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Strong Volkswagen - Service Center

Salt Lake City, UT

3.7
225 Reviews

225 Reviews of Strong Volkswagen - Service Center

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March 08, 2021

Jose did a fine job of taking care of our service on our favorite car, "The Bug". Everything tune-up and oil change and a loaner car! More

by Bobsittingbird2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe
Apr 08, 2021 -

Strong Volkswagen responded

Bod, Thank you for your five star review and feedback. We are so please to know that Jose was able to exceed all of your expectations during your visit in our service department. We value your business and look forward to working with you again soon. Please let us know if you need anything. Strong Volkswagen Team!

March 06, 2021

The VIP service is only available Monday thru Friday and is the only to get car washes, Really inconvenient there's no automatic for 24/7 use More

by westermanjeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devan Newbold
Apr 06, 2021 -

Strong Volkswagen responded

Thank you for your feedback. Yes our VIP department is only open Monday thru Friday from 9-5. I will pass along your feedback to the proper management. Strong Volkswagen Team!

January 30, 2021

My name is Dave and I have had my Jetta for just over a month now. I went down to purchase accessories to customize her look. Gene in Parts quickly had my order placed and was able to get me to Kevin in S More

by violentlyhappy1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Gene
Mar 03, 2021 -

Strong Volkswagen responded

Dave, Thank you for your five star review and feedback. We are pleased to know that our dealership has been able to exceed all of your expectations in every department. Please let us know if you need anything in the future. Strong Volkswagen Team!

January 16, 2021

The first time we called to get our car serviced, we were told we had to make an appointment. We live 50 miles away and didn’t know when we’d be back in slc. The next time we called to make an appt, they tol More

by LBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who worked on our car
Feb 12, 2021 -

Strong Volkswagen responded

Thank you for your review and feedback. Oil changes are first come first service Monday thru Friday and appointment only on Saturday's. We apologize for any misunderstanding or miss communication during your experience. We hope to work with you again soon, please let us know if you need anything. Strong Volkswagen Team!

December 17, 2020

The customer service is exceptional and I have never had an issues. The only reason why I am giving you a 4 star rating is because I serviced my car here multiple times and not one time I was advised th More

by Edwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hunsaker
Jan 14, 2021 -

Strong Volkswagen responded

Edwin, Thank you for your review and feedback. We value your business and appreciate you letting us continue to earn your business. Please reach out if you need anything in the future. Strong Volkswagen Team!

November 10, 2020

Chip is an amazing service employee. Has patience and explains the process. Does what ever it takes ti help. Why i always choose Volkswagen. V More

by alanruelas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We are so happy to hear that Chip was able to give you the best service experience. We look for ward to working with you again soon. Please let us know if you need anything. Strong Volkswagen Team!

October 12, 2020

I had an appointment at Strong Volkswagen this past Saturday, to get my 2020 Tiguan serviced. I was in and out very quickly, and thay did a great job. More

by Mike Puentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Oct 20, 2020 -

Strong Volkswagen responded

Mike, Thank you for your five star review and feedback. We are so happy that our service department was able to get you in and out as quickly as possible. We value your business and hope to work with you again soon. Please reach out if you need anything. Strong Volkswagen Team!

October 10, 2020

They were really helpful all along the way. I took my car in for service and needed a ride and within minutes I had a ride. More

by New customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hunsaker
Oct 13, 2020 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We are so happy you were able to take advantage of our complementary Uber to make your wait more enjoyable. Please reach out if you need anything. Strong Volkswagen Team!

October 03, 2020

My service matter was a routine maintenance and low tire pressure issue. Joe Wolfe recommended rotating the tires as well. Got a text when the service was completed. Joe went over everything that was don More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe
Oct 06, 2020 -

Strong Volkswagen responded

Sam, Thank you f or your five star review and feedback. We value your business and are pleased to know that Joe made your service experience easy and Painless. Please reach out if you need anything. Strong Volkswagen Team!

September 13, 2020

Strong Volkswagon has been our preferred do Euler for about eight years, they always do an exceptional job. They always, and only, do what needs to be done. More

by dbminerfamily@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We value you your business and appreciate your loyalty to not only Strong but the Volkswagen brand. We look forward to working with you again soon. Please reach out if you need anything. Strong Volkswagen Team!

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