Strong Volkswagen - Service Center

PCV Valve Replacment The service was fast and complete even though the service dept was swamped. Brian did a great job as my service coordinator and Javier did a great jo The service was fast and complete even though the service dept was swamped. Brian did a great job as my service coordinator and Javier did a great job as my mechanic. More

Mirror replaced I needed my rear view mirror replaced. I called to make sure it was in and told it was and just come in, no appointment needed. I always worry I will I needed my rear view mirror replaced. I called to make sure it was in and told it was and just come in, no appointment needed. I always worry I will get stuck waiting forever. They got me in fast and was done in a reasonable time. Brian Edmonds was professional and friendly. He even answered other questions I had. More

Great Customer Service Brian Edwards is the service guy I go to. He is always on top of all my needs and makes sure everything gets done correctly and on time. I only take m Brian Edwards is the service guy I go to. He is always on top of all my needs and makes sure everything gets done correctly and on time. I only take my car to Strong VW. They make you feel important and not just another car owner in for service. More

Once again Strong VW and Brain Edwards come through Second time back to correct a repair from another dealer. Job was completed this time. Brian was exception in his communication and follow through! Second time back to correct a repair from another dealer. Job was completed this time. Brian was exception in his communication and follow through! Thanks again! More

Lets me feel confident while traveling I have a 2001 Eurovan camper. This is an old vehicle and I often travel all over the country and beyond by myself. These guys keep "my baby" in great I have a 2001 Eurovan camper. This is an old vehicle and I often travel all over the country and beyond by myself. These guys keep "my baby" in great shape and I feel confident they never do more work than is necessary, in other words I trust their judgement. The reps are always cheerful, return calls, check with me before any work is done and has the work done on time. Definitely recommend the entire team. More

Great fair service My wife took our Jetta in for a major issue with the fuel system and met with chip Bryson. I was working out of town and was a little nervous sending My wife took our Jetta in for a major issue with the fuel system and met with chip Bryson. I was working out of town and was a little nervous sending her to the dealer on her own but was pleasantly surprised when she got home and called me and told that she had been treated very well and was respected by chip and not treated like some uninformed women who they didn't want to be bothered by. Chip was very courteous and informative when he called me on the phone to keep me up to date on the repair and went to bat for me on a warranty issue. I would highly recommend both Chip and the mechanic who stayed late and finished my repair before it was actually promised. Thanks to both of them for the great experience that we had at strongs. I would definitely recommend them to others. More

Excellent Service Experience Robert Shinall was an excellent service consultant when I brought my Jetta in for its 40,000 mile service. He arranged a convenient time, met me when Robert Shinall was an excellent service consultant when I brought my Jetta in for its 40,000 mile service. He arranged a convenient time, met me when I came in, answered all my questions, and let me know when the car was ready. More

Amazing From the moment I walked in everyone was so nice, and helpful. Matt Hansen made buying a car a fun and great experience! I love Strongs!! From the moment I walked in everyone was so nice, and helpful. Matt Hansen made buying a car a fun and great experience! I love Strongs!! More

chip bryson had to take my 08 gti in for service and when i do go i talk to chip... hes a great guy listens to your request and does his best to get it done qui had to take my 08 gti in for service and when i do go i talk to chip... hes a great guy listens to your request and does his best to get it done quick and accurate. .. he is not only good with costumers but u could tell his mechanics have high respect for him too.. if u need service done go to this guy!! the machanic ceaser was great too! More

inflates costs and does a poor job overall I've owned my car for 4 years, I put on 40000 miles, and it was pre certified. The service department has broken different parts when they do simple o I've owned my car for 4 years, I put on 40000 miles, and it was pre certified. The service department has broken different parts when they do simple oil changes or maintenance. They also inflate labor costs - I've done some price checking, and their costs are typically 10 to 20 percent higher than others. I've worked with other Volkswagen dealerships and I'm very dissatisfied with Strong More