Strong Volkswagen - Service Center

Another great experience at Strong VW in SLC Besides maintaining my Touareg with regular services, I realize "things happen" to a vehicle which need to get repaired. Recently, I needed to replac Besides maintaining my Touareg with regular services, I realize "things happen" to a vehicle which need to get repaired. Recently, I needed to replace my driver side seat's heating element. I left my car overnight and Chip Byrson, one of the service managers, went out of his way to call me to reconfirm the needed repair.Chip oversaw the repair from beginning to end. What makes the difference whether ii's a service or a repair visit is the attitude of the people assisting you. Chip Bryson is not only professional and attentive, but he is most personable, I recommend that if you have your car serviced at Strong VW ask for Chip's help in the service department. You'll be a satisfied customer, too! More

Service Scheduling was easy. I showed up on time. Chip Bryson took my Passat in for regular 80K service. They finished well within the projected time frame an Scheduling was easy. I showed up on time. Chip Bryson took my Passat in for regular 80K service. They finished well within the projected time frame and I was on my way. These days, anyone who simply does as promised gets a pretty good rating in my book! Thanks Chip! More

Great care and service My service experience at Strong VW is ALWAYS the BEST. Even when sometimes the news is not so great about my car, they always take of my car so that My service experience at Strong VW is ALWAYS the BEST. Even when sometimes the news is not so great about my car, they always take of my car so that I can drive safely and fun. Chip was great to work with. He got everything done and on time even with special parts had to be order. What else can I say. Strong VW is simply put, THE BEST More

Always great service. A super crew. I want to thank Chip Bryson, and the whole crew at Strong's. Overtime I go in, it is the same, dependable work, and service. Quickly done. I want to thank Chip Bryson, and the whole crew at Strong's. Overtime I go in, it is the same, dependable work, and service. Quickly done. More

Fast and friendly The service dept was very busy, just wanted an oil change,I was told I would have 1 1/2 hr wait. To my delight I was out and on the road in 35 minute The service dept was very busy, just wanted an oil change,I was told I would have 1 1/2 hr wait. To my delight I was out and on the road in 35 minutes ... Awesome ! More

40,000 mile service/check up ... very satisfied I bought my Touareg TDI 3+ years ago from Strong Volkswagen, and have always received excellent service from them. The most recent service was the 40, I bought my Touareg TDI 3+ years ago from Strong Volkswagen, and have always received excellent service from them. The most recent service was the 40,000 check up. This is a comprehensive check-up. Chip Bryson, one of the service managers, was friendly and courteous and went out of his way to help me with an extended warranty issue. This is a dealership that I trust and to whom I will give my future car business. More

Good job Strong did a good job of helping me with my 2004 Bug. Everything was great, even the bill was endurable. Courtesy rides home and back. Great service r Strong did a good job of helping me with my 2004 Bug. Everything was great, even the bill was endurable. Courtesy rides home and back. Great service right in neighborhood. More

Quality customer service Brian Edwards was the service manager for my last visit to Strong Volkswagen. Brian is focused on providing the bests customer service possible. I w Brian Edwards was the service manager for my last visit to Strong Volkswagen. Brian is focused on providing the bests customer service possible. I was met at the door when I drove into the dealership. We discussed the possible repairs needed to the car. Within 30 minutes Brian called with the complete list of repairs needed. Later in the day Brian called to inform me that a new battery was needed for the car and was seeking my permission to complete the repair item. Brian then called when the car was ready to be released (30 minutes heads up). As an employer I would not hesitate to hire Brian Edwards for his exceptional customer service skills. Strong VW is fortunate to employ Brian Edwards. More

PCV Valve Replacment The service was fast and complete even though the service dept was swamped. Brian did a great job as my service coordinator and Javier did a great jo The service was fast and complete even though the service dept was swamped. Brian did a great job as my service coordinator and Javier did a great job as my mechanic. More

Mirror replaced I needed my rear view mirror replaced. I called to make sure it was in and told it was and just come in, no appointment needed. I always worry I will I needed my rear view mirror replaced. I called to make sure it was in and told it was and just come in, no appointment needed. I always worry I will get stuck waiting forever. They got me in fast and was done in a reasonable time. Brian Edmonds was professional and friendly. He even answered other questions I had. More