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Strong Volkswagen - Service Center

Salt Lake City, UT

3.8
223 Reviews

223 Reviews of Strong Volkswagen - Service Center

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August 20, 2021

Best customer service in the nation! They never try to sell you parts that you don't need. More

by Mikey8525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hunsaker, Joe Wolfe, Gerrit Kay, Sam Chapman, Gary Unck, Scott McLaurin, Angel Poblete, Austin Chalk, Brevin Hunsaker
August 18, 2021

They did a great job with mg tiguan and they did iy fast. Thank you More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Juarez, Megan Smith
June 07, 2021

Amazing! Service dept people are very knowledgeable and are very easy to work with. All work was completed to my satisfaction and I will definitely visit again. More

by RedGGlass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hunsaker, Joe Wolfe, Sam Chapman, Brevin Hunsaker, Alex Juarez
May 24, 2021

Fast, very helpful! I arranged everything over the phone and just had to pay and pickup my vehicle. The parts came in quickly and everything was fixed to my satisfaction! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Juarez
May 16, 2021

Excellent customer service! Very attentive to our requests & the needs of our vehicle which is new! Also, had to drive an hour to receive service More

by Jalosgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrit Kay
May 09, 2021

My service was Very efficient and honest- they kept me informed as I waited-it was good pricing with a coupon available.I would highly recommend. More

by Jannamurray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Smith
May 06, 2021

Had a minor issue with my Tiguan. My sales rep, Andy, made arrangements with the service dept. to get my car in the next day. The problem was resolved in a timely and professional manner. More

by MT68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jorgensen
April 12, 2021

Check in was efficient. Check out was especially good. The timing was perfect. Always friendly, sincerely helpful staff. Assessment of my car also good. Love the free car wash and the discount mailed to m More

by baraka19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The xx in girls name not on list. I don’t know who worked on my car.
May 26, 2021 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We are thrilled to know that we were able to meet all of you wants and needs during your time in our service department. We look forward to working with you again soon. Please reach out if you need anything. Strong Volkswagen Team!

March 08, 2021

Jose did a fine job of taking care of our service on our favorite car, "The Bug". Everything tune-up and oil change and a loaner car! More

by Bobsittingbird2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe
Apr 08, 2021 -

Strong Volkswagen responded

Bod, Thank you for your five star review and feedback. We are so please to know that Jose was able to exceed all of your expectations during your visit in our service department. We value your business and look forward to working with you again soon. Please let us know if you need anything. Strong Volkswagen Team!

March 06, 2021

The VIP service is only available Monday thru Friday and is the only to get car washes, Really inconvenient there's no automatic for 24/7 use More

by westermanjeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Devan Newbold
Apr 06, 2021 -

Strong Volkswagen responded

Thank you for your feedback. Yes our VIP department is only open Monday thru Friday from 9-5. I will pass along your feedback to the proper management. Strong Volkswagen Team!

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