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Strong Volkswagen - Service Center

Salt Lake City, UT

3.7
225 Reviews

225 Reviews of Strong Volkswagen - Service Center

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July 22, 2022

When I need my car serviced. Strong is too busy. Every time I own a 2022 Tiguan. So I go to a different place. But I bought my car there. You would think they would be better and More

by pamalacrawford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don't know if I worked with any of them.
July 18, 2022

I bought a 2018 Tiguan earlier this year. We signed up for the vip program when we bought the car. I tried to use the loaner car service through the vip program but was unable to actually tal More

by gilbert.ekker
Recommend Dealer
No
Employees Worked With
Chip Bryson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Strong Volkswagen responded

Gilbert, I apologize for your frustration; the VIP program is run by the sales department so the service team can not request or schedule loaner cars for them. The best way to go about that would be using the Strong VW app, once downloaded, and signed into it there is a VIP button. Hit that button it will pull up what looks like an email, that goes directly to the VIP team. In regards to the Windshield and your insurance, we have submitted everything to your insurance company the rest of the wait is on them. Unfortunately, we cannot do anything further with out there approval, we hope you can understand. We just like most of the world right now are extremely short staffed. We appreciate your patience and understanding as soon as we hear from your insurance company we will let you know. Thanks again.

July 01, 2022

excellent customer service A+++ Chip was great , and everything was on time as promised Thanks Again More

by benzman444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Excellent Customer Service. Early completion and friendly. I will be back when I need my Tiguan serviced again. More

by Yelpats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 26, 2022

I've been totally disgusted and let down by what is trying to be known as the best Volkswagen dealership in the nation my car is still sitting and has not even been looked at due to their misrepresenta More

by Chef2923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Martin
April 28, 2022

Strong Volkswagen is the best! Service and Sale both have the goals to make every experience amazing! More

by Butterflymoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hunsaker, Joe Wolfe, Gerrit Kay, Sam Chapman, Scott McLaurin, Angel Poblete, Austin Chalk, Brevin Hunsaker
April 18, 2022

Love the ability to just come in and get things completed - unlike other vehicle dealers. Good suggestions of needs that are honest backed with prior work unlike the noted other vehicle dealer who just attem More

by bernard.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Strong Volkswagen responded

Bernard, Thank you for your five star review and feedback. We are so thrilled to know the Chip and the service team was to take great care of you and your vehicle while in our service department. We value your business and look forward to working with you more in the future. Please reach out if you need anything. Strong Volkswagen Team~

April 01, 2022

I have been visiting Strong Volkswagen for ten years. Their service department is the best that there is. They have always gone the extra mile for me to assist with warranty repair coverage and an endl More

by dbminerfamily@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Strong Volkswagen responded

Thank you for your five star review and feedback. We appreciate your business and value your loyalty not only to the Volkswagen brand but to our family owned and operated dealership. We look forward to working with you more in the future. Please reach out if you need anything. Strong Volkswagen

March 14, 2022

The service department is always great to work with. My car needed some extra TLC this time and Strong Volkswagen was able to provide it at a reasonable cost. I'm going back to Strong the next time I More

by joseph.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

Not bad service that’s good people it’s good information is good everything route More

by Nikola67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Yanez
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