parents who are not easy to deal with, LOL. And I would recommend him and the dealership to anyone I know who is looking for a new or used car. More
by Jennielynn1970
Employees Worked With
Larry Moucha
November 20, 2017
Buying Experience I purchased a new Mitsubishi Outlander SEL on 11/18/17 and found the experience to be very good. Eric McNicholas (salesman) was very professional, kno I purchased a new Mitsubishi Outlander SEL on 11/18/17 and found the experience to be very good. Eric McNicholas (salesman) was very professional, knowledgeable and courteous. Steve Heller (Sales Manager), and Albert Lanigan ( Finance Mgr.) were also a pleasure to do business with. I'd recommend Halterman's Mitsubishi to anyone interested in a new Mitsubishi. More
by bobg1726
Employees Worked With
Albert Lanigan, Steven Heller
January 27, 2017
Pleasant service experience! Bringing a car into a dealership service center can be anxiety ridden, not so here at Halterman's Toyota in East Straudsburg. All the people were ex Bringing a car into a dealership service center can be anxiety ridden, not so here at Halterman's Toyota in East Straudsburg. All the people were extremely polite, friendly and helpful. The dealer ownership there should be very proud of their service department, especially Clint and the ladies behind the payment counter. The customer service there was superlative. Thank you! More
by Joe
Employees Worked With
Clint
