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Strosnider Chevrolet
Hopewell, VA
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Shaun Carmichael helped me purchase my first car and helped my dad with selling his car. Super nice and patient with me as I was new to this whole thing. I was able to get into my dream car and stay wit helped my dad with selling his car. Super nice and patient with me as I was new to this whole thing. I was able to get into my dream car and stay within my budget with his help!! :) More
I Just bought my truck on 31 July, Shaun Carmichael was my Salesman. The dealership contacted me as soon as I reached out about a vehicle and sent me two videos about the truck. Shaun came in on his day of my Salesman. The dealership contacted me as soon as I reached out about a vehicle and sent me two videos about the truck. Shaun came in on his day off to help me since Saturday was the only day I could come look at the truck. He made a deal for close to the price I wanted and made sure the truck had a fresh oil change and inspection before I left. Everyone was very polite and helpful, but Shaun was patient and courteous with me while made my decision on buying the truck Thanks Shaun for your help. More
I got my car in January and the salesman was ok even though I had to go back a few times for things he missed. Not a huge deal, it happens. But, I got an additional warranty and needed to use it to g though I had to go back a few times for things he missed. Not a huge deal, it happens. But, I got an additional warranty and needed to use it to get a new key fob. I had to go back there 3 times because 1-no one ordered it when I asked, 2-they ordered the wrong fob, 3-they never reordered it when I asked. In addition, no one even called me when the wrong one came in (I finally called them), they made ME call the warranty (that THEY sold me) to see if it was a covered item, and lastly, I called to see if the correct one had come in yet and the guy in service said he wanted to be sure it wasn't in before he ordered it again and said he'd call me the next day and GUESS WHAT?? No call. I also waited for a scheduled oil change for an hour and 1/2 and when I finally asked about it it seemed pretty obvious that they had forgotten me. I SCHEDULED IT!! I was patient then but I am DONE!! I'm switching to the one in Chester. Not only ridiculous but the service guy doesn't even care that he has lost me because it was pretty obvious last time we talked that I had had enough. More
Mike was the best!! He helped me get the car that was best suited for me! Walked me through everything, he wasn’t so pushy like most people are that work at dealerships. Excellent service. All the staff best suited for me! Walked me through everything, he wasn’t so pushy like most people are that work at dealerships. Excellent service. All the staff at strosnider are extremely sweet as well! Candy, Kevin, Mike and a few other had congratulated many of times on my new Hyundai! Highly recommend. Awesome people!!(: More
Great Service….Shaun (salesperson) was very helpful..I drove from Maryland to get this vehicle and it was everything I wanted and more. Rob (Finance) was very helpful and nice and did everything to accomm drove from Maryland to get this vehicle and it was everything I wanted and more. Rob (Finance) was very helpful and nice and did everything to accommodate me with my purchase. I met the General Manager (or General Sales Manager) but failed to get his name, however he greeted me with great smiles and had a normal conversation not about my purchase but other things, which made me feel welcomed to this dealership. I would definitely come THIS FAR to make another purchase. You are treated not as a customer but treated as family. I appreciate you Shaun, Rob and General Manger. You guys did that…… More
Carlos Martinez is the best!!! Very professional and honest. This man is very patient. I would definitely recommend him to all military people around Fort Lee! honest. This man is very patient. I would definitely recommend him to all military people around Fort Lee! More
From the time we received contact from Candy at first via text from the internet she was very attentive. She was there waiting to greet us when we arrived and after that she really went above and beyond to text from the internet she was very attentive. She was there waiting to greet us when we arrived and after that she really went above and beyond to help us get our truck! I would definitely recommend her if your interested in a new or used vehicle. She will make you her top priority! More
Poor customer service. Made an appointment and was confirmed, when I showed up no one even knew to expect me. Was handled by a sales person whose attention was divided by other customers. Was also g confirmed, when I showed up no one even knew to expect me. Was handled by a sales person whose attention was divided by other customers. Was also given the impression that they DID NOT try everything they could to get me a vehicle. And the end resulting attitude was "Oh well. so sorry", They do not live up to the core values they advertise and care less about the customer and more about the bottom line. I have had much better experiences from grocery clerks. I think they need to own up to the face that they are a mediocre dealership who does the bare minimum. More
Had both my 2005 and 2014 Corvette serviced here and very pleased with the technician's attention to detail. Never had to take the car back for the same problem-fixed right the first time! So, when it cam pleased with the technician's attention to detail. Never had to take the car back for the same problem-fixed right the first time! So, when it came time to purchase a new corvette, which is mid engined for the first time, I ordered from Strosnider as I value their service and attention to detail. Their pricing was very competitive and after what seemed like an eternity, the delivery of my 2021 Red Mist 2Lt Z51 MRC equipped corvette could not have been any better if Tadge Juechter (Corvette Chief Engineer) himself had delivered the car!! Shaun Carmichael was my salesperson and was well informed, had a great sense of humor, answered all my questions promptly and no B.S.! Andy Sheetz handled all the paperwork and explained all the additional warranties available at the time of purchase while being the consummate professional-never crossing the line between informing vs. pressuring. I heartily recommend Strosnider Chevrolet without hesitation or reservation. More
I just had another perfect service at Strosnider Chevrolet. My Service Technician Jeremy W. kept me informed throughout my service and addressed all my concerns He is very approachable, professional Chevrolet. My Service Technician Jeremy W. kept me informed throughout my service and addressed all my concerns He is very approachable, professional, and knowledgeable. For great service I highly recommend Strosnider Chevrolet. More