Strong Volkswagen - Service Center

Knowledgeable sales staff and very strong service The service department at Strong VW is really a huge asset for the dealership. Their customer service staff as well as their technicians are first ra The service department at Strong VW is really a huge asset for the dealership. Their customer service staff as well as their technicians are first rate--knowledgeable, well trained, and helpful. They consistently go out of their way to make sure the job is done right and the price is fair. More

Best Service Center in Salt Lake! I brought my VW Bug into Strong's because an indicator light regarding the exhaust system came on. Brian Edwards was the service representative who I I brought my VW Bug into Strong's because an indicator light regarding the exhaust system came on. Brian Edwards was the service representative who I dealt with. Anyone who has to take their vehicle in for service at Strong's I highly recommend talking to Brian. He is very knowledgeable, courteous, and bends over backwards to meet your needs. He makes you feel like you are the most important customer they have, and he will do anything to help you. When it was apparent that they would have to keep my car overnight, Brian offered to pick me up from work and take me to the dealership to pick up a loaner car. And when I picked up my car the next day, I was surprised to see that it had been washed. It was so nice to pick up a clean car! There aren't many dealerships that offer this kind of customer service. Since purchasing my car from Strong's in 2006, there have been several times that Brian has helped me, and I have always come away from the experience feeling the same -- like I'm important to them and my business matters. More

Exceptional service. I took my car in for a recall and the service department got me in and out within an hour. I strongly suggest strong VW service department to anyone l I took my car in for a recall and the service department got me in and out within an hour. I strongly suggest strong VW service department to anyone looking to service their VW. More

Service visit Easy in, easy out. The service department is very responsive ad dealing with James Wolfe is a pleasure. The courtesy Shuttle driver is a delight. Easy in, easy out. The service department is very responsive ad dealing with James Wolfe is a pleasure. The courtesy Shuttle driver is a delight. More

James Wolfe from service center I had my first 10,000 mile service this past Thursday. I was helped by James Wolfe and he was very polite and helpful. It was a very nice experience a I had my first 10,000 mile service this past Thursday. I was helped by James Wolfe and he was very polite and helpful. It was a very nice experience and I appreciate how friendly he was. More

Really should be less than a star Brought my car in for a oil change and they put the oil filter on incorrectly or wrong anyway all the oil in my car leaked out with in hours and they Brought my car in for a oil change and they put the oil filter on incorrectly or wrong anyway all the oil in my car leaked out with in hours and they say its fine I'm not sure but I've talked to people they said it can seem fine but it did harm to the engine nothing I can do about it I guess they didnt even refund me my costs for the service I also had them change a headlight bulb and they either didn't put the cover back on or did it so carelessly it fell off. More

Best Service Depatment in the City I return to Strong mainly because of my service rep - Brian Edwards! He is always available to hear my concerns and do what needs doing to take care I return to Strong mainly because of my service rep - Brian Edwards! He is always available to hear my concerns and do what needs doing to take care of any issues. He is considerate of my time, always courteous, and treats me like I'm his only customer! I love my VW Tiguan and although my first purchase in 2010 was quite different and lots better than my 2015 purchase - I'll still go back to Strong because I can't imagine using any other service rep or department! More

Exceeded Expectations I had an awesome experience with this dealership! My car was having problems, but they were able to see my right away. Javier helped me and he was ama I had an awesome experience with this dealership! My car was having problems, but they were able to see my right away. Javier helped me and he was amazing. He was so nice and so helpful! I could tell he truly cared about me and my situation, and he explained things in a way that I really understood- which isnt always easy to find with mechanics.. I could tell he genuinely wanted to help me to make the right decisions and didnt want to see me run in to any more problems down the road. He really went above and beyond. The entire dealership did! More

Very Satisfied! Just wanted to drop a quick note concerning how wonderful everything was during my latest visit. No appointment, you guys got me in ( Thanks James Wo Just wanted to drop a quick note concerning how wonderful everything was during my latest visit. No appointment, you guys got me in ( Thanks James Wolfe ) and got me out in less time than you quoted, my Passat was also washed. A Very Satisfied Customer. Thanks. Bob O'Rourke SLTVC More

Another great experience at Strong VW in SLC Besides maintaining my Touareg with regular services, I realize "things happen" to a vehicle which need to get repaired. Recently, I needed to replac Besides maintaining my Touareg with regular services, I realize "things happen" to a vehicle which need to get repaired. Recently, I needed to replace my driver side seat's heating element. I left my car overnight and Chip Byrson, one of the service managers, went out of his way to call me to reconfirm the needed repair.Chip oversaw the repair from beginning to end. What makes the difference whether ii's a service or a repair visit is the attitude of the people assisting you. Chip Bryson is not only professional and attentive, but he is most personable, I recommend that if you have your car serviced at Strong VW ask for Chip's help in the service department. You'll be a satisfied customer, too! More