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Strong Volkswagen - Service Center

Salt Lake City, UT

3.8
223 Reviews

223 Reviews of Strong Volkswagen - Service Center

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January 30, 2021

My name is Dave and I have had my Jetta for just over a month now. I went down to purchase accessories to customize her look. Gene in Parts quickly had my order placed and was able to get me to Kevin in S More

by violentlyhappy1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Gene, Alex Juarez
Mar 03, 2021 -

Strong Volkswagen responded

Dave, Thank you for your five star review and feedback. We are pleased to know that our dealership has been able to exceed all of your expectations in every department. Please let us know if you need anything in the future. Strong Volkswagen Team!

January 16, 2021

The first time we called to get our car serviced, we were told we had to make an appointment. We live 50 miles away and didn’t know when we’d be back in slc. The next time we called to make an appt, they tol More

by LBW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know who worked on our car
Feb 12, 2021 -

Strong Volkswagen responded

Thank you for your review and feedback. Oil changes are first come first service Monday thru Friday and appointment only on Saturday's. We apologize for any misunderstanding or miss communication during your experience. We hope to work with you again soon, please let us know if you need anything. Strong Volkswagen Team!

December 17, 2020

The customer service is exceptional and I have never had an issues. The only reason why I am giving you a 4 star rating is because I serviced my car here multiple times and not one time I was advised th More

by Edwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hunsaker
Jan 14, 2021 -

Strong Volkswagen responded

Edwin, Thank you for your review and feedback. We value your business and appreciate you letting us continue to earn your business. Please reach out if you need anything in the future. Strong Volkswagen Team!

November 10, 2020

Chip is an amazing service employee. Has patience and explains the process. Does what ever it takes ti help. Why i always choose Volkswagen. V More

by alanruelas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We are so happy to hear that Chip was able to give you the best service experience. We look for ward to working with you again soon. Please let us know if you need anything. Strong Volkswagen Team!

October 12, 2020

I had an appointment at Strong Volkswagen this past Saturday, to get my 2020 Tiguan serviced. I was in and out very quickly, and thay did a great job. More

by Mike Puentes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Alex Juarez
Oct 20, 2020 -

Strong Volkswagen responded

Mike, Thank you for your five star review and feedback. We are so happy that our service department was able to get you in and out as quickly as possible. We value your business and hope to work with you again soon. Please reach out if you need anything. Strong Volkswagen Team!

October 10, 2020

They were really helpful all along the way. I took my car in for service and needed a ride and within minutes I had a ride. More

by New customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hunsaker
Oct 13, 2020 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We are so happy you were able to take advantage of our complementary Uber to make your wait more enjoyable. Please reach out if you need anything. Strong Volkswagen Team!

October 03, 2020

My service matter was a routine maintenance and low tire pressure issue. Joe Wolfe recommended rotating the tires as well. Got a text when the service was completed. Joe went over everything that was don More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe
Oct 06, 2020 -

Strong Volkswagen responded

Sam, Thank you f or your five star review and feedback. We value your business and are pleased to know that Joe made your service experience easy and Painless. Please reach out if you need anything. Strong Volkswagen Team!

September 13, 2020

Strong Volkswagon has been our preferred do Euler for about eight years, they always do an exceptional job. They always, and only, do what needs to be done. More

by dbminerfamily@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We value you your business and appreciate your loyalty to not only Strong but the Volkswagen brand. We look forward to working with you again soon. Please reach out if you need anything. Strong Volkswagen Team!

September 10, 2020

Want to send out major thanks to the repair team there at strong vw. Bought a 2020 brand new car, after tint was put on and time to let it sit found out drivers window didnt work. Jose needs a raise as kept More

by alyciapeterson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jose
Sep 11, 2020 -

Strong Volkswagen responded

Thank you so much for your five star review and valued feedback, i will be sure to pass along your feedback to the manager over Jose. We appreciate your business and hope to work with you again soon so please reach out if you need anything. Strong Volkswagen Team!

September 09, 2020

We drive down to Strong's from Sandy. Would rather spend more driving time to get the kind of service we do there. The Service Department is so nice & upbeat. More

by Pellibaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Strong Volkswagen responded

Thank you foe your five star review and feedback. We are so pleased to have been able toe earn your business. We do our best to ensure that customer service is our top priority. We look forward to contentiously working with you again in the future, Please reach out if you need anything. Strong Volkswagen Team!

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