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Strong Volkswagen - Service Center

Salt Lake City, UT

3.7
225 Reviews
Call Service Center (801) 596-2200

225 Reviews of Strong Volkswagen - Service Center

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February 24, 2023

Ismael O didn't even help me when I came all wat from Ogden he just pawn me off across street to guy name Pedro won't come here again. Bad customer service here and waste of time. More

by 1Mamacita1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismael O
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Feb 24, 2023 -

Strong Volkswagen responded

1Mamacita1 my sincerest apologies. We have two stores. One store that only sells Brand New VW's and CPOs and one store that sells everything else used. After speaking with Ismael it sounded like the vehicle of interest was on the side of the street that Pedro works on. Ismael had no idea that this upset you but he has been through additional training to recognize better customer service. All of us here at Strong VW will do better at serving than the experience you had. Thanks for the input for our correction Joe Martin GSM

February 13, 2023

They take great care of me and my car. I bought a 2022 Taos. Best car I've ever had. More

by deeannac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teron Goodbeau, Brooke Leavitt, Eli Nielsen
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Feb 13, 2023 -

Strong Volkswagen responded

Thanks for sharing about your experience with Strong Volkswagen. We appreciate your business and hope to see you again soon! Alex Juarez alex.juarez@strongautogroup.com

January 15, 2023

Great Service great dealership. Quick turn around times. I highly recommend this dealership. I love my Volkswagen Atlas More

by MarkParis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Leavitt
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Jan 15, 2023 -

Strong Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mark, and it's great to hear about your excellent experience here at Strong Volkswagen. Alex Juarez alex.juarez@strongautogroup.com

November 11, 2022

great service, done same day and Joe was beyond good with his service and follow up. More

by tgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe
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Nov 13, 2022 -

Strong Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 22, 2022

Every time I visit I am greeted and treated well. I am in and out in no time. More

by New customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe
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October 12, 2022

Fast, efficient, friendly service. Got the problem taken care of. In and out with a smile. More

by Harley
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe
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September 19, 2022

I would like to thank Megan for her out standing customer service which Strong VW "Service" Department lacks of. Megan is friendly, nice and very knowledgeable and goes the extra mile when working with you More

by Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip Bryson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hunsaker, Joe Wolfe, Megan Smith
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September 07, 2022

5TH IN LINE AT THE EXPRESS LINE FIRST THING IN THE MORNING. JUST TO BE THE 8 PERSON CHECKED IN. VERY DISSAPOINTED, ONE PERSON CHECKING 2 LINES UNTIL 7:45. More

by Shaw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Express line
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August 01, 2022

This place is the best to work with! Friendly and transparent. Never any pressure to make a decision that I wasn’t ready for. I have them looking for another vehicle now. Thanks guys and More

by groverwerks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D. Newbold
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July 23, 2022

As always, fantastic people and fantastic service! I wouldn’t go anywhere else! strong VW is the best in the state! More

by dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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