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Strong Volkswagen - Service Center
Salt Lake City, UT
223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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223 Reviews of Strong Volkswagen - Service Center
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September 19, 2022
I would like to thank Megan for her out standing customer service which Strong VW "Service" Department lacks of. Megan is friendly, nice and very knowledgeable and goes the extra mile when working with you service which Strong VW "Service" Department lacks of. Megan is friendly, nice and very knowledgeable and goes the extra mile when working with you. Mr. Strong you need to hire more Megan's. I hope that she is being well compensated. Optional questions answered on my experience interacting with other employee in the Service Department. More
by Georgia
September 07, 2022
5TH IN LINE AT THE EXPRESS LINE FIRST THING IN THE MORNING. JUST TO BE THE 8 PERSON CHECKED IN. VERY DISSAPOINTED, ONE PERSON CHECKING 2 LINES UNTIL 7:45. MORNING. JUST TO BE THE 8 PERSON CHECKED IN. VERY DISSAPOINTED, ONE PERSON CHECKING 2 LINES UNTIL 7:45. More
by Shaw
Employees Worked With
Express line
August 01, 2022
This place is the best to work with! Friendly and transparent. Never any pressure to make a decision that I wasn’t ready for. I have them looking for another vehicle now. Thanks guys and Friendly and transparent. Never any pressure to make a decision that I wasn’t ready for. I have them looking for another vehicle now. Thanks guys and gals! More
by groverwerks
July 23, 2022
As always, fantastic people and fantastic service! I wouldn’t go anywhere else! strong VW is the best in the state! I wouldn’t go anywhere else! strong VW is the best in the state! More
by dusty
July 22, 2022
When I need my car serviced. Strong is too busy. Every time I own a 2022 Tiguan. So I go to a different place. But I bought my car there. You would think they would be better and Strong is too busy. Every time I own a 2022 Tiguan. So I go to a different place. But I bought my car there. You would think they would be better and make time for the people that bought their cars from strong. More
by pamalacrawford
Employees Worked With
I don't know if I worked with any of them.
July 18, 2022
I bought a 2018 Tiguan earlier this year. We signed up for the vip program when we bought the car. I tried to use the loaner car service through the vip program but was unable to actually tal We signed up for the vip program when we bought the car. I tried to use the loaner car service through the vip program but was unable to actually talk to somebody who cared enough about it to help me! When I was able to talk to someone supposedly in the vip program all they would tell me was “go to the website and request a loaner car there”. I have not been able to find anything on the website about asking for a loaner car. So far the vip program has not helped me at all. Recently my wife brought the car in to get the windshield replaced and some other damage repaired. The service has been EXTREMELY slow and the service writer is also very difficult to contact. The service writer has been very slow while working with the insurance company to get authorization to do the repairs. So unless things drastically change I will not recommend this dealership to anyone else. More
by gilbert.ekker
Employees Worked With
