Strong Volkswagen - Service Center
Salt Lake City, UT
223 Reviews of Strong Volkswagen - Service Center
My name is Dave and I have had my Jetta for just over a month now. I went down to purchase accessories to customize her look. Gene in Parts quickly had my order placed and was able to get me to Kevin in S month now. I went down to purchase accessories to customize her look. Gene in Parts quickly had my order placed and was able to get me to Kevin in Service to install the in stock items the same day. Great people to work with! I look forward to my next service when the remaining items are ready for installation. More
The first time we called to get our car serviced, we were told we had to make an appointment. We live 50 miles away and didn’t know when we’d be back in slc. The next time we called to make an appt, they tol told we had to make an appointment. We live 50 miles away and didn’t know when we’d be back in slc. The next time we called to make an appt, they told us to just stop by and they’d work us in. When we got there, we were told we had to have an appointment and they couldn’t take us. The service requirements are not consistent. Other than that, it was a good experience More
The customer service is exceptional and I have never had an issues. The only reason why I am giving you a 4 star rating is because I serviced my car here multiple times and not one time I was advised th an issues. The only reason why I am giving you a 4 star rating is because I serviced my car here multiple times and not one time I was advised that my car needed an alignment. This ended up costing me over $1000 for replacing my four tires (the recommendation was to replace the two front tires but I don't like to half doing replace things on my car) the problem was I had uneven wear of my front tires and back, strong VW rotated my tires and did not advise me or notice the car needed an alignment. This definitely erode some of the trust I have on whether or not my car is properly being maintain based on the tech recommendations but I am not a mechanic and decided to give the dealer the benefit of the doubt and take the chance to continue to perform all the maintenance needs at this location. My decision to keep doing business here was mainly impacted again for the exceptional customer service I received is always a five star on that aspect. More
Chip is an amazing service employee. Has patience and explains the process. Does what ever it takes ti help. Why i always choose Volkswagen. V explains the process. Does what ever it takes ti help. Why i always choose Volkswagen. V More
I had an appointment at Strong Volkswagen this past Saturday, to get my 2020 Tiguan serviced. I was in and out very quickly, and thay did a great job. Saturday, to get my 2020 Tiguan serviced. I was in and out very quickly, and thay did a great job. More
My service matter was a routine maintenance and low tire pressure issue. Joe Wolfe recommended rotating the tires as well. Got a text when the service was completed. Joe went over everything that was don pressure issue. Joe Wolfe recommended rotating the tires as well. Got a text when the service was completed. Joe went over everything that was done and showed me a chart of my brake wear. That was above and beyond information that even Audi never did for me. Joe was professional, polite, and very efficient. More
Strong Volkswagon has been our preferred do Euler for about eight years, they always do an exceptional job. They always, and only, do what needs to be done. about eight years, they always do an exceptional job. They always, and only, do what needs to be done. More
Want to send out major thanks to the repair team there at strong vw. Bought a 2020 brand new car, after tint was put on and time to let it sit found out drivers window didnt work. Jose needs a raise as kept strong vw. Bought a 2020 brand new car, after tint was put on and time to let it sit found out drivers window didnt work. Jose needs a raise as kept in touch with my neurotic self and said that it would be fixed and it was fixed within the time frame he said. Please give him a raise More
We had an excellent service, experience! Strong is great! We had our vehicle towed and needed a new battery on a Saturday! We were able to get the same day! great! We had our vehicle towed and needed a new battery on a Saturday! We were able to get the same day! More