Strong Volkswagen - Service Center

Robert is AMAZING I have been coming to Strong Volkswagen since moving to SLC 3 1/2 years ago. Robert worked with us and I have gone back to him every time since. I have been coming to Strong Volkswagen since moving to SLC 3 1/2 years ago. Robert worked with us and I have gone back to him every time since. He is an exceptional representative for your organization. More

Thank goodness for Javier I had a major problem on the driver left side where I hit a curb. Really did it good. I was fortunate enough to work with service adviser, Javier Al I had a major problem on the driver left side where I hit a curb. Really did it good. I was fortunate enough to work with service adviser, Javier Alcantar-garcia. Very personable, great sense of humor, demonstrated empathy for my situation and worked quickly and efficiently to get the work completed. Javier made a disturbing situation for me a little more palatable. To me - Strong VW = Javier. More

James Wolfe . I Left my Touareg at 6am for a service. At 0730 James Wolfe called me and left me a very polite messsage. I called back and spoke to James who expla . I Left my Touareg at 6am for a service. At 0730 James Wolfe called me and left me a very polite messsage. I called back and spoke to James who explained the issue. He was POLITE, DIDNT RUSH ME and sounded very sincere and caring and listened to my concerns. This surprised me so much because I have never received service like that from the other guys working there. I received fake smiles and bothered attitudes. I fully expected to be treated like I was asking Wolfe for a 100$ loan instead of a customer who paid 60k for a vehicle. I was so surprised with Wolfes attitude I WILL NEVER LET ANYONE DEAL WITH ME AGAIN EXCEPT WOLFE. I really mean this review and I wish him great luck with his career. Beware of Strong VW because they have customer service issues but understand that there are some caring people who want to provide good service like Wolfe. I really think Wolfe has a sincere attitude. Im pleasantly surprised and will be back. More

Truly great service I needed my 10,000 mile service and Kevin, the service manager was very helpful. I brought my car in early because I had a doctors appointment that I needed my 10,000 mile service and Kevin, the service manager was very helpful. I brought my car in early because I had a doctors appointment that was very important and he got my car out on time to make the appointment. Kevin did a great job and I appreciate it. More

Excellent Service Center experience I brought my Jetta TDI in for service mid June. From the time I made my phone call to Strong's Service Center until I picked up my Jetta after service I brought my Jetta TDI in for service mid June. From the time I made my phone call to Strong's Service Center until I picked up my Jetta after service completion the concern, care, customer support, superb communication keeping me appraised, etc. that I received from Robert Shinall & the technician who worked on my car far exceeds 'excellent'. Because of my experience I've had in the past I drive 45 mins out of my way to Strong's VW vs the local VW dealership service center in my area. The drive is well worth my time. Thank you Robert & crew! More

Excellent service Kevin Yanez was the person who did the service of my Golf, he was very pleasant and whe I drop the car off he told me about the shuttle, over me a dri Kevin Yanez was the person who did the service of my Golf, he was very pleasant and whe I drop the car off he told me about the shuttle, over me a drink while I wait for the shuttle. I did not have to take the shuttle because the car was ready. He explained what they did and what needs to be done later on, he was very explicit what help me to understand better my car. Thanks Kavin! More

Excellent customer service James Wolfe was very professional. Before I went I called to see if I needed an appointment and was told no. When I got there I was told it would be a James Wolfe was very professional. Before I went I called to see if I needed an appointment and was told no. When I got there I was told it would be a 1-2 hour wait. He offered to call when my car was done but when I told him I live in Ogden and would just wait at the dealership. He was able to get me in and out within 30 mins!! I was very thankful! More

Every time , I've been impressed with this particular VW dealership. When I leased my car from Matt to when I get it serviced by Joe. This team is personable, an , I've been impressed with this particular VW dealership. When I leased my car from Matt to when I get it serviced by Joe. This team is personable, and NOT out to make you feel stupid or screw you over financially. Great group! More

Great Service! HERE FOR MY 90,000 MILE CHECK UP. BRIAN HAS TAKEN CARE OF ALL MY QUESTIONS, AND CONCERNS, AND ASSURED ME, I AM"GOOD TO GO" FOR SUMMER DRIVING IN MY JE HERE FOR MY 90,000 MILE CHECK UP. BRIAN HAS TAKEN CARE OF ALL MY QUESTIONS, AND CONCERNS, AND ASSURED ME, I AM"GOOD TO GO" FOR SUMMER DRIVING IN MY JETTA WHEREVER I DECIDE TO WANDER. THANKS FOR ALL YOU DO FOR ME WHENEVER I VISIT STRONG VOLKSWAGEN! More

Great Help From Service Advisors Chip Bryson, Brian, and the other advisors are always so helpful to us. Explaining problems and repairs and for making sure we've got transportation, Chip Bryson, Brian, and the other advisors are always so helpful to us. Explaining problems and repairs and for making sure we've got transportation, if leaving the vehicle. We trust them. Love the Jetta. More