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Strong Volkswagen - Service Center

Salt Lake City, UT

3.7
225 Reviews

225 Reviews of Strong Volkswagen - Service Center

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September 07, 2021

Great service writers!! Constantly communicating about Great service writers!! Constantly communicating about repairs and issues. They allow me to drop off my vehicles without an appointment and even whe More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Sep 09, 2021 -

Strong Volkswagen responded

David, Thank you for your five star review and feedback. We value your business and look forward to working with you again soon. Please reach out if you need anything. Strong Volkswagen Team!

September 06, 2021

I had an appointment and when I arrived the service writer was ready for me. The servicing on the car was prompt and completed it a very shot time. I was completely satisfied. More

by hgrey
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Best customer service in the nation! They never try to sell you parts that you don't need. More

by Mikey8525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hunsaker, Joe Wolfe, Gerrit Kay, Sam Chapman, Gary Unck, Scott McLaurin, Angel Poblete, Austin Chalk, Brevin Hunsaker
August 18, 2021

They did a great job with mg tiguan and they did iy fast. Thank you More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Juarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Smith
June 07, 2021

Amazing! Service dept people are very knowledgeable and are very easy to work with. All work was completed to my satisfaction and I will definitely visit again. More

by RedGGlass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hunsaker, Joe Wolfe, Sam Chapman, Brevin Hunsaker
May 24, 2021

Fast, very helpful! I arranged everything over the phone and just had to pay and pickup my vehicle. The parts came in quickly and everything was fixed to my satisfaction! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021

Excellent customer service! Very attentive to our requests & the needs of our vehicle which is new! Also, had to drive an hour to receive service More

by Jalosgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrit Kay
May 09, 2021

My service was Very efficient and honest- they kept me informed as I waited-it was good pricing with a coupon available.I would highly recommend. More

by Jannamurray1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Smith
May 06, 2021

Had a minor issue with my Tiguan. My sales rep, Andy, made arrangements with the service dept. to get my car in the next day. The problem was resolved in a timely and professional manner. More

by MT68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jorgensen
April 12, 2021

Check in was efficient. Check out was especially good. The timing was perfect. Always friendly, sincerely helpful staff. Assessment of my car also good. Love the free car wash and the discount mailed to m More

by baraka19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The ck in girls name not on list. I don’t know who worked on my car.
May 26, 2021 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We are thrilled to know that we were able to meet all of you wants and needs during your time in our service department. We look forward to working with you again soon. Please reach out if you need anything. Strong Volkswagen Team!

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